Artah Reviews 154

I made a one time order or so I thought. The company scared me and set up a subscription WITHOUT TELLING ME and took money from my account. I messaged them and this was ignored and products sent out which I do not want. I have had to contact the fraud team at my bank. Other people have experienced the same thing - i won't deal with this company again

very bad customer service
A charge was taken from my account on a Sunday evening - despite the company saying they only work office hours. My subscription was not cancelled and I immediately emailed Artah to request them to refund and not send out the delivery. Four times I emailed with no response. The charge was taken on Sunday evening and the delivery sent first thing Monday morning - great if I had wanted it but not so great if you try to cancel

Beyond excellent customer service! Thank you very much Alexandria and the whole Artah team for arranging an express delivery for an urgent order.

I had a problem with checkout of my order and Artah’s team were immediately in touch having already sorted the problem. Very impressed by their customer service.

Excellent customer service and support, great communication.

I am enjoying the products and hopefully will be seeing positive results soon

I had an issue with Artah which they have resolved favourably so I would not hesitate to recommend them.

Great customer service!

It’s been highly recommended so am sure it will be beneficial.

Very happy with the supplements and service, but it can work out a little expensive.

Can’t get a reply from their customer service team.

My consultation with April, ( Artah's Head Nutritionist), has been a breakthrough for me.

After spending decades wasting time, money and energy on futile consultations with some of London's so called expert nutritionists, gastroenterologists, GP's and hospitals, at last I've come across genuine, useful, practical help, and informative guidance.

I first starting using Artah's supplements 2 years ago and noticed improvements, and then I stopped. My symptoms eventually returned.

After my consultation with April last week I now know where I'd been going wrong. My health journey is not quite yet complete, but at least at long last I'm on the right path.

Thank you April and Artah for your product, help, knowledge and advice, and most importantly thank you for listening.

Truly appreciated.
Ms S.H.

Great products and they exchanged a product which i returned unopened x
They responded well

Really enjoyed my nutrition consultation with April; she listened carefully to my list of menopause symptoms and gave me lots of helpful advice on supplements and diet changes that I might find beneficial. Highly recommend booking a slot.

Really nice extra service to ask questions about supplements and diet!

After 20 years of digestive and ibs issues I have finally found the key to a settled system. After starting taking Artah Advanced Synbiotic within days my system became calm and predictable which is something I have struggled with for years. Even when travelling my system remains calm and regular.

I've been really enjoying the metabolic reset and the supplements really have me feeling well. I had a consultation with a nutritionist to discuss how I was getting on and make some suggestions. Really impressed!

Ok - so this lot are hard to get hold of. Near impossible to ring with no option to leave a message. But after persisting with e mailing a few times - they sorted out my problem with effortless ease and good humour. So once you get hold of them - they will help. Don't despair. Have only just received my supplements so unable to review effectiveness yet - time will tell.

An order was processed without my knowledge via some subscription which I had not signed up for. I requested a cancellation and refund of the payment I had not authorised and as yet - a week later, no one has responded to my emails, messages, FB etc. The number does not work and I have now received the non-order and there is no obvious way to return the product I did not want (it does not work!) or indeed ordered....

Be careful! It seems it is all to easy to find that you have inadvertently signed up to a subscription when placing an order. The website and shopping experience is, in my experience, misleading and not what I would expect from a B Corp company. I always buy my supplements online, usually without a problem, so was surprised when buying 1 months supply of creatine that I subsequently received an email to say I had subscribed to a regular supply! Customer Service were responsive and helpful and have cancelled both the order and subscription but, quite honestly, I shouldn't have been placed in this situation had the website and checkout process been more transparent.