Benham & Reeves Reviews 

640
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Professional and responsive. Obtained a good market price for us, and thereafter managed the property / tenants to a high standard. Most importantly my last tenant decided to move on, and B&R ha... Toon meer

Beoordeeld met 5 van de 5 sterren

We can’t recommend Benham & Reeves highly enough. They are, quite simply, the best agency we have ever dealt with. From our very first conversation, the team showed a level of professionalism and... Toon meer

Beoordeeld met 5 van de 5 sterren

I am the owner of a flat in SE London and have been using Amelia Wright to secure my tenants for the past several years. I have found her, and the whole team in Benham & Reeves to be responsive when... Toon meer

Beoordeeld met 4 van de 5 sterren

The staff are professional and helpful and provide timely updates and useful info. My only negative point is that quotes for works are sometimes on the high side, but that is just my personal opinion/... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Condominium verhuurbedrijf
  4. Eigendomsbeheerder
  5. Vastgoed verhuurbedrijf
  6. Vastgoedadviseur
  7. Vastgoedinvesteerder

Geschreven door het bedrijf

London lettings and sales agent Benham and Reeves (est.1958), with specialism in corporate lettings and the buying and selling of residential property in London to private homeowners and rental investors. Additional services include furnishing solutions, property management and a tax return service for overseas landlords.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

640 reviews

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4 sterren
3 sterren
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1 ster

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4,7

Alle reviews

(640)

139 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Shaun and Edelyn have both been…

Shaun and Edelyn have both been fantastic. I had a great experience and would definitely recommend Benham & Reeves.

16 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Yi, thanks very much for sharing a five star rating here and for your positive feedback which Shaun and Edelyn n our Woolwich lettings team are thrilled to see shared here.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Dinesh was excellent during the whole…

Dinesh was excellent during the whole purchasing process

12 december 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Gytautas, thanks for sharing a five star rating here which Dinesh in our sales team is very pleased to see. We're glad you've found the service excellent too.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Lily is exceptional

Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.

Doruk Ozturk

9 december 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 3 van de 5 sterren

The service was good until it came to…

The service was good until it came to the point of payment of my rental amount. I informed the office that I have permission from HMRC not to debit my rental 20% tax as a foreign citizen, because I am doing my self assessment for a long time , and no other agency removed my taxes from my rental amount. I was surprised to receive the funds less 20% taxes. I was told to contact HMRC myself and give them your agency reference number to claim my money back. I believe I should have been told what to do before payment was made, and I should have been given the agency reference in advance, not afterwards. I classify it as non care attitude, to be honest.

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Mrs Olaye
HMRC’s Non-Resident Landlord Scheme says we must deduct tax unless they give us permission not to. This was explained in your offer letter.
We told you how to contact HMRC so they could confirm your approval and as soon as we got it, we refunded the monies to you straight away. We are sorry for any inconvenience this caused.
-Emily, B&R

Beoordeeld met 5 van de 5 sterren

Great service and quick responses

5 december 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Purchase of property

Completed a purchase with B&R with the help of Nick Grossi. He kept us informed from the beginning, providing any information very promptly and keeping a close track of the process. Always available and very reliable agent. Many thanks to Nick.

1 december 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Sandy, thanks very much for sharing a five star rating and your lovely feedback here. Nick is glad to hear he helped make the property buying process less stressful for you. It has been a pleasure to assist you.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Best agents in the UK

Di and his team are the only estate agents in the UK that function to a proper standard. That says it all.

1 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Zeev,
Di appreciates your kind acknowledgement of his professional lettings support. Thank you for your continued custom, and for sharing a five star rating here. We appreciate it.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

amazing service

amazing service

27 november 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Jaberi, thanks for sharing this lovely feedback here, we are glad to hear you've had an amazing service experience with Benham and Reeves. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Benham had been super helpful with our…

Benham had been super helpful with our move to an apartment in Beaufort Square. Rahim had been amazing in answering many questions patiently and helped us far more than any other would agent would do.

We had to do most things virtually but Rahim going the extra step made the whole process wonderful.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Sathiya, thank you for taking the time to share such lovely feedback here, your comments are really appreciated particularly by Rahim in our Colindale lettings team. We are delighted you are having a good service experience renting with us.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Always willing to help!

Always willing to help!

20 november 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Elena, thanks for your kind feedback shared here and for your custom with Benham and Reeves.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Iveta was incredibly helpful

Iveta was incredibly helpful. I highly recommend her!

Regards,
Max

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Max, thanks for sharing a five star rating here for the service provided by Iveta in our Hammersmith lettings team. We are glad you've found her expertise helpful. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 1 van de 5 sterren

I am a tenant of a property provided…

I am a tenant of a property provided through this agency.
Unfortunate circumstances has caused me to be behind on rent.
Without any form of legal notice, my key fob to access the property was rescinded.
This is completely illegal as it’s obstructing access the the property in which I have a tenancy agreement for.
Please avoid this branch at all costs as they are using immoral and illegal tactics instead of following normal court procedures.

