This wasn't our first order from Artisan Tile Company and same as before we were absolutely thrilled with the tiles and the service provided! They even arrived one day earlier than expected. Thank you... Toon meer
Bedrijf heeft geantwoord
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Beautiful tiles and exactly what we wanted Downside - delivery costs We would've ordered triple what we did as wanted them for a few places but the delivery costs were more than all the tiles to... Toon meer
Bedrijf heeft geantwoord
I absolutely love artisan tiles . They have a gorgeous huge selection in fact anything you can think of you can get . Prices are brilliant and fast delivery very well packaged . They are very friendl... Toon meer
Bedrijf heeft geantwoord
So pleased, Great tiles we wanted something new in vintage style for are Victorian style fireplace They were well wrapped and posted fast.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Artisan Tile Company, we are dedicated to offering high-quality tiles that transform and enhance spaces. Our passion for design and craftsmanship drives us to provide a diverse selection of tiles, catering to a wide range of tastes and styles. Whether you’re renovating a kitchen, updating a bathroom, or designing a commercial space, our extensive collection ensures you’ll find the perfect tiles to meet your needs. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is here to assist you every step of the way, from selecting the right tiles to offering expert advice on installation. We believe that every project is unique, and we strive to provide personalized service that reflects your individual vision. Explore the world of tiling with Artisan Tile Company, where innovation meets tradition. Let us help you bring your design ideas to life with tiles that inspire and endure.
Contactgegevens
Doncaster, Verenigd Koninkrijk
- 01302 591365
- sales@artisantilecompany.co.uk
- artisantilecompany.co.uk
4,7
Uitstekend
394 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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I wanted to order a certain color tile
I wanted to order a certain color tile, which you have :
I had trouble completing my purchase but my assistant ordered them for me , and was successful
Madison mint. Perfect
So Andy Sofrino ordered them for me
Thank you
8 april 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear you were able to place your order successfully and that you’re happy with your tiles.
Many thanks,
Artisan Tile Company
Antwoord van Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear the tiles arrived quickly and that you’re happy with them.
Many thanks,
Artisan Tile Company
We decided to collect our order from…
We decided to collect our order from the Doncaster store and so pleased we did. The salesman was very helpful, helping us choose the right grout for our tiles and the showroom is amazing, even though displays are not fully complete, the tile stores in Lincoln could definitely learn a lot from you guys.
Next time I need tiles I will be buying from Artisan Tiles!
30 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear collection from our Doncaster store worked well for you and that the team were able to help with choosing the right grout. It’s also great to know you enjoyed the showroom.
We really appreciate your kind comments and look forward to helping with your next project.
Many thanks,
Artisan Tile Company
Superb
Fantastic advice.
Fantastic delivery service.
Beautiful quality product, no
Issues at all.
Would highly recommend.
30 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Joanne,
Thank you for your review. We’re pleased to hear you were happy with the advice, delivery and the quality of the tiles. It’s great to know everything went smoothly.
We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Beautiful full tile samples
Beautiful full tile samples were sent free of charge and very securely wrapped. Thank you ☺️
4 april 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Margaret,
Thank you for your review. We’re pleased to hear the samples arrived safely and that you found them helpful.
Many thanks,
Artisan Tile Company
Beautiful tiles
Beautiful tiles
Pictures completely representing the colours
Excellent website
20 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Annette,
Thank you for your review. We’re pleased to hear the tiles met your expectations and that the colours were accurately represented online. It’s also great to know you found the website helpful.
Many thanks,
Artisan Tile Company
We found a unique design at a…
We found a unique design at a reasonable price and we're thrilled with how our bathroom turned out. Great quality
25 augustus 2025
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Miha,
Thank you for your review. We’re pleased to hear you found a design that worked perfectly for your space and that you’re happy with the finished result. It’s great to know the quality met your expectations as well.
Many thanks,
Artisan Tile Company
Easy ordering swift delivery
27 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi John,
Thank you for your review. We’re pleased to hear the ordering process was straightforward and that your delivery arrived quickly.
Many thanks,
Artisan Tile Company
Lovely colours
The tiles arrived quickly and without any damage. The tiles are beautiful. Just what I was looking for.
25 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Barbara,
Thank you for your review. We’re pleased to hear the tiles arrived quickly and in perfect condition, and that the colours were exactly what you were looking for.
Many thanks,
Artisan Tile Company
Very poor quality
The tiles are of absolutely dreadful quality. The print is so poor that they’re unusable. I’ve contacted the company but their response has been incredibly slow and the issue hasn’t been resolved yet. I strongly recommend anyone looking for an alternative supplier avoid this company.
23 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Douglas,
Thank you for your review.
We’ve looked into this and would like to clarify a few points.
The tiles you received are Victorian style porcelain tiles, which are intentionally designed with variation and a slightly imperfect, aged appearance to reflect traditional Victorian style designs. It is important to state that this is part of the aesthetic rather than an issue with the quality of the tile itself.
From the images provided, the tiles appear consistent with the single tile images shown on the product page. As with all our tiles, we always recommend ordering a sample prior to placing a full order so the design and finish can be assessed in person. In this case I can't see that a sample was ordered.
In terms of your enquiry, our records show that all emails were responded to within our standard response times, and we confirmed that you are welcome to return the tiles. As outlined in our terms and conditions, return shipping arrangements are the responsibility of the customer.
We’re disappointed to hear that the design wasn’t to your preference, but the product supplied is in line with the description and imagery provided.
