Audika - Lichfield Reviews 

Very friendly and great service

First class customer service was given by all of the staff plus I was greeted with a lovely hot drink.

Experience very good, got told everything that was going to be done. Excellent would highly recommend.

All the staff are very pleasant and helpful. If you have a problem or any questions always ready to help

I have had problems with my latest hearing aids and Charlotte is doing her level best to make amends

Great staff and service . All work well together as a team, very helpful and accommodating

So informative and helpful. She is an absolute credit to the business.

Mr Vaughan very knowledgeable. Would highly recommend this branch.
Carole Mitchell

Always interesting to talk to Tony who has great knowledge.

Courteous everything explained we’ll looked after

Never feel more supported or welcome then when I have my appointments here !

Prompt response to me requesting to book an appointment
Advice given in regards to preparing for appointment
Very personal staff

polite friendly staff, appointments run to time give or take a few minuets.

The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to ask questions.A very positive experience.

This is only my second visit to Hidden Hearing but I felt comfortable from the first meeting.The test where very good and explained well.The staff where excellent,im still in the tweeking stages but pleased so far.Price are a lot but will have to see if its worth it but there is a refund policy if not happy.

Friendly, polite efficient. Explained exactly what was going on and what was required to ensure hearing was as good as possible.

Very friendly service. Explained all the test and explained the results.I left feeling confident that all was fine with my hearing aids and hearing. Oh and a nice cup of tea.

Earlier today my mom had a home visit review appointment with Poojah Gupta.
Poojah had phoned ahead to let us know she was on the way, which was very reassuring.
Poojah is very personable; it was lovely to meet her today.
Her assessment of mom's hearing was very thorough; her approach was gentle and caring.
Poojah explained the changes to mom's hearing at the same time showing us the results on her laptop screen.
Poojah mentioned the possibility of trying new hearing aids; but was most understanding when the offer was declined. There was no pressure whatsoever to re think.
I feel certain Poojah is a valued and positive member of the Hidden Hearing team.
Thank you Poojah 😊

A thorough hearing test and excellent upgrading of my hearing aids.

From top class diagnostics and precision aids to a superb after sales service excellent in every way.