I brought the battery for Asus gl703gm laptop after replace laptop not switched on anymore before which is work great except when running on battery less time. After check technician my laptop he said... Toon meer
Bedrijf heeft geantwoord
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Battery arrived fast and in new condition as described. Well Packed. Installed and fired first time. Excellent customer services and great value. Will Buy Again
Bedrijf heeft geantwoord
Product: Just installed. Laptop initially refused to turnd on but plugging in the power adapter for a 1 minute kick-started it. Battery shipped with 85% charge-a bit high for long-term storage.... Toon meer
Bedrijf heeft geantwoord
I needed a laptop battery and AusBatteryShop checked to make sure they had the correct one to suit and then sent it to me quickly. Great place to deal with.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
AsusBatteryShop is a professional Asus battery online shop located in Australia, dedicated to providing replacement batteries for more than 10,000 kinds of Asus laptop models.
Contactgegevens
Block G2, 391 Park Road, Regents Park, 2143, New South Wales, Australië
- service@asusbatteryshop.com.au
- asusbatteryshop.com.au
4,5
Uitstekend
151 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Battery works great
I am still not sure whether this website is an official website run by Asus, but the battery works great.
26 september 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
Thank you for your feedback and for expressing your satisfaction with the battery you purchased. We appreciate your recognition of its performance and reliability.
Regarding your question about the authenticity of our website, we would like to assure you that we are an official ASUS parts reseller. We provide genuine ASUS batteries and other spare parts for your devices. Rest assured that you can trust the quality and authenticity of the products you purchase from us.
We are committed to offering our customers genuine ASUS parts and accessories, along with exceptional service and support. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for choosing us for your ASUS battery replacement needs. We value your trust and look forward to serving you again in the future.
Best regards,
asusbatteryshop.com.au team
Poor customer service
I have purchased the wrong battery and they would not offer refund. They have asked me to ship it to the next customer and they said they would refund the shipping fee once I have done so. Now that the delivery has been completed, they have refused to refund. This is the email that they sent me “Please do let me know if you are available to ship it within 48 hours, which will be much appreciated! Besides, after shipment, please offer us the shipping receipt with a tracking number. We will refund it once the parcel is delivered”
21 september 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
I am deeply sorry to hear about your recent experience with our return policy. We understand that you have purchased the wrong battery and have encountered difficulties in obtaining a refund. I would like to express my sincerest apologies for the inconvenience this has caused you.
Regarding the email communication you mentioned, we承认 that we did indeed ask you to ship the battery to the next customer and offered to refund the shipping fee upon delivery. However, we have failed to honor our commitment in this instance, and I would like to offer my sincerest apologies for this oversight.
We take pride in our commitment to providing exceptional customer service, and we recognize that we have fallen short in this regard. I would like to assure you that we will take immediate steps to rectify this situation and ensure that you receive the refund that you are entitled to.
Please provide us with the shipping receipt and tracking number for the parcel you have shipped, and we will process the refund as soon as possible. We value your trust and loyalty, and we are committed to rectifying this matter to the best of our abilities.
Thank you for taking the time to share your experience with us. Your feedback is crucial in helping us improve our services. We are committed to learning from this incident and making the necessary changes to prevent similar situations in the future.
Once again, I would like to express my sincerest apologies for the inconvenience caused. We appreciate your patience and understanding, and we look forward to rectifying this matter as soon as possible.
Best regards,
asusbatteryshop.com.au team
Just installed battery and all is…
Just installed battery and all is working perfectly. Very prompt delivery. Highly recommend.
20 september 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
Thank you so much for sharing your positive experience with us! We are delighted to hear that the battery you purchased from us has been installed successfully and is working perfectly. Your satisfaction is our top priority, and we are glad that we have been able to meet your expectations.
We also appreciate your comments regarding the prompt delivery. We strive to ensure that our customers receive their orders as quickly as possible, and it is gratifying to know that we have achieved this goal in your case.
Your recommendation is indeed a great honor for us. We are committed to providing high-quality products and exceptional customer service, and your recommendation is a testament to our efforts.
Thank you once again for your trust and support. We value your feedback and use it to continuously improve our products and services. If you have any further questions or need assistance, please do not hesitate to contact us.
We look forward to serving you again in the future and wish you a pleasant experience with your new battery.
Best regards,
asusbatteryshop.com.au team
Easy to order and quick delivery
Easy to order and quick delivery of the correct battery. Photos online made it easy to ensure I was ordering the correct one.
8 augustus 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
Thank you for taking the time to provide us with your valuable feedback. We are glad to hear that the process of ordering a battery from our website was easy and convenient for you. Your satisfaction with the quick delivery and the accuracy of the product you received is truly rewarding.
We are particularly pleased that the photos available online helped you to ensure that you were ordering the correct battery. Our aim is to provide clear and accurate product information to make the ordering process as smooth as possible for our customers.
We would like to express our gratitude for your trust in choosing us for your battery needs. Your recommendation is very important to us and serves as a testament to our commitment to quality and customer satisfaction.
We always strive to improve our services and ensure that our customers have a positive experience when dealing with us. Your feedback helps us to identify areas where we can further enhance our services and meet the expectations of our valued customers.
Once again, thank you for your kind words and support. We look forward to serving you again in the future and providing you with the best possible experience.
Best regards,
asusbatteryshop.com.au team
No complaints
Quick and hassle-free shopping from an online retailer. Very impressed with the service I have recieved
4 augustus 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
Thank you for your kind words and feedback. We are delighted to hear that your shopping experience with us was quick, hassle-free, and impressive. Your satisfaction is our utmost priority, and we strive to provide exceptional service to every customer.
We are committed to ensuring a smooth and enjoyable shopping experience for all our customers. Your feedback validates our efforts and encourages us to continue providing the best possible service.
We would like to express our gratitude for your trust in us and your recommendation. Your words of appreciation mean a lot to us and serve as motivation to improve and excel in our services.
We are always looking for ways to enhance our online retail experience and make it more convenient for our customers. Your feedback will help us identify areas where we can further improve and meet the high standards you have set.
Thank you once again for sharing your experience with us. We value your support and look forward to serving you again in the future.
Best regards,
asusbatteryshop.com.au team
Site was easy to use
Site was easy to find the battery I needed, very quick service and postage.
AAA+++
4 juli 2023
Review zonder uitnodiging
Antwoord van asusbatteryshop.com.au
Dear Customer,
We are delighted to receive your positive feedback and are glad that our website was able to assist you in finding the battery you needed with ease. Your experience with our quick service and postage is truly rewarding and we appreciate your recognition with the AAA+++ rating.
We strive to provide our customers with a seamless online shopping experience, ensuring that they can find the right product with ease and convenience. Your feedback validates our efforts and encourages us to continue improving our website and services.
We would like to express our heartfelt gratitude for your trust and support. Your satisfaction is our top priority, and we are committed to providing exceptional customer service and quality products.
We are always looking for ways to improve our services and ensure that our customers have a pleasant experience. Your feedback is valuable to us and will help us identify areas where we can further enhance our offerings.
Thank you once again for sharing your experience with us. We are confident that we will continue to provide you with exceptional service in the future and look forward to serving you again.
Best regards,
asusbatteryshop.com.au team
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