autobutler.co.uk  Reviews 

363
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had my car hit within the car park at Tesco, Meadows, went immediately to auto butler where I met David the owner. He couldn’t have been more helpful, checked the damaged, quote was emailed across t... Toon meer

Beoordeeld met 5 van de 5 sterren

Found a great mechanic using Autobutler; Gavin from Ezee Fit Tyres in Caerphilly CB. Way cheaper than the prices quoted by the main dealer, booked in faster than the main dealer could do it and a... Toon meer

Beoordeeld met 1 van de 5 sterren

Garage didn't receive my booking request. Having spoke to them they say it happens a lot with autobutler and they're a nightmare to deal with. I contacted auto butler within their opening hours by... Toon meer

Beoordeeld met 4 van de 5 sterren

Really fast service and came back to me in under twelve hours, but Imost of quotes charged £64 per hour,average which is quite an inflated numberll and creates a " keeping up with the Jones " situati... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Prijsvergelijkingswebsite
  2. ook in
  3. Autobedrijf/Garage
  4. Autoservice

Over autobutler.co.uk

Geschreven door het bedrijf

At autobutler.co.uk you can easily get free offers on your next car repair. Let us know what your car needs and you will soon receive multiple offers from garages near you. You can compare and choose what you think is best based on criteria such as distance, rating, prices etc. Compare free offers now.

Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

363 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,7

Alle reviews

(363)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Easy booking experience

Easy booking experience, everything serviced as expected and at a good price. Used the site for MOT and service then a cambelt later and both experiences were good. I think being able to see a list of prices offered from garages for the work you request gives you a fair and transparent price for the work, in the otherwise murky world of service and repair costs.

29 juli 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 2 van de 5 sterren

Constant nagging emails from Autobutler

The garage booked through Autobutler were great BUT Autobutler won't stop nagging me to review them!
As soon as I requested quotes I got bombarded with emails and even more after having the job completed.
Did Autobutler do their job, yes, would I use them again, NO.

4 juli 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Jason,

Thank you for getting in touch and we appreciate the feedback. It appears that there were too request one for an AC service and another for a regular service. This may be why you received so many notifications. If you do not wish to receive emails from us you can adjust your preferences via your profiles settings. If there is anything else I can assist you with please let me know.

Autobutler.

Beoordeeld met 4 van de 5 sterren

Contact from Autobutler was prompt and…

Contact from Autobutler was prompt and courteous. When the appointment was booked with the workshop Autobutler were quick to let me know that the workshop could not do the job on that day and offered me an alternative date.
The workshop did a very good job and also replaced and obviously charged some parts which were not in the original quote.

17 juni 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We are happy to hear that you were pleased with the service. We look forward to seeing you again next time.

Beoordeeld met 1 van de 5 sterren

Garage didn't receive my booking…

Garage didn't receive my booking request. Having spoke to them they say it happens a lot with autobutler and they're a nightmare to deal with.

I contacted auto butler within their opening hours by phone to be told they're closed and call back within opening hours (turns out you get this message no matter when you call you just get cut off automatically). Emailed them to raise this issue along with my original query never heard anything back. Would never ever use or recommend again

11 juni 2022
Beoordeeld met 5 van de 5 sterren

Very useful !

23 mei 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 1 van de 5 sterren

I have been waiting over a week for a…

I have been waiting over a week for a price for a vauxall corsa exhaust. What a waste of time. If you neeed a car repair dont touch them with a barge pole

25 april 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Peter,

Thank you for getting in touch. We apologise for the delay in getting your price back to you. Unfortunately we were unable to reach a local workshop to price this request for you. If there is anything else we can assist you with please do not hesitate to contact us.

Autobutler.

Beoordeeld met 3 van de 5 sterren

Work was carried out to a high standard

Work was carried out to a high standard
The qotation for the work was not accurate and cost about £50 higher which may have influenced my selection of garage.
I may have selected a garage closer to home

21 april 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your feed back. If you could give us a call on 02070 316900 or contact us via email at info@autobutler.co.uk we would like to see what went wrong with the initial pricing and why the garage ended up adding £50 to your quotation.

Autobutler.

Beoordeeld met 5 van de 5 sterren

Yeah job went OK

Yeah job went OK. Thank you for helping out

19 april 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 1 van de 5 sterren

Wont use these again

Wont use these again. Sent the car the garage for the work. But because garage. Didnt have special. Tools. One of the jobs was not done. Bill was 980 pound. And now i have to pay 1000 pound for the other job. Because labour charges. Big mistake using. These

13 april 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good afternoon Anthony,

Thank you for your review. We have spoken with Tamil to settle the matter directly with them. We are sorry that they could not complete the work due to competencies and have made sure that they will not start work the know they cannot finish.

Autobutler.

Beoordeeld met 4 van de 5 sterren

I saved £350 having Autobutlers help

I saved £350 having Autobutlers help. There was only one issue, I was given a later date to suit my need for a courtesy car, but this wasnt relayed to the garage so I had to get a taxi home. I would still use Auto Uncle but maybe next time I would double check with garage before driving there

5 april 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind response. We are sorry to hear that there was not a car available and will look into this matter now. If there is anything else we can assist you with please do not hesitate to contact us.

Autobutler.

Beoordeeld met 4 van de 5 sterren

Easy to get to

Easy to get to, could have had the part ready for when we got there, luckily I met my bro there, about 1pm, was hoping would be done by 3-4pm.

Car was ready about 5pm

29 maart 2022
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Thank you for your kind review. We look forward to seeing you again next time.

Autobutler.

Beoordeeld met 1 van de 5 sterren

I Didn’t want to leave this review

I Didn’t want to leave this review - I gave a right of reply to auto butler but they failed to respond. I booked an MOT specifically for a class 7 Van. The garage weren’t informed . I wasted a lot of time rearranging - flying in the face of what this company is supposed to do - save you trouble. AVOID THIS COMPANY - good old google will do the job.

13 maart 2022
Beoordeeld met 1 van de 5 sterren

Possible litigation in the pipeline

Initial problems with stormy weather which is clearly out of everyones hands. Then mechanic turned up Thursday and started to do clutch and dual mass flywheel. Weather again turned bad and rained unbeilvably hard, mechanic soaked and packed up leaving removed parts under, in and behind saying will return sat, or latest sunday, someone stayed in waiting all weekend but no show and not even let us know. Secretary rang next monday, mechanic to turn up on wednesday, which came and went again. Told mechanic ill, thatsfair enough I have serious heart complaint so i know things can go wrong heathwise. Now nothing from anyone, dont know when or evenif he will be coming back, contacted autobutler by phone, no pick up, i suspected they recognised my number, also emailed asking for a possible way forward or at leastto be infomred as to what washappening considering mycars inbits and ive found some of the plastic parts flying down the street in the wind. Not at all happy now, HATE being ignored, Autobutler you have behaved appallingly in this case, its not the mechanics fault if he is ill, but theres no excuse for you to ignore me. If I dont hear soon I will be resorting to litigation I kid you not, am considering contacting head office basedin denmark next see if that makes a difference. NO, on this occasion will not be reccommending!!!...still waiting to see if it ever gets done...been 9 days so far in bits..very stressed

12 maart 2022
Review zonder uitnodiging
Logo autobutler.co.uk

Antwoord van autobutler.co.uk

Good morning Brian,

Thank you for your review. I will contact you today so we can get to the bottom of this matter. If you have any questions or concerns please do not hesitate to contact me. You can reach me on 02070 316900 or via email at info@autobutler.co.uk.

Autobutler.

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