After leaving an Applegreen charger that was telling me it would take 4+ hours to charge my car with a support number that led to a full mailbox, the customer service lady for Be.ev was a lifesaver. T... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Toon meer
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Download the APP after a google search, search returned download app for 50% off your first 2 charges. Registered said app but only given 15% off the first charge. Filled in a feedback form to be... Toon meer
Bedrijf heeft geantwoord
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Contactgegevens
Verenigd Koninkrijk
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,0
Goed
231 reviews
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Heeft 79% van zijn negatieve reviews beantwoord
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Was told by staff the charger would be…
Was told by staff the charger would be 39p and got charged 69p and they did nothing but tell me Portsmouth council charger are excluded
17 september 2026
Antwoord van Be.EV
Hi Mark, we appreciate you bringing this pricing discrepancy to our attention. We understand your frustration regarding the charge for the charger. We are reviewing our communication to ensure clarity on pricing, especially concerning council chargers.
"Thank you for offering the…
"Thank you for offering the €13.99/month subscription option—the €0.39/kWh rate has significantly reduced my EV charging costs. Your app is incredibly user-friendly and makes finding charging points quick and effortless while I’m out visiting clients
17 september 2026
Antwoord van Be.EV
Hi Andy, we're so glad our new subscription option and app are helping you save on EV charging and making it easy to find points while visiting clients! We appreciate your positive feedback💚
Great Kent power chargers
Great Kent power chargers, and a fantastic price with the monthly subscription, don’t think it can be bettered, then I got a discount on the discount.
👍
21 september 2026
Antwoord van Be.EV
Hi Barry, we're so glad you're enjoying our chargers and the fantastic subscription price! We appreciate your positive feedback💚
Antwoord van Be.EV
We're so happy you've had an easygoing and excellent charging experience Mohammed! Thank you for leaving a positive review 💚
It advertises upto 150 kWh but in…
It advertises upto 150 kWh but in reality your lucky if it gets to 40 kWh
I would use it more if the charge rate was faster
Also when I first joined the option I had was 4.99 or 9.99
And is still advertised as such
I paid the 4.99 to test it out and then decided to pay the 9.99 to get the cheaper rate only to be charged 13.99 a week later
17 september 2026
Antwoord van Be.EV
Hi, we understand it's always frustrating when you don't get the charging speeds you want. There's many contributing factors that affect the speed of your charge session including: the vehicle charging limits, your current charge percentage as a few examples. If you want to drop us an email at Feedback@be-ev.co.uk with the details of your charging session we can certainly have a look at the specific reasons that affected your charging experience. We look forward to hearing from you 💚
Service is fast
17 september 2026
Antwoord van Be.EV
We're so pleased you're benefitting from our fast service William! Thank you for taking the time to leave a review, and we hope to see you charging with us again soon 💚
Always fast and reliable
Always fast and reliable just wish there was more sites in Liverpool
17 september 2026
Antwoord van Be.EV
Hi Leanne, thanks for leaving us such a fantastic review! We're so happy you find our service fast and reliable.
We appreciate your feedback regarding more sites in Liverpool. We are always looking for ways to expand our reach and your comments will be passed along to our networking team.
Hope to see you charging with us again soon!💚
It was always ready for us to use
17 september 2026
Antwoord van Be.EV
Hi, thanks for taking the time to leave us a review! We are so pleased to hear that our service was consistently available for your charging needs. We truly appreciate your positive feedback and hope to see you charging with us again soon!💚
Small problem with the chargers but…
Small problem with the chargers but went reasonably well
17 september 2026
Antwoord van Be.EV
Hi Cyril, thanks for taking the time to leave us a positive review! We're glad to hear that you had a good experience charging with us!
We're sorry to hear that there was a small problem with the chargers at first, but glad to hear that the problem was hopefully resolved quickly.
If you have any issues in the future, please get in contact at feedback@be-ev.co.uk and one of our team will be in touch to help with any queries that you have.
See you at one of our bays soon! 💚
Best price around
17 september 2026
Antwoord van Be.EV
Thanks for leaving us a positive review Sam! It's great to hear that you have had really positive experiences charging with us. We appreciate your kind words and hope to see you at one of our hubs soon 💚
Perfect servicr
Any time you have a question its answered perfect and they do a follow up.
17 september 2026
Antwoord van Be.EV
Thanks for leaving us a great review Sharon! We're really glad to hear our team is providing excellent support and follow-up. We appreciate your kind words and hope to see you at one of our charging hubs soon 💚
Very good service and will recommend a…
Very good service and will recommend a friend to use the service.
21 september 2026
Antwoord van Be.EV
Hey Chris, we're so glad you had a positive experience with our service and appreciate you recommending us! Thanks for taking the time to leave us such a fantastic review 💚
Best charging ever
Always a dependable fair priced product that delivers with ease and so darn fast. I wish all the EV suppliers were as good
18 september 2026
Antwoord van Be.EV
Hi, thanks for taking the time to leave us such an amazing review! We're really happy to hear that you find charging with us easy and affordable. We'll see you at one of our charging hubs again soon! 💚
Antwoord van Be.EV
Hi, thanks for taking the time to leave us a review! Great to hear that you enjoyed your experience with us. We hope to see you at one of our sites soon! 💚
Loyal customer for a year
Loyal customer for a year. Had a subscription issue which was handled very poorly. As a result I have lost confidence in this company. Had to find alternative charging as they do not deserve my business.
17 september 2026
Antwoord van Be.EV
Hi Rob,
Thanks for taking the time to leave us a review, we apologise that your experience with us wasn't a positive one.
We're reached out through email to further investigate the issues that you faced and it would be greatly appreciated if you could provide us some more detail so we are able to take action if necessary.
We look forward to hearing from you,
Team Be.EV
Need more charging point…
It’s good when a space is available hence, I only go at night … it would be great if there is more than 1 charging point
17 september 2026
Antwoord van Be.EV
Hi Tes, thanks for your great feedback. We're glad to hear you're finding the chargers useful when you can access them.
We appreciate that availability can be challenging at busier locations, and we understand why you'd like to see more charging points installed. Expanding capacity at existing sites and adding new locations is something we're continually looking at as demand for EV charging grows.
If you could send some further information over to feedback@be-ev.co.uk, we'll be sure to share your feedback with the team. Thanks again for taking the time to let us know. ⚡️
Antwoord van Be.EV
Hi Alexander, we are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Always quick and easy and reliable
17 september 2026
Antwoord van Be.EV
We are delighted to hear that you consistently find our service quick, easy, and reliable. Your positive feedback means a great deal to us.
Best in the town!
15 september 2026
Antwoord van Be.EV
We are so happy to hear you enjoyed your experience with us and appreciate your kind words!
Antwoord van Be.EV
Hi, we're sorry to hear you've had such a frustrating experience. That's certainly not the standard we aim to provide.
If you're experiencing issues across multiple sites, we'd really like to understand more so we can investigate. If you can send us the locations you've visited, we'll share them with our network team and review any reported faults or recurring issues. You can get in contact through feedback@be-ev.co.uk and one of team will be on hand to help.
We're continually investing in improving reliability across the network, and customer feedback like yours helps us identify where we need to focus our efforts. Thanks for taking the time to let us know, and we hope we can restore your confidence in charging with us. ⚡️
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