Booked parking with park and cruise for the 16th-23rd may. The service was fantastic, cant fault them at all. Lovely friendly staff. The taxi drivers were lovely as well. My car was in perfect conditi... Toon meer
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This was a very good experience all round, a car park co which offered better value than nearly every other parking venue in the area. Polite and efficient personnel, with good communication. It's ap... Toon meer
Absolutely excellent service. We were promptly met by the very friendly and polite team at the Liverpool cruise terminal and our car was taken for storage. We had very bad fog on our return and were... Toon meer
Straight forward booking procedure-no need to download apps and such like. Made very welcome when we arrived after following directions provided by AVA. Quick transfer to terminal in comfortable shutt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your parking partner - We help you find the best deals for Airport and Port parking.
Contactgegevens
1310 Solihull Parkway Solihull Birmingham B37 7YB, B37 7YB, Birmingham , Verenigd Koninkrijk
- 03301330370
- Info@avaparking.com
- avaparking.com
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Excellent service from Ava Parking.
Excellent service from Ava Parking.
Friendly, professional, helpful and kind.
Great location for pick up and drop off for cruise terminal. All went as planned with great communication too.
Would definitely be using again.
Absolutely amazing safe secure greeted…
Absolutely amazing safe secure greeted at the gate parking was easy driver friendly dropped us of right on the terminal gate as soon as we got off ship rang them and within 10 mins was called to say what vehicle he was in and where. He was helped with luggage dropped off back right next to the not moved car 100% recommended will definitely use every single time
5star parking got to say 💯 would never…
5star parking got to say 💯 would never book anywhere else so easy ring just before getting there park your car they even give you a bottle of water , they are waiting to take you straight to the port, same on way back ring them they are there in 5 minutes pick you up drop you back to your car with a bottle of water which was well needed 🤩🤩
Excellent service
Excellent service. Met when we arrived and made welcome. Advised what to do on our return. Car waiting for us on our return. Staff were very friendly and helpful. I will definitely use again as very near to cruise terminal if you want to walk but they do offer a meet and greet with pick up at the terminal.
Excellent customer service
Excellent customer service, easy to use, great communication. Efficient and friendly. Near to port. Would definitely recommend.
Great guys
Great guys, friendly on drop off and pick up…. Were there within minutes to pick us up and made it very easy. Good communication throughout. Thank you!
Excellent communication, punctual and efficient service.
We chose Ava parking to use for our important transfer to the port. The location of the car park is very close, therefore convenient to access cruising from Southampton. The staff were punctual in communicating with me on the return. He arrived in a short time. Ava car park is axactly as described. Excellent.
Fantastic company and location for the…
Fantastic company and location for the port. Lovely helpful staff
Excellent service all round
Excellent service, transfers were there waiting for us.
Very nice, very friendly and very helpful! Would 100% use again
Excellent service
Booked Southampton park n cruise through AVA parking, used these guys last year as well, service was excellent. I will use this company for my next cruise. Stay Positive guys and keep on providing a brilliant service.
Great service - would recommend
We were late booking our cruise and so the port parking wasn't available. We therefore used Ava and was a little concerned given the duration of leaving the car. We needn't have been worried though. We followed the process, rang 30 mins before our arrival and we were met, parked and then driven to the terminal and did exactly the same on return - so we had a quick get away as a result.
No need to leave our keys and all was as we left it
Friendly drivers though no waters as others have said lol :)
Would highly recommend
Seemed a good service went smoothly…
Seemed a good service went smoothly till we received £100 parking ticket for the period we were away.
Informed Ava who said it had been cancelled then got a red letter threatening debt collectors still waiting for them to send cancellation proof.
All very stressful will definitely not use again.
Just an update on above review. Ava have now sorted out the parking fine they're end
And sent me the proof
Wonderful service
We were a bit concerned about not being able to use normal parking at port. These people were wonderful .Very helpful and gave us bottled water and the best samosas we have ever tasted when we dropped off the car.
We were concerned that the pick up might be difficult due to the number of passengers disembarking but the opposite was the case .
We were quickly driven back to our car and even given a bottle of water for our journey.
Nice people .Highly recommended.
Southampton port parking.
Good welcome with a bottle of water. Very smooth transfer to the port and likewise for the collection.
Also reasonably priced.
stress free service
We were a little bit stressed as never booked parking separately from a cruise so wasnt sure how far away we were booking but it was a hassle free experience,it was a 10 min drive in a taxi which they sort for you so you dont have to do anything. Just gave them a call when we got back and a taxi was there to pick us up in 10 mins, Staff really friendly and helpful would definitely use them again, even supplied us with bottles of water for our drive home
The AVA parking staff were lovely
The AVA parking staff were really friendly and we enjoyed a great saving with only a few minutes walk to the cruise terminal. We will use you again.
We used Ava and their team in…
We used Ava and their team in Southampton Port, everything they said they would do, they did and more, we followed the instructions on the confirmation from them, called before arriving they knew who we were from our number, it was busy when we arrived but they got us on our way to the port in a taxi and gave us a couple of bottles of water as we’d had a long journey to keep us going, when we arrived back we texted as instructed, then rang when we left the ship, again they knew who we were, they then arranged a taxi for us from the port, back to the car park, we never touched the luggage they transferred it form Taxi to Car, great great service, the premises are not the most modern or flash but their service and attention to customer service is second to none.
Thankyou
really happy with the excellent service…
really happy with the excellent service provided.
very friendly and organised.
car ready for us when we departed the cruise very impressed.
will definitely book again.
Thankyou guys
Managed to find a collect us from Chaos!!
The team were really friendly. We left our car and they provided a taxi service to Southampton Port. All really smooth. Coming back there were 3 ships in at the same time. We were held back getting off the ship as Southampton Port was in chaos. However AVA miraculously managed to get a driver to us amid the chaos a deliver us back to the original drop of point and our car. We were waiting about 15 mins which was pretty amazing!! Thank you. Definitely recommend
Great service
Great service, particularly liked the fact that the car was brought back to be collected from the short stay car park which is a short walk from the ship. All staff were extremely polite & courteous too which is becoming a rare commodity nowadays.
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