Beautiful forest green dress with Fringe was on sale and I snapped it up. It really feels and looks expensive and I received lots of compliments and would wear again. Also enjoyed my accessories incl... Toon meer
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Lees wat reviewers zeggen
I was thrilled with both the batwing- sleeve, beaded gown and the peacock feather headpiece. The quality was amazing and I received so many compliments. The price is incredibly reasonable for what y... Toon meer
Same story with a lot of the rewiews in here unfortunately. I requested to return my item for a refund. I then received an email several days later informing me that they don't accept returns from... Toon meer
Bedrijf heeft geantwoord
The dress i ordered was a bit big and longer than i thought, but i was told to keep it and alter it myself, snd i would be refunded €50.00. The dress is beautiful, i altered it and am very happy with... Toon meer
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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The website and prices are great!…
The website and prices are great!…
The shipping/tracking notifications could be more easily available.
Once the dress arrived it was perfect!,,
Loved the dress I got
Loved the dress I got! It fit so well and the embellishments were beautiful, glad I took a risk with a brand I hadn’t heard of!
I love the dress I bought
I love the dress I bought. The sizing guide was spot on. The dress was constructed well.
Need to return and can not get…
Need to return and can not get confirmation on how to proceed. Completed link and no response and its been a week.
There was a small hole in my package
There was a small hole in my package, but the dress was okay!
The off-the-shoulder mermaid gown…
The off-the-shoulder mermaid gown arrived exactly as described, the fit is good (I'm about a size 12, 5'9 and got an XL) and the fabric feels and looks great. I had a billing question and the customer service was super helpful. Glad to have found this fun line of clothing!
Horrible return process!
Boxed out of returning my dress, but good product
I have tried to return a dress I ordered that was too big and I could not look up the order on the return page. I attempted to email the company twice now about this issue and I have heard no reply and I believe they don't plan to respond until my 14 day period has passed if at all. It would be much easier if there was a link associated with the order itself to return it through the website.
The dress itself is lovely and fits very well. The sequins are stunning and it holds up well with travel! And the order did ship and arrive in less than 12 days. The tracker was easy to follow on the website for the package, which was convenient as I was not sending to my address.
All in all the product is amazing for the price and the ordering is a smooth process. However, the service end after receiving that product is frustrating and disappointing.
Extremely happy shopper
The dress I ordered came quickly and is incredibly beautiful and well made. I’m very happy with the purchase.
Liked the products I ordered
Liked the products I ordered. When one item didn’t fit the return paperwork was quickly taken care of
Super Nice
Babeyond provides a really nice clothing and accessories. Everything looked just like the on line photos. The shipping takes a minute, but is well tracked. I would have given 5 stars with the exception that the dress sizing seems to run a smidge small...about a size. I ordered a size larger than I normally wear. My dress fits like a...glove...so I must be really careful about my weight. Overall, this is a solid company and I would not hesitate to buy from them.
Terrible Costumer Service!
I received everything I ordered in three separate packages in a fairly timely manner. Dresses are good quality, but one fits better than the other and I started the returns process, but despite doing this on their website and sending two emails to customer service, I’ve gotten no response. There is no number to call. The products are neat, but would not recommend based on costumer service.
Bad company
My order#86824:
I have to return it the dress did not fit me well too high on the waist.After so many Falls ,they give me the autorization to return without the return label .I spend more than $20 for shipping and until now no refund yet .
Bad experience ,never buy from them
Terrible customer service
Terrible customer service. I was ghosted for return request made well within the tight 2 week time frame. I wanted some accessories but absolutely refuse to order from a company with such poor customer service. I won't be back.
I have been trying to process a return…
I have been trying to process a return and no one will respond to my emails. I didn’t receive any notification with instructions on where to send my return. I’ve contacted customer service twice with no response. Terrible. Don’t recommend buying unless you are OK with not being able to return!!!
Fits curvy bodies
I get a million ads on social from your company and I finally bought a dress. I wasn't sure if it would be flattering on my curvy lower half, but fortunately it looks okay. The stretch velvet is really thick, so the dress although sleeveless will be warm to wear in Los Angeles, but I will find occasions to use it. It does hold its shape well. For the price it is a great dress. I am taking it on a trip and think it will pack well rolled up.
Inconsistent Sizing and Return Hassle
The dresses were decent quality and the bead work was nice, but the sizing was weird. The dresses were either too small or too big, even after referencing the sizing chart before buying. Additionally, the return process was too much work. I had to pay for my own shipping to send the dress back and include a lot of print outs within just to get a full refund. I could keep the dress and get a partial refund, but I don't want something that doesn't fit.
Part of my order did not arrive
Part of my order did not arrive. The rest did not arrive in time and I have been trying to contact you to return it without success.
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