A great experience end to end. Website is simple to navigate and use. Swift reply with proof. Arrived 1 day early with accurate tracking. Quality production.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordered mistakenly thinking they were based in NSW. My tracking shows my banner was made in India, transported 20hours across India to Mumbai. Flown to Paris, then flown to China, before being flown... Toon meer
Bedrijf heeft geantwoord
Really great products. This is now my go-to site for any marketing related products. They always seem to have what I need and their follow up communication is always quick and customer serviced focu... Toon meer
Bedrijf heeft geantwoord
Order came out wrong. They made gold heart and infinity sign and they should have been rose gold. Contacted them. No answer. Got generic email that said they would look into it and obviously are not g... Toon meer
Bedrijf heeft geantwoord
3,8
Goed
192 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The extremely helpful staff more than…
The extremely helpful staff more than made up for my lack of artistic/ tech expertise. Thank you.
Gary.
17 juni 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
What a great place for our printing needs
What a great place for our needs. I done my third order today.
21 mei 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Dear customer, Thank you for taking the time to reach out to us. We are glad that you found our service helpful and your admiration confirms that we are on the right track and encourages us to continue. By offering reliable products and exceptional customer service, our goal is to constantly surpass customers' expectations. We look forward to please you again with the next order.
What an amazing experience
What an amazing experience! I created , with your help, 10 aluminium signs, saved them in My Designs and then went to checkout in no time at all! The design models were a great variety and I used my skills to change one to my basic design. I suggest you find a simpler way to take multiple designs straight to checkout instead of singularly. Congratulations on a creative tool which gives a wonderful experience .
16 mei 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Marian, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Easy to use system
Easy to use system. Price is right and competitive. On time delivery. Very helpful staff.
11 mei 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi George, we really are obliged to receive 5-star rating from you, and we will definitely try our best to deliver the same impression of our company. We make sure that our product is always in perfect price, size and quality. If there are any issues regarding that, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Easy ordering system with lots of…
Easy ordering system with lots of support to get the design done right
24 april 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Troy, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
SCAM BUSINESS. DO NOT ORDER
Terrible customer service and print quality from a business that is NOT based in Australia at all. The printing comes from India and their customer service reps make promises they don't keep, don't want to talk to you and to them, the customer NEVER comes first.
My first order went through relatively smoothly, but then things went downhill after that. Even though my 2nd and 3rd orders had exactly the same sized font, they delayed printing the orders by over three days because they didn't like the size of my font. But who are they to tell me what I can't print when I've already PAID for it?
Not only that, it meant that my print order missed the deadline that they promised for delivery and the event I printed for. They didn't even try to make it up to me, but demanded I pay them extra for shipping.
The printing is also horrendously inconsistent because they CHANGED MY FILE when I specifically said that I DID NOT want any changes. Hence why the colours and quality of the print was significantly reduced. Who do they think they are? I don't care if it printed low quality, I wanted it printed my way. Ironically it came out lower quality than if they actually had just printed my file without any changes.
Conclusion. DO NOT PRINT FROM THIS COMPANY. IT'S A SCAM.
5 april 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hello, Vanessa. We are sorry to hear that your experience with BannerBuzz was not satisfactory. We would like to clarify that we are a company based in the United States with a global presence. We apologize if at any point during your interaction with us, you felt disappointed or let down.
We understand that your first order went smoothly; however, our designers had concerns about the artwork provided for your second order. In our experience, when there is too much text in a small space, the letters can merge together. Additionally, there was more information in your design than in your previous order, so our designers wanted to double-check everything before printing to prevent any mistakes. To avoid this issue, our designers increased the font size to 7 pt.
We recognize that the delay on your order has resulted in the delivery date being postponed. Our team may have suggested that you pay for a higher shipping option to ensure that the original deadline was met. However, since this was not to your satisfaction, we have expedited both of your orders to arrive as soon as possible. We have selected the best available delivery date to minimize any further inconvenience.
If you have encountered any printing issues, please send photos of the problem to feedback@bannerbuzz.com. Our team will carefully review the issue and work towards a resolution.