Many thanks,
Artisan Tile Company
Fabulous tiles
Easy to order, the tiles arrived on time and look just like the picture . Can’t wait to get them on the wall .
23 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Jacqui,
Thank you for your review — we’re really pleased to hear everything arrived on time and that you’re happy with how the tiles look.
We hope they look fantastic once they’re up on the wall!
Many thanks,
Artisan Tile Company
An impressive company
A great company offering a quality product at a competitive price, they even do a courtesy call before delivery to ask if there are any related products you might have forgotten.
I would totally recommend this company
29 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Kevin,
Thank you for your great review — we really appreciate your kind words.
We’re pleased to hear you were happy with both the tiles and the service. Our courtesy call is there to make sure you have everything you need for your project and to double check the delivery details, so it’s great to know that was helpful.
Many thanks,
Artisan Tile Company
Absolutely gorgeous tiles
Absolutely gorgeous tiles. Been waiting for them to come back into stock for an age. They are the only supplier in the UK of Barcelona hexagon tiles. The selection is second to none. Arrived on time and well packaged. Could not be happier. Thanks to these guys I did not have to pay £300 to import the product from Italy. Will definitely use them again and recommend to friends and family
23 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi,
Thank you for your wonderful review. We’re so pleased to hear how happy you are with the tiles and that they were worth the wait.
It’s great to know the range, availability and overall experience met your expectations, and that everything arrived on time and well packaged. We’re also glad we could help you source them without the need to import.
We truly appreciate your recommendation and look forward to helping again in the future.
Many thanks,
Artisan Tile Company
Great product
Great product ,great communication,quick delivery and as someone who works in the trades the tiles were easy to work with and a good finish ,happy wife who wants me to do the kitchen with them next
14 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Paul,
Thank you for your review. We’re pleased to hear you were happy with the product, communication and delivery, and it’s great to know the tiles were straightforward to work with and gave a good finish.
Many thanks,
Artisan Tile Company
Good service and good quality tiles
The tiles arrived promptly, carefully packaged, and are looking beautiful. Now have been installed and our builder was very happy with the quality. They look perfect, and will buy from this company again.
25 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi,
Thank you for your review. We’re pleased to hear the tiles arrived promptly and were well packaged, and that they’ve now been installed successfully. It’s great to know your builder was happy with the quality and that the finished result looks just right.
We really appreciate your support and look forward to helping again in the future.
Many thanks,
Artisan Tile Company
Excellent service
Excellent service, from initial contact with the company to discuss my order to delivery. The member of staff I spoke with was professional, efficient, friendly and most helpful. The order only took 3 working days to arrive and I am very pleased with the quality and design of the tiles. I highly recommend the Artisan Tile Company.
25 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Lynn,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you from the initial enquiry through to delivery, and that everything was handled in a professional and efficient way.
It’s great to know your order arrived promptly and that you’re happy with the quality and design of the tiles. We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Lovely quality tiles and great customer service
Great customer service - the sample tiles were carefully wrapped and promptly despatched. When we had chosen our tiles (Fizaan jade 20cm tiles) they also arrived promptly and carefully wrapped. We are delighted with the tiles and they look great on our kitchen wall
22 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Gill,
Thank you for your review. We’re pleased to hear the samples arrived promptly and helped you choose the right tiles, and that your full order was also delivered quickly and securely packaged.
It’s great to know you’re happy with the Fizaan Jade tiles and how they look on your kitchen wall.
Many thanks,
Artisan Tile Company
Placing my order
Called for help with my order & the process was done for me. I was advised well on the questions I asked & if I needed anything to follow up.
The parcel arrived as was said & the packing was excellent.
4 tiles were broken on receiving the delivery, so I called to ask what to do. I was advised very clearly & taken through the process on the phone, while I filled in the online form.
The replacements were with me the next day.
Very good service all round. I would very much recommend this company.
19 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the team were able to assist you with your order and guide you through everything clearly, both at the point of purchase and when resolving the issue with the damaged tiles.
It’s great to know your delivery arrived as expected and that the replacements were with you promptly. We always aim to make the process as straightforward as possible, so it’s good to hear that reflected in your experience.
We really appreciate your recommendation.
Many thanks,
Artisan Tile Company
Fabulous tiles and delivery service
Fabulous tiles and delivery service. Very happy and tiles look amazing thank you
12 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Jaki,
Thank you for your review. We’re pleased to hear you’re happy with both the tiles and the delivery service, and that they look great in your space.
Many thanks,
Artisan Tile Company
Great tiles
We ordered a sample tile ( which we eventually changed the style of slightly) some time ago to take to the cottage we are renovating, to check it looked ok. Some time later we ordered our tiles ( we kindly got a discount code- thank you), the website directs you to other things you may need and calculates how many tiles to order. The tiles arrived on the correct day on a pallet. As directed I checked every single tile. There were two tiles that were faulty and the company are going to replace these. We haven't put them on the wall yet as we are waiting for the kitchen to be fitted.
13 maart 2026
Review zonder uitnodiging
Antwoord van Artisan Tile Company
Hi Zena,
Thank you for taking the time to leave such a detailed review. We’re pleased to hear the sample helped you choose the right style and that the ordering process felt straightforward, including the additional recommendations on the website.
It’s great to know your delivery arrived as expected, and that the replacement tiles are being arranged for the few that were faulty. We always aim to resolve these situations quickly and fairly.
We hope the installation goes smoothly once your kitchen is fitted and that you’re happy with the finished result.
Many thanks,
Artisan Tile Company
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