Atelieroliver Reviews 

Do NOT trust this company or the suspiciously generic positive reviews on this platform—they read like fabricated fluff to drown out legitimate customer complaints. My experience with Atelier Oliver was a textbook bait-and-switch operation.
I ordered an "Astrid merino wool brown turtleneck sweater" (Order #AO5181). What arrived was an absolute joke: a cheap, synthetic, maroon garment that looks like bad fast fashion. To make matters worse, the item lacked ALL mandatory textile labels—there was no material composition tag, no country of origin tag, and not even a size label. Selling unlabeled synthetic garments advertised as merino wool violates federal textile labeling laws (15 U.S.C. § 70) and basic state consumer protection acts.
When I formally demanded a prepaid return label and a full refund for non-conforming goods under Virginia UCC law, their "Customer Service" attempted to drag me into a passive-aggressive stalling loop, demanding I act as their quality assurance inspector by taking pictures of the unlabeled rag before they would even consider a return.
I refused to engage in their bad-faith runaround and have already initiated a dispute/chargeback with my credit card issuer for seller fraud, as well as submitting reports to the Federal Trade Commission (FTC) and the Office of the Virginia Attorney General.
Save your money, time, and sanity. Atelier Oliver sends cheap knockoffs that do not match their listings and relies on stalling tactics to keep your cash. Avoid at all costs.

I tried the overshirt on a normal workday, and it felt nice to wear from the start, it also kept its shape well and didn't need much adjusting.

Do not buy from this store. The quality of the clothing is terrible and customer support is appalling. Do not believe any of the 5 star reviews on here. They are lying.

Bought one large sweater which turned out to fit perfectly with very good quality, will definitely order something again.

i bought 2 large sweaters great quality and very comfortable great price great custtomer service i really really recommend

Do NOT buy from this website! The pictures and description of the dress I ordered did not match the item I received at all. I received a cheap, shapeless, pajama-looking dress. The pretty embroidery and lace details that I was excited about were simply printed on the dress. It was hideous.

The company was good to respond to my emails, but expected me to pay for return shipping ($40-$50) for an item that they never should have sold in the first place. I am so angry at myself for not looking into this company more before making a purchase. Learn from my mistake and DO NOT BUY from this company.

Atelier Oliver presents itself as a high-end, carefully made brand. The website is polished, the photography is beautiful, and the prices match that image. What actually arrives does not.

My order took 3weeks to show up because it ships from China, which isn't made clear up front for a brand positioning itself this way. When it finally arrived, the quality was a real letdown. Thin fabric, careless construction, and a fit that was off on every single piece. Nothing matched the sizing or the photos.

The easiest way to describe it is Temu with better marketing. The difference is that Temu charges Temu prices. Atelier Oliver charges boutique prices for the same caliber of product.

I would not recommend ordering from them. If you're considering it, save your money and your time.

Bought the Adam Stand Collar Jacket , arrived fast and the quality is well worth the price. Will definitely shop here again as its nearly winter so i need some good quality cheap jackets

I bought 2 medium sweaters and they fit perfectly. Great customer service and price. Definetly reccomend 👍

Amazing service and very quick delivery with and fits amazing definitely reccomend

Great store, super easy to order and support was always there when I needed it. Would highly recommend

Brilliant service

Legit website, i love this web site and i know the owners they Are legit and sell legit products

Loved the clothes, arrived on time and a really good fit!!

I would give this store negative 10 of possible. I have a problem with my order and cannot get help or a refund. I ordered a dress for my sisters wedding on this website and I have tried to call the number several time which is a UK number that goes straight to voicemail. I left messages. I have emailed and can’t get a response. I wanted to cancel the order as it is being sent to the wrong address in another state! I started emailing and calling as soon as I placed the order and realized shop had my old address. They shipped the item anyway from China and I am now out $60 without a dress for the wedding and will have to buy another. I will never receive this item and I just want my money back! Order AO6803!

Bought a couple pairs of shorts for a short trip. Needed them by a certain date and i communicated that to the customer support and they made sure my order was fulfilled asap. Super impressed. Will come back for my next haul

I recently just bought the austin v-neck t-shirt, and I actaully really liked the quality. I thought it was going to be a super low quality piece of clothing, but it surprised me. Only thing I really didn't like was the shipping, it took like 3 days longer than stated, but perhaps I got unlucky.

Updated: Misleading website, unhelpful support, and returns cost me $92

I ordered a suit and a pair of shoes, and what arrived looked nothing like the photos on the website. The quality was poor, and the gap between what's advertised and what's delivered was so big that, in my opinion, it feels like a bait-and-switch.

I emailed support with photos of what I received. They didn't address the quality at all. They just offered 15% off if I kept the items, or a full refund if I sent them back. I returned everything a week ago, and shipping cost me $92. The refund I'm expecting is only a little more than what I paid to ship it all back, so I'm left with almost nothing to show for the whole experience.

Overall, I found their website misleading compared with what I actually received, and I feel completely taken advantage of. I won't be ordering from them again, and I'd encourage others to think carefully before buying.

I ordered a sweater and when it came it was so huge, probably an xxl when I ordered large but it was snug over the hips and the sleeves were inches too long. It also didn’t have any tags inside, not for the size nor the fabric content. And the material was almost like plastic. Terrible quality. Their website says you can return items to Australia for $5-10, but when I wanted to return the sweater, they said it should be returned to China for $40-50. No one should buy from this company.

This company doesn't allow you to return merchandise and get a full refund. To get a full refund you would have to ship merchandise to China and pay $40 to $50 dollars in shipping which may be more than the cost of the item itself. They might let you keep it and give you a 15% refund but you're stuck with a useless piece of merchandise and you lost money too. It took 4 emails to finally get a response and they were requesting pictures of the item which made no sense. Horrible experience! Don't buy from this company! Not worth the headache or loss of money.