We appreciate your feedback and take it seriously as we strive to improve our customer experience. Thank you for bringing this matter to our attention.
User friendly
6 februari 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Thank you for your positive review! We're thrilled to hear that you found our service user-friendly. Our goal is to make every interaction with our company as seamless and straightforward as possible, and it's great to hear that we achieved that with you.
It was easy to create and order online.
24 januari 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Marie, Thank you for taking the time to acknowledge our efforts. Your appreciation tells us we are doing something right and encourages us to keep offering the right options, products and service. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!
Very Easy to design your own signage…
Very Easy to design your own signage Love bannerbuzz
21 januari 2023
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Muddasir, thank you very much for taking the time to recognize our work. Your gratitude confirms that we are on the right track and inspires us to continue providing the best products, and services. Our mission is to constantly surpass customer expectations by offering dependable products and exceptional customer service. We hope to please you again with your future order!
A great experience and lots of choice
A great experience and really easy website to use. I like the design tool. There are lots of choices and support, if required.
31 december 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Anita, thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Easy site to navigate through clear…
Easy site to navigate through clear direction quick check out.
26 oktober 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Rayleen, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services. However, we do acknowledge that there is always a scope for improvement, we request you to share your ideas and write us at feedback@bannerbuzz.com for a better customer experience.
Simple and quick.
21 oktober 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Greg, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Easy to use website and design tool
18 oktober 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Rob, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
They charge you, then don't send anything out
We tried using Bannerbuzz where I work. We were on a tight deadline and hoping they would pull through. Not only did they not pull through for us, they charged our card and never sent anything out (as in it wasn't even lost in transit, nothing was ever sent) - To add insult to injury, they also seem to have lost the order details completely and won't refund the money.
Getting in contact with them to resolve the issue was near impossible - we got told that someone from their billing team would be in touch four times. We still haven't heard back from them.
Definitely avoid Bannerbuzz.
10 september 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Matt, We are sorry for the negative experience you had with us. We at BannerBuzz always try our best to provide fast and efficient service to every customer however we do acknowledge that there is always a scope for improvement. Unfortunately we are unable to find any details by your review content and name. We request you kindly share your concern at feedback@bannerbuzz.com with all the required details like the transaction id and screenshot. Rest assured, our team will check the details and provide you the resolution on the same.
My first order was of excellent…
My first order was of excellent quality, and delivered in an acceptable time. Have placed a new order now.
8 september 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi Alexander, We at Bannerbuzz always work forward to offer products without compromising the quality of the material and ship out the product for an on time delivery. We've understood signage deeply with our 25+ years of experience in the industry and selling products worldwide. We are glad to know that you liked the product and received it in a timely manner.
Pull up banner
Easy to navigate and design own banner. Will definitely be re-visiting for more merchandise.
22 september 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi, Thank you for your feedback. Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options, products, and services.
Ordering process was great
Ordering process was great. Hazel was super helpful, answering all my questions via chat. Thank you!
14 september 2022
Review zonder uitnodiging
Disappointing product
Item arrived within BannerBuzz nominated timeframe.
Unfortunately item has manufacturing fault and BannerBuzz customer service has thus far denied the existence of issue (10 days and counting).
Was initially happy with easy process of ordering and delivery timeframe, however their item quality and customer service assistance response and confirmation of issue (ownership of fault) is lacking.
BannerBuzz has a registered location in the USA however manufacturing and despatch is not ex-USA.
5 augustus 2022
Review zonder uitnodiging
Antwoord van Bannerbuzz
Hi, We are sorry to note your disappointment with our service which does not meet your expectations. Also, we are a global business headquartered in Georgia with customers all over the world. It is mentioned in our FAQs that BannerBuzz manages the orders within and outside of us, however, there will be no compromise on the quality of the products we offer. It is also promptly disclosed when inquired. As per the details, the replacement is been issued and as soon as it will ship out we will notify you with the tracking details.
Easy to use website
10 juli 2022
Review zonder uitnodiging
Easy Templates and Great Prices
Ordering was very simple with easy design templates. Pricing was transparent and competitive. I will have no problem with recommending Bannerbuzz to anyone that needs these signs.
1 juli 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.