autobutler.co.uk  Reviews 

363
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had my car hit within the car park at Tesco, Meadows, went immediately to auto butler where I met David the owner. He couldn’t have been more helpful, checked the damaged, quote was emailed across t... Toon meer

Beoordeeld met 5 van de 5 sterren

Found a great mechanic using Autobutler; Gavin from Ezee Fit Tyres in Caerphilly CB. Way cheaper than the prices quoted by the main dealer, booked in faster than the main dealer could do it and a... Toon meer

Beoordeeld met 1 van de 5 sterren

Garage didn't receive my booking request. Having spoke to them they say it happens a lot with autobutler and they're a nightmare to deal with. I contacted auto butler within their opening hours by... Toon meer

Beoordeeld met 4 van de 5 sterren

Really fast service and came back to me in under twelve hours, but Imost of quotes charged £64 per hour,average which is quite an inflated numberll and creates a " keeping up with the Jones " situati... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite
  2. ook in
  3. Autobedrijf/Garage
  4. Autoservice

Over autobutler.co.uk

Geschreven door het bedrijf

At autobutler.co.uk you can easily get free offers on your next car repair. Let us know what your car needs and you will soon receive multiple offers from garages near you. You can compare and choose what you think is best based on criteria such as distance, rating, prices etc. Compare free offers now.

Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

363 reviews

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3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(363)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I had my car hit within the car park at Tesco, Meadows

I had my car hit within the car park at Tesco, Meadows, went immediately to auto butler where I met David the owner. He couldn’t have been more helpful, checked the damaged, quote was emailed across the same day, and the job was completed a week later. Great job done!! I’ve recommended my own son that wants work on his wife’s car to get a quote.

8 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unimpressed

Used this site for the first time last week. Uploaded the details of my job, with photos. Checked my account yesterday: no responses from any garage. I was given a number to call for more help. I called it and was met with an automated message telling me the office was now closed (this was at 3:30pm on a Monday).
I don't think I'll bother with these guys again.

2 september 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Doesn't work here in Cornwall !

Doesn't work here in Cornwall !
No response from any garage for a timing belt replacement.
2 stars as I was informed that no one was interested.

1 augustus 2023
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Adrian,

Thank you for your review. Sadly our network coverage does not extend as far as Cornwall at this time. We apologise for the inconvenience. However if there is anything we can assist you with please do not hesitate to contact us.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Disappointing response

Advertised what is a simple car repair on the site and still had no replies at time of writing this which was a week ago.
Had no communication from autobutler on request. Maybe you only get replies for big jobs?

2 juni 2023
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Michael,

Thank you for getting in touch. I have now created your request. We apologise for the delay it was not automatically verified by our system and thus did not appear in our work flow.
If there is anything else I can assist you with please do not hesitate to contact me.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Pointless

Pointless! Put a job in for quotes AFTER already having it diagnosed. Explained what I needed doing and all i got was 1 hour diagnostic quotes. And at £108 to simply diagnose a problem that was free from another garage, i simply wont be coming back and would urge others to not waste their time.

Their response:

Good afternoon,

Thank you leaving a review. We have sent a diagnostic quote across because no diagnostic report was attached to the request and the information provided was not enough for us to create a quote for you. We can provide you with a price for the clutch replacement, however if this is to be replaced alongside the rebuild of the gearbox it may be best to have a consultation with the workshop first to see if it is necessary.
If you have any questions please do not hesitate to contact us. You can reach us on.....

Autobutler.

Ok. I should not need nor did I want to send a diagnostic report. I did not ask if it was necessary or not, simply asked what it would cost for a gearbox rebuild and clutch (which I have just had done without any of this pointless hassle). Simple. Not rocket science, I didnt want a second opinion, i just wanted a price on the work "I REQUESTED". Another online directory website trying to make an easy buck out of vulnerable people. £108 to tell me what I already know? Please do me a favour!

16 maart 2023
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good afternoon,

Thank you leaving a review. We have sent a diagnostic quote across because no diagnostic report was attached to the request and the information provided was not enough for us to create a quote for you. We can provide you with a price for the clutch replacement, however if this is to be replaced alongside the rebuild of the gearbox it may be best to have a consultation with the workshop first to see if it is necessary.
If you have any questions please do not hesitate to contact us. You can reach us on 02070 316900 or via email at info@autobutler.co.uk.

Autobutler.

Beoordeeld met 1 van de 5 sterren

No response to job

Tried twice to get quotes for some work on my car, never got any response to either jobs, not a good site to use.

27 februari 2023
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good afternoon Chris,

Thank you for your review. Sadly your vehicle has a timing chain kit and so we cannot generate a price for you via our service and rely on the workshops to provide a price. I will look to see if I can get a price from the now and get back to you with an offer as soon as possible.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Autobutler has disappeared

While generating a number of prices for a replacement EGR valve worked well. Autobutler then disappeared with no respond to calls to their telephone number.

