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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Excellent customer service, we received our print with a scratch on the inside of the plastic/glass and they replaced it asap. In general, you will receive an all-together framed piece of art. The pri... Toon meer

Beoordeeld met 5 van de 5 sterren

A huge SHOUT OUT to Savannah for her amazing support! I was starting to stress out about a delay with my picture, but Savannah stepped in and completely put my mind at ease. She was incredibly re... Toon meer

Beoordeeld met 3 van de 5 sterren

The piece of art we received is very nice, and arrived well packaged. But it came four weeks later than the date identified on the website when I ordered it. I reached out to inquire what was happenin... Toon meer

Beoordeeld met 5 van de 5 sterren

Wonderfully finished corners on frame. Perhaps as importantly, was the method of packaging for shipping. Unlike the unusually large framed piece I received from Framed Art.com that arrived with mi... Toon meer

Bedrijfsgegevens

  1. Decoratie- en interieurwinkel
  2. ook in
  3. Fotolijstenwinkel
  4. Meubelwinkel
  5. Posterwinkel
  6. Woonwinkel

Geschreven door het bedrijf

Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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4,1

Alle reviews

(3.168)

2.257 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great, unique effect

Art.com prints have great strong effect and unique colors that create an authentic impression, I like them. We have five.

20 augustus 2026
Logo Art.com

Antwoord van Art.com

Thanks so much—we truly value your feedback and your loyalty as a customer.

Beoordeeld met 3 van de 5 sterren

Fulfillment problems

I ordered at a time when they were having severe problems getting orders fulfilled. My order was originally two weeks late and then it was wrong. Customer service was very good and got the reorder underway right away. However it took several more weeks to receive the corrected item. The picture is great but I don't think I'd use art.com again.

19 augustus 2026
Logo Art.com

Antwoord van Art.com

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Beoordeeld met 1 van de 5 sterren

Incredibly poor customer service

Incredibly poor customer service. Had issues with the order for three months, both in production, framing, shipping, online status, and all the promises made by customer service and corrections to the order did not actually occur. They were dishonest and marked the order as shipped when they confirmed it had not ever been in production. The situation ended with customer service canceled the order with no communication to me. I had to call back and no resolution given other than sorry. Shameful service and dishonest responses from customer service throughout all phases of trying to get this resolved.

10 augustus 2026
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Antwoord van Art.com

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Beoordeeld met 5 van de 5 sterren

The print is beautiful!!

The print is beautiful!!! The process was easy to navigate online.

18 augustus 2026
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Antwoord van Art.com

We appreciate you taking the time to share your thoughts—thank you.

Beoordeeld met 4 van de 5 sterren

Great product

Good pricing, great quality. Unexpected delay in delivery or it would have been a 5 star rating

10 augustus 2026
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Antwoord van Art.com

Hearing from customers like you helps us do better—thank you!

Beoordeeld met 1 van de 5 sterren

Framed pictures were showing being sent…

Framed pictures were showing being sent out for delivery

10 augustus 2026
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Antwoord van Art.com

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Beoordeeld met 2 van de 5 sterren

Delays

The artwork arrived a month after it was supposed to--allegedly because of warehouse issues. I received a discount on the price due to the delays.

17 augustus 2026
Logo Art.com

Antwoord van Art.com

I’m very sorry your order didn’t arrive on time. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Beoordeeld met 3 van de 5 sterren

The art is beautiful

The art is beautiful. The shipment was delayed by a lot without any communication to me. Also it was packed in a ridiculous amount of cardboard that is both wasteful and hard to break down for recycling. But I am happy with the art.

14 augustus 2026
Logo Art.com

Antwoord van Art.com

We're always listening and learning—thanks so much for your insight.

Beoordeeld met 3 van de 5 sterren

Company did fine!

The company did fine! However, I can’t say I like my choices (pictures & frames). It’s hard to really visualize how the finished product will look in your home. I currently have a picture with white matting & black frame, so I ordered the same for 2 more pictures. The pictures are too dark and just don’t look good with black frames.

3 augustus 2026
Logo Art.com

Antwoord van Art.com

We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Beoordeeld met 1 van de 5 sterren

Dont believe anything on their website

Dont believe anything on their website. They lied about process & shipping timing. Still waiting after over a month and no response from customer service.

3 augustus 2026
Review zonder uitnodiging
Logo Art.com

Antwoord van Art.com

I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Beoordeeld met 5 van de 5 sterren

Beautiful print on canvas

Beautiful print on canvas. True color. Well framed. Very pleased.

6 augustus 2026
Logo Art.com

Antwoord van Art.com

Thank you for sharing your experience—we value your voice and your business.

Beoordeeld met 1 van de 5 sterren

Never Again

I ordered two framed prints. After three weeks with no shipping notice or other update, I called. I was lied to and told they were shipping the next day. After another week I called and the rep acknowleged that the previous rep had not told me the truth. I was told there was no way to verify when or even if an item was shipped. She offered to remove the shipping cost. Then I received an email saying I had to choose different frames than the ones I had originally ordered. After another week I received a notice that one of my items had been delivered, however it had not actually been delivered. I called 10 days later and was told that the item had been marked "shipped" in error, and that there was no information about the second item in my order. At this point it had been almost two months, and there was no way to get an accurate status of my order. I cancelled it. The reps were very polite, but they were unable to provide actual customer service. Terrible experience; there should be an option for zero stars.

24 augustus 2026
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Antwoord van Art.com

I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Beoordeeld met 5 van de 5 sterren

Very fine craftsmanship

Very fine craftsmanship. I love it

7 augustus 2026
Logo Art.com

Antwoord van Art.com

We appreciate you! Thanks for the feedback and for being part of our community.

Beoordeeld met 1 van de 5 sterren

Shipping took over a month

Shipping took over a month, and my item was supposed to come framed and didn't. Never purchasing from this site again.

13 augustus 2026
Logo Art.com

Antwoord van Art.com

I'm truly sorry for your experience. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.

Beoordeeld met 1 van de 5 sterren

Missed three delivery deadlines

Missed three delivery deadlines. Was told to cancel the order after the third deadline was missed. They went ahead and shipped the order anyway.

If delivery date is important, DO NOT do business with this company.

13 augustus 2026
Logo Art.com

Antwoord van Art.com

I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.

Beoordeeld met 4 van de 5 sterren

Great products

Great products, great quality. Used it many times.

But my last order took 1 month to come in. And only after multiple calls on my part did they get around to shipping it.

13 augustus 2026
Logo Art.com

Antwoord van Art.com

Thank you for sharing your experience—we value your voice and your business.

Beoordeeld met 5 van de 5 sterren

Much better packaged this time

Much better packaged this time. A lot of care was put into the packaging. Much appreciate that only because in the past I have had issues with that, but not at all this time. Thank you!

11 augustus 2026
Logo Art.com

Antwoord van Art.com

We really appreciate your input—it helps us grow and better serve amazing customers like you.

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