I am now taking legal action against them and the judge will definitely be able to see through the dirty tactics used.

20 november 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Savanah
We can see that a member of our team is already in contact with you and will continue to address this privately. We cannot discuss specific tenancy access issues on a public platform.
- Emily, B&R (social team)

Beoordeeld met 1 van de 5 sterren

Unfortunately not great being they…

Unfortunately not great being they don’t really care - only money orientates - cheap way of behaving but they will ask for a ‘positive’ reviews. Which makes it worse ! Shame but true. Best of luck Kensington office.

29 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

We have no record of this name on our system (we checked applicants, tenants, landlords, buyers and sellers - nothing).
Our Kensington team are not familiar with this name.
Our complaints team have not heard from this person.
This will be reported to the Trustpilot team for further investigation and this person will be required to provide evidence of dealings with our business.
We take reviews seriously, it's why we are on Trustpilot!

Beoordeeld met 5 van de 5 sterren

Brilliant letting team

Very experienced letting team and very helpful. Shaun is very knowledgeable and has excellent communication skills. The whole letting team are brilliant on managing our apartment letting

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Mohamed, thanks very much for your positive feedback shared here for Shaun and our Woolwich lettings and property management team. We are glad to hear you feel well supported as a landlord of Benham and Reeves. Thanks for your continued custom.
- Emily, B&R

Beoordeeld met 5 van de 5 sterren

very good experience with letting process

from Berin Naz Burdu

We had pleasure of working with B&R for more than 2 years, and from the very first conversation, we knew we were in great hands.

Special thanks to Sarah Edwards. Sarah guided us through every stage of the letting process with professionalism and warmth, ensuring everything went smoothly and solving time to time misunderstandings on time. We always felt supported and well-informed, which made what can often be a stressful experience feel effortless.
Special thanks to Abbas who has provided support us with processing accounts and funds, always quick to respond to our emails and on behalf of us. Abbas and the team were friendly, always approachable, and genuinely cared about making the all process as easy and enjoyable as possible for us.

Nothing ever felt like too much trouble — every email was answered promptly, every phone call/message was returned, and every question (no matter how small!) was met with patience and understanding. It’s so refreshing to deal with people who not only know their business inside and out but who also clearly take pride in doing it with honesty and kindness.

We’re incredibly grateful for their hard work, care, and attention to detail.

15 september 2025
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Antwoord van Benham & Reeves

Hi Berin, we are thrilled to hear you are so satisfied with the service provided by Sarah and Abbas in our lettings and property management teams. Its particularly kind of you to mention the kindness you experience, this is greatly appreciated. Thank you for your continued custom.
- Ruth, B&R

Beoordeeld met 4 van de 5 sterren

Very professional company

Very professional company.Knows their job well .Dealings with landlords and tenants are very good .They have excellent staff .Abbas , Tanya and Lily are very helpful.Abbas is very prompt and very good in his dealings .

5 november 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Janak, it's lovely to read your feedback shared here. We are really glad to hear you are having such a good service experience from our lettings and property management teams. Thanks for your continued custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Good management experience

I had an administrative issue with utility billing in a rental unit managed by B&R. Mr Abbas Efir was really helpful and responsive with sorting out the issue and dealing with the utility.

3 november 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi MSP, we're glad to hear Abbas was prompt to assist you and was able to resolve everything satisfactorily. Thank you for your custom with Benham and Reeves.
- Rtuh, B&R

Beoordeeld met 5 van de 5 sterren

Our agent Deimante Nacyte was very…

Our agent Deimante Nacyte was very helpful and prompt in arranging payment and managing problems with our tenant.

1 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Thanks for sharing a five star rating here which Deimante in our City lettings team is very pleased to see. We are glad to hear you've been able to benefit from her lettings expertise. Thanks for your continued custom with Benham & Reeves, it's appreciated.
- Emily, B&R

Beoordeeld met 4 van de 5 sterren

Raj is very helpful and thoughtful

Raj is very helpful and thoughtful. He could be the best letting agent that I have seen in London so far.

31 juli 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Jenny, we are thrilled to hear you are having such a great experience as a landlord of Benham and Reeves. Raj in our lettings team really appreciates your kind acknowledgement of his professional care . Thanks for your continued custom.
- Emily, B&R

Beoordeeld met 5 van de 5 sterren

Mr Abbas is very professional.He did a…

Mr Abbas is very professional.He did a great job during our letting process.Good and dedicated follow up.
We are very happy to be working with Benham and Reeves company.Great team very organized and reliable.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Zeynep, we are pleased to hear you are having such a great experience with Benham and Reeves. Abbas appreciates your kind acknowledgement of his professional lettings support. Thank you for your continued custom.
- Emily, B&R

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