After leaving an Applegreen charger that was telling me it would take 4+ hours to charge my car with a support number that led to a full mailbox, the customer service lady for Be.ev was a lifesaver. T... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I regularly charge within Romiley at the BeEV station due to the home charger taking a long time. Plus I have a 21 plate Nissan. BeEV still do the CHAdeMO chargers which can be rare to find especiall... Toon meer
Bedrijf heeft geantwoord
Download the APP after a google search, search returned download app for 50% off your first 2 charges. Registered said app but only given 15% off the first charge. Filled in a feedback form to be... Toon meer
Bedrijf heeft geantwoord
Great charging experience with be.EV. The app is very easy to use, clear and concise, with an excellent UI and overall user experience. Finding a charger, starting a charge and keeping track of ev... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're on a mission to help every driver love every electric journey. Be.EV is the UK's second highest-rated rapid and ultra-rapid medium charging network, as voted for by Zapmap drivers themselves, with more than 2,500 charging bays across the country and plenty more on the way. We build ultra-rapid charging hubs in places that make sense. Where you live. Where you shop. Where you stop for a coffee. We believe charging should fit naturally into everyday life, not take you out of it. Everything starts with listening to drivers. They told us they wanted reliable chargers, clean and spacious bays, fair pricing, an app that works, and a team that genuinely listens. So that's exactly what we're building. Every piece of feedback helps shape what we do next. We're proud to deliver 99% network reliability, but our focus goes beyond charging bays. We're here to create an effortless charging experience; making public charging simple, convenient and dependable whenever and wherever drivers need it. Founded in 2019, we're proud to be majority owned by Octopus Energy Generation, one of Europe's largest renewable energy investors. As more drivers make the switch to electric, we're building a network designed around people, powered by renewable energy and shaped by the customers who use it every day.
Contactgegevens
Verenigd Koninkrijk
- 0800 917 3208
- support@be-ev.co.uk
- be-ev.co.uk
4,0
Goed
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 79% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Przystępność cenowa jest dobra.Ale ja…
Przystępność cenowa jest dobra.Ale ja mieszkam w specyficznym miejscu na Isle of wight i dostępność ładowarek jest naprawdę niewystarczająca .Niektóre wariują. NA PRZYKŁAD W SHANKLIN WOGÓLE NIE CHCĄ ŁADOWAĆ MOJEGO POJAZDU .
15 september 2026
Antwoord van Be.EV
Cześć Jacek,
Bardzo dziękujemy za poświęcenie czasu na zostawienie opinii, naprawdę to doceniamy 😊
Cieszymy się, że podoba Ci się przystępność cenowa naszego ładowania. Jednocześnie przykro nam słyszeć, że liczba ładowarek Be.EV w Twojej okolicy jest niewystarczająca.
Nieustannie rozwijamy naszą sieć i regularnie uruchamiamy nowe lokalizacje, więc zachęcamy do śledzenia naszych mediów społecznościowych (Instagram: @be.ev.charging oraz LinkedIn: Be.EV) 📲
Przekazaliśmy również Twoje zgłoszenie dotyczące ładowarek na parkingu Orchardleigh Road w Shanklin i pracujemy nad rozwiązaniem wszelkich problemów.
Jeszcze raz dziękujemy za opinię i życzymy udanego ładowania! ⚡
Antwoord van Be.EV
Thanks for the positive review Nick💚
Some good others terrible.
Some good others terrible.
App doesn't always work. Some chargers not working.
Sometimes very frustrating. I feel l can't rely that I would get a charge when needed.
15 september 2026
Antwoord van Be.EV
Hi Graham, thank you for taking the time to write us a review, we genuinely appreciate it. We apologise for any inconsistencies with your charging experiences and are always working on improving to ensure we give all of our customers easy and seamless charging. Keep an eye on your emails for a little gift from us 💚Happy charging ⚡
Antwoord van Be.EV
Hi Chris, we're so happy your loving our prices and find charging with us easy! Thank you for the positive review 💚
Fast charging at a great price
15 september 2026
Antwoord van Be.EV
Thank you Simon for the positive review, we're glad you find us speedy and affordable 💚
Fast charge price
15 september 2026
Antwoord van Be.EV
Thank you for the great review Andy💚 Happy charging ⚡
Antwoord van Be.EV
Two of the most important things in EV charging, reliable and fast⚡Thank you for your positive review Allen, we are pleased we meet these expectations! Happy charging 💚
Great simple service
I find charging with Be.EV easy. The app is simple to use and the majority of times I can charge without issue and when there has been a problem their customer service has been excellent.
