Scam Company now - avoid!! DO NOT PAY THEM ANYTHING. They went into liquidation in 2025, but are still taking payments on their website. I inadvertently paid £80 for 12 months tracking before I rea... Toon meer
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Lees wat reviewers zeggen
I renewed ny subscription on the 3rd October 2026 they then took it again on the 9th. Refusing to answer e-mails or telephone
Been a customer for many years with 2 tracking devices, 3G trackers were shut down for 4 months without notice. New 4G trackers sent FOC but issues with setting up. Left numerous phone messages and em... Toon meer
This comment relates to my purchase of the Long Life Caravan GPS Tracker. The order was processed and delivered as promised. Initial setup was simple. A technical enquiry was dealt with efficiently by... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's leading supplier of GPS tracking devices. We have an entire range of GPS tracking solutions ranging from people living with Alzheimer's & Dementia to helping you keep tabs on your business assets.
Contactgegevens
Unit 54 Evron Centre, YO14 9DW, Filey, Verenigd Koninkrijk
- 0800 009 6366
- admin@back2you.com
- back2you.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very Helpful when I phoned to ask about…
Very Helpful when I phoned to ask about its suitability for my camper.
Thank you
Suggestion
Only suggestion would be a reminder before subscription runs out, otherwise a good service.
Peace of mind
It’s both cheap and easy to use. It gives me such peace of mind to know that my luggage is registered, should it go missing. I won’t travel without my tags on my luggage.
Great service
Great service , next day delivery,easy to install and set up,would recommend.Good to speak to someone in UK with knowledge.
Easy and quick to deal with
Easy to set up and give peace of mind
for a small parcel it cost a lot for…
for a small parcel it cost a lot for postage

Antwoord van Back2you
Excellent customer service
Excellent customer service. Always good to see what a company does when things don't go to plan and Jake has been wonderful. When I had technical questions (not being very tech savvy) I received speedy advice and guidance and when a fault developed (months later) was immediately offered a full refund or replacement. The guardian angel tracker is very simple to use and set up - the instructions sent with it are very thorough with the sim card already active. It has lots of really useful features (like low battery alerts and fall alerts) and gives great peace of mind, a very useful addition when trying to keep a vulnerable young adult safe.
I needed to contact back2you to ask a…
I needed to contact back2you to ask a couple of questions. They were very helpful and informative. The item they recommended was the same one I had my eye on. When I made the order it arrived very quickly.
Have bought the Magnetic Motorhome…
Have bought the Magnetic Motorhome Tracker and a brilliant item.
You can hide the small unit anywhere. The download App is very easy to use and works with great accuracy. Service and information was also second to none. A great item.
Worldtravellers
Travelling knowing my luggage will always be found is very reassuring!
So far so good
So far so good. I will test it over the next few months. So far all works as the instructions say it will.
Very prompt delivery and good advice on which model to use for my purpose On the phone.
Great Customer Service
We use Back2You for all our tracking, always great service and very helpful on the phone if ever there is a query.
Excellent piece of kit
Excellent piece of kit! Bought this for our Caravan for not much more than the subscription required for one year for the factory installed Tracker! Easy to set up. I required clarification of just one small part of the instructions which was very quickly sorted with a free phone call to the friendly staff at back2you. Highly recommended!!
A small price to pay for peace of mind
We have just renewed our Back2you subscription - we feel that it is a small price to pay to have peace of mind when travelling - if lost then our luggage is linked to both our destination and home without needing to have our personal details on display at the airport. Luckily we have never had to use the return service so can’t speak to that but as insurance goes Back2you is great value for money.
Tracker
Really happy with my purchase, super fast delivery and was able to fit it straight away exactly as advertised. So easy and no hardly any setup to do as it was already done for me. Would recommend to anyone looking for peace of mind! Thanks
Had an issue setting up my Tracker
Had an issue setting up my Tracker. Emailed for support and I received great help from Chris and the company. Unit seems to work well and seems to have hood functionality for the price.
Good quality tags and service.
No money back despite guarantee.
Received a tracker as gift but tracker unable to do what is needed. After that was established on the phone, together with the staff from back2you, it was decided to return the tracker under the 30 day money back guarantee. Tracker has now been back at back2you for 5 working days but no money refunded. So, paid for postage 1st class and insurance and on top they don't seem to refund, great! Trackers are exactly the same as can be bought for a third of the price on eBay. Seems all a con to me. At least on eBay you have some buyer protection, with these jokers I still have to see if we ever see the money back.
Great customer service.
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