3 januari 2023
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning David,

Thank you for your review. I can see that you have submitted a booking request with one of our workshops but sadly they have not responded to our calls. I will do my best to get you an alternative booking with one of our other workshops or with them at a later date.

Autobutler.

Beoordeeld met 4 van de 5 sterren

Autobutler took the hassle of…

Autobutler took the hassle of contacting and finding garages for bodywork repair, stress free service, 👍to autobutler

26 december 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Mrs Smith,

Thank you for your kind review and we look forward to seeing you again soon.

Beoordeeld met 5 van de 5 sterren

Autobutler found a good car repairer

Autobutler found a garage to do our car repair quickly and it was done very well for a good price within a few days of our enquiry and just before our MOT expired! I had a very positive experience and will use them all the time from now on! 5 stars from me 😊👍🏻

10 november 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again soon.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Not good service

Not good service
Got quotes. Picked a garaged and available dates
Didn’t hear anything so emailed for update Replied to say looking into and still not heard anything regarding booking
Very poor

9 december 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Ray,

Thank you for getting in touch. We are still struggling to contact your chosen workshop to confirm the booking but are struggling to get them on the phone. I will do my best today to confirm the booking or alternatively will look into a new workshop who does answer our messages.
We apologise for the delay and will be in touch soon.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Inaccurate quotes

I put a detailed description of the work I needed doing on a Sunday evening. Within a few hours my case was closed by a few garages all quoting "1 hours diagnostic"

Based on the time these must be automated, nobody actually reads them and tries to provide a proper quote. It's just a way to give you their affiliated garages hourly rates. Waste of time.

20 november 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good afternoon Martin,

Thank you for getting in touch and we appreciate you taking the time to review our service. Sadly because this is an American vehicle most of our workshops do not specialise in this and would have needed to asses the work before they can decide on taking the work on.
Whilst we do appreciate that this is not as helpful as it could've been we sadly cannot offer a rough price on work of this nature.
We apologise for any inconvenience caused but hope to see you again next time.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Do not use Autobutler

Do not use Autobutler. The garage they recommend was useless. The garage couldn't fit the part it was booked in for, told me to come back the next day to get part fitted, they inflated the original repair price and told me I must pay a deposit first before they ordered part. The cars amber engine light was on, a technician came over to me saying he can bypass the fault right now so the light goes out for £350. But the light being on was related to the Lambda Sensor they were supposed to be fitting for me on that day. This made me not pay a deposit and get out of the garage.
Well I tried to reach out to Autobutler by calling them at 16:02 on Monday but they were closed. I emailed them straight after asking if someone could call me asap, but they only sent a reply saying they were closed They didn't respond to my second message when I asked them if they could please call me. Very poor service from Autobutler and extremely concerning service from LMS Garage W12.

24 oktober 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good afternoon Graham,

Thank you for getting in touch and leaving a review, we appreciate your feedback. We are sorry to hear that you did not have a good experience at the workshop. After speaking to them it appears that their initial quotation was for a universal OEM sensor which was not correct for you vehicle.
We have told the workshop that this is not acceptable and that all future quotes from their workshop need to be an accurate reflection of their prices using genuine parts. We apologise again for any inconvenience caused and hope to see you again soon.

Autobutler.

Beoordeeld met 5 van de 5 sterren

Engine Repairs

I had difficulties in locating a garage that had the required equipment to carry out a timing belt change. Autobutler located a local garage who were able to do this work. The garage kept me updated throughout the repair process

4 oktober 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 4 van de 5 sterren

Really fast service and came back to me…

Really fast service and came back to me in under twelve hours, but Imost of quotes charged £64 per hour,average which is quite an inflated numberll and creates a " keeping up with the Jones " situation
I know this is not Autos fault but I feel these sites help to fuel this, also most of the garages would take me 30-40 mins to get to.

27 september 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We will pass this feedback on to our workshops. If there is anything else we can assist you with please do not hesitate to contact us.

Autobutler.

Beoordeeld met 5 van de 5 sterren

Good service

Autobutler was great from start to finish.
A good job at a fair price for the work carried out at a garage not too far away. Very happy with the result.
Much better price than the silly ones quoted elsewhere!

20 september 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Put my postcode In as required to get…

Put my postcode In as required to get quotes from LOCAL garages. So far I’ve had quotes from London . Absolutely miles away.! I won’t bother now. Waste of my time

14 september 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Jenna,

Thank you for getting in touch. Could you please provide us with an AB number so we can look into this for you? You can reach us on 02070 316900 or via email at info@autobutler.co.uk.

Autobutler.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant , professional, highly recommended, nothing too much trouble , will definitely use again

18 augustus 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again soon.

Autobutler

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