15 september 2026
Antwoord van Be.EV
Thank you for taking the time to leave a review Ed! We're so pleased you love the Be.EV App as much as we do💚 And we're happy you appreciate our customer service, everyone in the team is always happy and willing to help 24/7 on 0800 917 3208😊Happy charging ⚡
Be ev is great and helps keep the price…
Be ev is great and helps keep the price of charging down when your traveling Around
15 september 2026
Antwoord van Be.EV
Thank you Mark! We do pride ourselves on keeping charging effortless and affordable 💚 Happy charging ⚡
Antwoord van Be.EV
Thanks for the positive review Saif 💚 Happy charging ⚡
Good experience when needing to use and…
Good experience when needing to use and contact
15 september 2026
Antwoord van Be.EV
Thank you for the positive feedback, we really appreciate it and are glad you are loving charging with us💚
What I dislike about charging at Asda…
What I dislike about charging at Asda Hulme is it is a hit and miss with the ports. One day they are okay and the next they don’t work at all. The fee before charge is £25 and if the ports fails 4 times that’s money that you cannot afford sometimes as it does not get reversed back straight away if at all. This is an ongoing issue and maybe this should be looked into further as to whether these ports at Asda Hulme are worth keeping.
Other than that when they do work they are no issues and charging is simple and easy
15 september 2026
Antwoord van Be.EV
Thankyou for your feedback Angela, we really appreciate hearing from our customers 💚 We're happy you find the charging easy and simple when the chargers are working, but appreciate you bringing this issue with the Hulme Retail Park chargers to us. We are aware of the current problems with this site and are working hard to resolve them as soon as possible. Also regarding the £25 holding fee taken prior to charging, we understand this can be inconvenient when charges fail and banks vary in response times to get that money sent back to you. If this happens to you again, please call our support line (0800 917 3208) as they are available 24/7 to help with on-site charging problems and can issue an immediate release of the holding charge. Hope this helps, and happy charging ⚡
Antwoord van Be.EV
Hi Ryan! We're so glad your loving our charging and find us fast and efficient 💚 Happy charging!
If your moving forward its the only way…
If your moving forward its the only way to go, subscription required but yes its probably the most cost effective so considering the alternatives this is the future for businesses.
15 september 2026
Antwoord van Be.EV
Hi Craig, we really appreciate you taking the time to leave a positive review💚. We're pleased to hear you've found the subscription to be one of the most cost-effective options available, especially for businesses. We also see Be.EV as the future of EV charging⚡
It’s great it’s very accessible around…
It’s great it’s very accessible around Manchester the traffic is good, my negative experience is with the price hike in the subscription fee due to this I had to cancel my subscription. Other than that it’s all good.
15 september 2026
Antwoord van Be.EV
Thank you Steve for taking the time to give us a positive review, we appreciate all of our customer feedback. We're happy to find our charging network is accessible across Manchester and that you've had a positive experience overall. However, we are sorry to hear that you've cancelled your subscription😔 but... we do have some good promotions and subscription passes in the pipeline! Don't forget to link your Tesco Clubcard to your Be.EV App to start collecting points when you charge ⚡
Antwoord van Be.EV
We're so glad your loving our subscription charging passes! Thankyou for the positive review💚 And happy charging!
Antwoord van Be.EV
Hi Ian, thankyou for the positive review 😊 We're pleased you love our charging and prices ⚡
Antwoord van Be.EV
We're glad our charging is always fast and convenient for you Stephen⚡ We appreciate you leaving a positive review! Happy charging 💚
Antwoord van Be.EV
Thankyou for the positive review Bridget😊We love that you love the app and your charging experience with us has always been positive! Happy charging💚
Easy to find a charger in my area
Easy to find a charger in my area. The app sometimes "sticks" and says the session time is into the 100s of hours but it charges for the correct time. The subscription is well worth having as I cant charge at home.
14 september 2026
Antwoord van Be.EV
Hi Graeme, thankyou for taking the time to leave us a positive review. We're so glad you're able to find chargers in your area easily and are benefiting from our subscription charging passes, especially as a driver without home charging. We prioritise making our charging experiences as seamless and accessible as possible. We appreciate you flagging the issue with the app in regards to the session time error, we will forward this onto our team. Happy charging ⚡
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