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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I received an email about a conversation I never had so zero points for customer service. I hadn’t downloaded the book because I didn’t realise it was digital so I’m really unhappy about a non refund.... Toon meer

Beoordeeld met 5 van de 5 sterren

Grok AI recommended ARTAH as I asked for a premium clean supplement. I have ordered the Advanced Multi- Nutrient. I am new to supplements. ARTAH sent me a pouch initially but after 1 email which was r... Toon meer

Beoordeeld met 5 van de 5 sterren

I was browsing and discovered ARTAH. Wow they’ve got some brilliant recipes for longevity. This has inspired me to do an overhaul of what I eat. I particularly liked the follow up from them. Defini... Toon meer

Beoordeeld met 5 van de 5 sterren

I have suffered with slow digestions and bloating for years, resulting in also rosacea, poor nutrient absorption and tiredness. I found Artah in social media and found out about the amazing free nutri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

Our targeted, science-led supplements are designed to support your unique physiology and empower you to reach your next level - whether you’re juggling the demands of daily life, navigating hormonal change, seeking more energy, or striving for lasting wellbeing. With a focus on foundational health and real-world results, we’re here to help you think clearer, feel stronger, and show up for what matters - every day.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

154 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 82% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Do not subscribe

Subscribed to some supplements and had to get hold of customer service to cancel the subscription as it was impossible to do in the site. This was done for me by a helpful member of the team.. however I bought a packet of hydration salts last week and was charged for a huge number of supplements that had been previously cancelled.
£144 came off my credit card. At NO point did I choose these. The old subscription came back to life … have e mailed and had no response as yet
About to get Amex involved …
Do not subscribe!!!

25 juni 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi Caroline, We’re really sorry to hear about your experience and completely understand how frustrating this must have been. We want to sincerely apologize for the confusion and inconvenience caused. Our team did receive your message and a member of our customer support team has already been in touch to resolve this issue. We’ve made sure your subscription has been properly canceled and the incorrect charges refunded. Again, we’re truly sorry for the trouble and appreciate you bringing it to our attention. If there’s anything else we can do to help, please don’t hesitate to reach out. Thanks, Team ARTAH

Beoordeeld met 1 van de 5 sterren

Misleading Subscription

Misleading Subscription – Poor Customer Service
I purchased a product thinking it was a one-time order, only to find out later I had been unknowingly signed up for a subscription. At no point during checkout was this made clear. To make things worse, there’s no straightforward option on the website to cancel the subscription, and customer service is virtually non-existent—they don’t respond to emails and never answer the phone. It feels like a deliberate scheme to trap customers into recurring charges. Very disappointing experience. I would not recommend this company.

17 juni 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi Pedro, Thanks for your feedback. We’ve looked into your case and can confirm that your subscription has since been cancelled and your messages have been responded to. Just to clarify, at the point of checkout, we clearly state whether a product is a one-time purchase or part of a subscription. That said, we understand how these things can be missed, and we appreciate you bringing it to our attention. We’re sorry to hear that your experience didn’t meet expectations and are taking your comments on board as we continue to improve both our communication and customer support experience. Thanks, Team ARTAH

Beoordeeld met 1 van de 5 sterren

Product does absolutely nothing to help…

Product does absolutely nothing to help with my sleep. Kindly emailed to ask if it’s ok to cancel subscription? They email me back to say I have to subscribe for at least two months before I can cancel!? For a product that does absolutely nothing to help you sleep? Awful!
I really didn’t want have to leave a bad review but now I am. The product doesn’t work and it also tastes like crap. I DO NOT want to buy this again for the second month.

13 juni 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi Dan, I'm really sorry to hear about your experience. I see that your subscription was cancelled for you, so you won’t be charged going forward. We understand that not every product works the same for everyone, and while we’re sorry to hear this wasn’t the right fit for you, we appreciate you giving it a try. If you have any other questions or need anything else from us, feel free to reach out. Thanks, Team ARTAH

Beoordeeld met 1 van de 5 sterren

Very untrustworthy

Very untrustworthy. Bought a trial set. I am now, however, part of subscription which I specifically didn't want. There is no response on the phone and the subscription is impossible to cancelling online. Additionally, any email contact comes back with a standard reply thanking me for a nice "chat". Looks like a money grabbing scheme.

2 juni 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi Ewa,

I see that a member of our team responded to your email earlier today. I just wanted to confirm that your subscription has now been cancelled and I’m really sorry for any confusion caused. While we do highlight the subscription details at checkout, we completely understand how this can be overlooked.

We truly appreciate your support and are here if you have any further questions or if there’s anything else we can help with.

Warm regards,
The ARTAH Team

Beoordeeld met 5 van de 5 sterren

I love artah

I love artah - really believe in the metabolism fix and the customer service is excellent!

25 mei 2025
Beoordeeld met 5 van de 5 sterren

Very good quality products with back up information …

I feel their products and information are of excellent quality, as everything in this world if you want quality it is more expensive. Their hydration powder is a brilliant product for trying to help with my afternoon sugar craving and amazing for a hangover!

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I’ve been using the enhanced fertility…

I’ve been using the enhanced fertility supplement for 3 months now. Product wise it has been amazing and I recently provided some feedback which I was greeted with super friendly customer service and my feedback has been listened to.

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent product of high quality and…

Excellent product of high quality and fantastic customer service. I have tried quite a few of their supplements and any time I’ve had an issue it’s been dealt with friendliness and professionalism.nad and reset gives me a lot of energy, usually I am tired often.i really recommend them

13 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely HORRIBLE customer service

Absolutely HORRIBLE customer service. Not even remotely helpful or interested in helping the customer.

21 april 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi Juliette, I’m very sorry about this and for your experience. I see that our Head of Customer Service was able to resolve the issue for you. Please let us know if there is anything else we can do to support you.
Team ARTAH

Beoordeeld met 5 van de 5 sterren

Fab customer service

Fab customer service, quick, helpful and personable which makes a huge difference, really impressed.

18 april 2025
Review zonder uitnodiging
Logo Artah

Antwoord van Artah

Hi AD, Thank you for your kind words. Our customers are the reason we do what we do! Thanks, Team ARTAH

Beoordeeld met 5 van de 5 sterren

When I had an issue

When I had an issue - my credit card had expired - the support staff were really helpful in getting it sorted and my order was delivered promptly after that.

25 maart 2025
Logo Artah

Antwoord van Artah

Hi Rosemarie, We're so happy you had a great experience with ARTAH and that your issues were resolved. Please don't hesitate to reach out if there's anything else we can assist you with. Thanks,Team ARTAH

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