Avanse Financial Services Reviews 2.114

Process was to worst

Quick process

Very helpful

Guided very patiently through out the procedure

Very clear knowledge of documentation. Ganesh has been very cordial and was available for support at all times.

I’ve had an extremely disappointing experience with Avanse. Their customer service is the worst I’ve come across — no one takes responsibility, and getting a genuine response is next to impossible.

All I’ve received are automated emails with no resolution or follow-up. They don’t acknowledge concerns, and there is no accountability. Calls, emails, even text messages go unanswered. It’s frustrating and unacceptable, especially for a financial institution handling education loans.

Basic courtesy and timely communication are the least one can expect — sadly, Avanse fails miserably on both fronts.

I am so thankful for avanse people for making my loan so fast and good come back from all the staff and they are responding immediately and clarifying the doubts special thanks to kushi Gour mam who deals with my loan process

Extremely disappointed with Avanse Financial Services. I took a loan with a floating interest rate – but it only ever floats upwards. Whenever the Repo Rate rises, they’re quick to increase the EMI. But when it drops? Complete silence. Their so-called “Interest Rate Policy” is vague, overly technical, and honestly just unhelpful. When I reached out for clarity, I received generic copy-paste responses and website links. No accountability. No real explanation.

And here’s the pattern: they’ll reply to this review asking for account details to appear accountable, but don’t be fooled – they rarely take customer feedback seriously. This isn’t just my experience – it’s the story of countless Avanse customers. Their rates have never dropped, no matter how much the market changed.

This whole setup feels blatantly unfair and exploitative. Customers are not here to subsidize your profits. If you're considering a loan from Avanse – think twice.

#UnfairEMI #AvanseLoanTruth #CustomerExploitation

I am extremely disappointed with Avanse Financial Services. I took a loan with a floating rate of interest, assuming that changes in the interest rate would be fair and transparent. But it’s clear now that the rate only floats upwards, never downwards. Whenever the Repo Rate increases, Avanse is quick to revise the interest rate and increase the EMI. But when the Repo Rate decreases or stays stable, there's no reduction in my rate at all. This clearly feels one-sided and unfair.

Their justification? A vague "Interest Rate Policy" filled with technical terms and no clear explanation of how these rates are actually calculated for individual customers. When I asked for clarity, I was only redirected to their website and given generic replies.

Customers are not here to fill the pockets of your investors. We deserve transparency and fairness. If you're going to raise the rate citing policy and market conditions, then also lower it when conditions improve. Absolutely dissatisfied with their service. If you’re planning to take a loan from Avanse, think twice

Avanse loot you like hell. They won't give proper customer service. I took 42 lkhs loan but no proper response from support.

They will be in touch till you get loan. After that u can't reach out to them within time. Even if u reach out they take months to respond. I filed complaints at Consumer form and planning to file with RBI.
Transparency of your money will not ther there. Why they charge you they won't tell and won't share receipts also. I don't want to name my relationship manager details but this services sucks.
I gave mail correction on my profile and it's been a month. No Response.
I gave mobile number correction No response.
These are the basic and sensitive things before giving loan. But they won't care.
No relationship manager details
No customer support response.
They create tickets and they close on their own.
You can't talk to anyone what actually u need.
Loan Number: DELEE01006402

Nice Experience. Excellent Support and helpful guidance and good nature.

Adarsh Sharma who assisted me through all the loan process explained and helped me throughout the process and was patient answered my calls and explained me clearly it was good experience.

i wasted my time by applying in your service now i am cancelling my loan with you because in your service you mentioned us 3days sanction but the service manager told me 1 week i applied for the loan on 19 march till now i didn't get the loan disbursement first they informed me to take OTC policy by this i will get faster after with that they told me they need to verification of my home and office after it completed they told me i will get money next day at the next day they again told me that they need to verify my academic documents i told them to verify by mail or else i have a Germany embassy aps certificate it my proof of academic document verification but they are telling they do direct verify for that it takes more 2 days and my deadline to pay the fees in university is April 2, because i partnered with you my life got spoil now now there is no time gonin this intake and there is no chance to extend my academic time. but the my agent is nice but your service is worst. my loan account number is BANEE01037798

Good 👍 quality of service

Fraudsters ! Should shut their company ASAP!!!
First, they literally be sweet, enroll you for their services then their scam starts -
1. PSI amount was mentioned ₹5,000 & before the loan date, two days prior they give a call saying it's ₹32,000 and will be deducted & will be reimburse into personal bank. Later, they scam you by saying it will be reimburse into your loan account.
PATHETIC. you scam with students.
2. Promised to give money for expenses. Later, when visa arrives they deny.
FRAUD. If we have to pay everything from our pocket then why are we taking loan from your company? When we are needy now then how & what's your use as a consultancy to help students?
3. They NEVER EVER answer your call, issues are never resolved, it takes weeks, days. Ms.Jyoti and Mr.Manoj are running their different services with different rules, regulations, RBI policies and whatnot.
Moreover, the websites not working. Asking to write email for Grievance. Instead student committee and consumer court would take care of such issues better and will be solved easily.

If you as a consultancy, can't be useful & trustworthy here, in India - Mumbai, then how will you be trustworthy, helpful when we are in abroad in need?

My process was good, had no problem with adarsh as he was always available but the first point of contact at avanse told me that i'll get funds for my visa fee and IHS but now they are neglecting it. As my deadline was coming close I had to pay the seat booking amount to the university If only i could have that reimbursed, it would be a lot of help.

It was a good experice with the team, and the process is fast. I got help from the team, and thanks to Shubham brother, he help me through my entire process. And a good experience with Hariom sir. Overall the experience is good.

Speed response and friendly talking .
Mangesh sir is so polite the way of conversation and explaining so friendly
I never get trouble froms him thanks you sir