Andrew Martin Reviews 

We have a holiday let for which we purchased a pair of the Greyhound Chairs in Glacier Storm. The chairs are an ideal size, small to not take up too much room yet big enough to sit comfortably.

However, we have had our third of this chair now break in 4 years.
The first chair broke on the frame immediately behind one of the front legs. I spoke the Andrew Martin and it was replaced free of charge. Their customer service was very good.
In 2024, the second chair broke (part of the original pair), in pretty much the same place. I wrote a review then saying how disappointing it was and Andrew Martin contacted me and said they sell 100s of these chairs and none had broken like this before and therefore I was told the two original chairs must have been a faulty batch and they replaced the chair free of charge.
Today I have been informed that the chair has broke again, the one previously replaced (1st replacement).
Our holiday let is has been let out for a total of 80 nights this year, so I cannot put this down to excessive use. The chair again has broken near the leg on the main base frame.
Either we are the unluckiest people ever with regards to this chair or the design is not fit for purpose. I will now look to replace the pair as I do not have any faith that the chair is fit for purpose. x
it is a huge shame as I said before they look beautiful and are a good size. But unless they are not really going to be used, I cannot recommend this chair.

The customer service was exceptional!

Great range of home furnishings.

That’s not my first time ordering with Andrew Martin and again my experience was faultless. They have dispatched the item very quickly and it arrived on time as per schedule.
Thank you for being reliable and efficient.

Richard was one of the most helpful people I have ever dealt. I couldn't recommend him or Andrew Martin more. My experience was 10/10 never will i get a sofa from anywhere else.
Thank you Richard and the Andrew Martin team :))))))

Thank you, Robert, John and Graham. I brought a combination of outlet stock with brand new chairs. I had been to the Andrew Martin on TCR the day before, but I decided to buy the chairs full price from outlet as the guys blew me away with their brand knowledge and patience. I spent a few hours in this store, in between meetings. A unique shopping experience for me! They could not do enough for me, giving me access to wifi, buying me a Starbucks whilst helping me measure up and decide on furniture. A breath of fresh air and a pleasure to deal with. Every person that walked through the door that day left at the very least with a smile, to include and eldery lady with mobility issues that staff were incredible towards. Great knowledge, empathy and compassion. Showroom standards for outlet prices. Robert runs a tight but happoy ship which reflects in ace customer outcomes! Thank you!

Delivery great - the men were very helpful. Product just as expected.

Quick delivery
Great fabric
Plan to order more

Absolutely fantastic service, bought cushions direct from Andrew Martin this time seeing more on offer. My first purchases from Sophie Conran inspired me so much bought more from Andrew Martin. Absolutely fabulous & beautiful fabrics very very well made. Thank you

I had a fantastic experience working with Andrew Martin. The team were really professional, responsive, and really took the time to understand my needs. Communication was clear and consistent, which made the whole process smooth and stress-free. A special mention to John Wingerath, whose support and attention made a real difference.

My order from this company was delivered today. I am extremely happy with the quality of my furniture and with the service of both Andrew Martin and their delivery company. I couldn't recommend them more highly.

Andrew Martin, as ever a lovely company to work with! From the showroom selecting, to delivery on site. Aiding with sample requirements, pricing and stock updates. Good quality, a relaxed aesthetic - but so very stylish! Thank you to David, in the TCR showroom & to the delivery guys. And as always, who doesn't love an A.M cushion! Best, lucyb home

Great cushions , quality as expected and the feather pad is really full giving good support .

Paper was expensive and that was in a sale. Didn’t look as it did on website.
Use UPS who didn’t deliver when agreed a date only to be out and then had to trek miles to where they left it. Too expensive for what it was.

I ordered some samples first and they cane very quickly and were a good size so I could see the design clearly. I then ordered my chosen fabric which came earlier than expected. A quick and efficient service all round!

Excellent service and delivery. Fabulous coffee table and we are delighted with our purchase

The service was great, very easy to place my order and arrived within a few days. My outdoor cushions are very good quality and really stylish.

I am a Trade customer of many years standing. Andrew Martin are one of my go to suppliers. Wonderful service. Great products. Well priced and good delivery leads. Good showrooms, great website and diverse product options.
Great company.