ApplianceServe Reviews 

Bee the phone operator was extremely helpful helped me solve my problem my machine was fixed with her suggestion while I was on the phone thank you bee

The lady I spoke to Chichi was very polite and explained and answered all that I needed to know. Keep up the excellent job!

Janis the engineer was polite and helpful.the problem was my door ,which was replaced .I was pleased with the service from Janis.thank you

Consistently reliable, professional and friendly service. I'd certainly rate my experiences over more than a decade with ApplianceServe as superior to those of competitors. Thank you.

Both men that came both done a good job.they were so good. Never had a bad work man with .thank you

Janis was really helpful and got our oven fixed straight away. He was really quick and efficient.
He was friendly and we're grateful he could assist us today.
Thank you!

I have been with appliance serve for around 10 years now and have never had an issue brilliant service and peace of mind.

So easy to report a problem, ring back if it's a longer wait, friendly and knowledgeable staff, my repair was carried out as quickly as I wanted, very happy indeed!

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits

Then a man from whirlpool came and took every part out of machine leaving just the case then put new back rebuilding washing machine.

A new one three weeks ago would have saved visits and the time for whirlpool to make new. I must say that he was very efficient and made an excellent job.

The phone call was answered quickly, the operator was very helpful. The engineer came 2days later , diagnosed the problem, ordered the part came 6 days later to fit it. Arrived exactly on time to fit the part.

I purchased an ApplianceServe Kitchen Care Plan expecting that if my appliance couldn't be repaired, it would be replaced with one of a similar specification. My original appliance was a premium Hisense French Door model with a plumbed water supply and automatic ice dispensing. ApplianceServe acknowledged that the replacement they offered did not have any of these features but maintained that it was still of "similar specification". After exhausting their complaints process, I remain disappointed that their interpretation of "similar specification" differs so significantly from what I believe most customers would reasonably expect. Very disappointing customer service.

My engineer was efficient and assured me that the problem would be resolved and it was. He is an asset to Appliance Serve. Happy that he could help.

Quick to respond to repair my washing machine.

I had my problem with my fridge freezer fixed and the repair man was very good

She was excellent at sorting out the problems which caused the faults to my washing machine, she explained to me just what she was doing to fix the machine She is excellent at her job and would highly recommend her with any customer

I phoned after my washing machine started being very loud when in spin mode. The whole process was smooth and easy from the first phone call. I was kept informed at all stages.
The Engineers turned up and were very courteous. They removed the old drum, replaced it and took the "broken" one away. No mess for me to clean up! Brilliant service

It’s good and quick service

The young lady customer service was extremely helpful and pushed through my issue with expediency and professionalism. Very polite understanding and helpful. Claim was resolved. Many thanks 😊

Very helpful and thorough talked me thru, to help me give full details of problem lve been having with my tv