Benham & Reeves Reviews 

640
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Professional and responsive. Obtained a good market price for us, and thereafter managed the property / tenants to a high standard. Most importantly my last tenant decided to move on, and B&R ha... Toon meer

Beoordeeld met 5 van de 5 sterren

We can’t recommend Benham & Reeves highly enough. They are, quite simply, the best agency we have ever dealt with. From our very first conversation, the team showed a level of professionalism and... Toon meer

Beoordeeld met 5 van de 5 sterren

I am the owner of a flat in SE London and have been using Amelia Wright to secure my tenants for the past several years. I have found her, and the whole team in Benham & Reeves to be responsive when... Toon meer

Beoordeeld met 4 van de 5 sterren

The staff are professional and helpful and provide timely updates and useful info. My only negative point is that quotes for works are sometimes on the high side, but that is just my personal opinion/... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Makelaardij
  2. ook in
  3. Condominium verhuurbedrijf
  4. Eigendomsbeheerder
  5. Vastgoed verhuurbedrijf
  6. Vastgoedadviseur
  7. Vastgoedinvesteerder

Geschreven door het bedrijf

London lettings and sales agent Benham and Reeves (est.1958), with specialism in corporate lettings and the buying and selling of residential property in London to private homeowners and rental investors. Additional services include furnishing solutions, property management and a tax return service for overseas landlords.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

640 reviews

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4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(640)

139 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great help in sorting out the troubles

Great help in sorting out the troubles. Helpful person who is so kind . Awesome company for the owners

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Melih, we're thrilled to hear you've had such a great service experience and we were able to assist you in sorting everything out. Thanks for your custom with Benham and Reeves.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Great agency

They've been very helpful in every aspect when we moved in. Also they took time to contact us when a billing issue came up and got sorted. The amazing Abbas Efir checked on us. Thank you! Great experience.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Andrea, thanks for sharing such positive feedback for the service you've been having from Abbas in our property management team. We are very pleased to hear you feel well supported as a tenant and appreciate your custom.
- Emily, B&R

Beoordeeld met 5 van de 5 sterren

Appreciation for Abbas Outstanding Service

I am incredibly grateful for the exceptional assistance provided by Abbas Efir at Benham & Reeves in helping me backtrack an overpayment and secure a refund.

Having been with B&R for three years, I was impressed by how proactively Abbas identified the double payment after my contract ended. He promptly contacted the service company and guided me through the entire process, making it seamless and stress-free. His attention to detail and willingness to help truly make him the best agent.

17 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Lawrence, thanks very much for sharing your feedback for the service provided by Abbas in our London property management team. We are glad to hear you've been well supported throughout the renting process. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Outstanding service!

I have my pleasant experience with B&R during the process of letting my property. I am particularly grateful and impressed by the exceptional service provided by Jenny and Wesley Ramsay. Their expert guidance from the initial search to finalizing the agreement was truly instrumental in making everything smooth and efficient. Their dedication and knowledge were evident at every step, and I am incredibly grateful for their unwavering support.

Additionally, I must highlight the significant contribution of Abbas Efir in managing my utilities transfer process. Not only did he provide swift and professional assistance, but he also offered valuable suggestions that simplified the entire process. His proactive approach and attention to detail were greatly appreciated.

It has been a pleasure working with such a dedicated and professional team.

12 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Angela, we appreciate you taking the time to leave a review for the landlords service you are receiving from our lettings and property management teams. We are glad you are benefiting from all the expertise provided, Wesley, Jenny and Abbas are thrilled to know you are a happy landlord. Thank you for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

In over a decade of residing in the…

In over a decade of residing in the country, I have never come across a property manager as capable, efficient, prompt and above all, always warm and courteous as Kayleigh Weston. She was our property Manager at Beaufort Park in London and was a major help during our two-year stay, doing everything in her power to solve any issues we faced in the quickest possible timeframe!

22 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Soham, thank you for taking the time to share such lovely feedback here, your comments are really appreciated particularly by Keyleigh in our property management team. We are delighted you have had such a good renting experience with Benham and Reeves, we wish you well for the future.
- Emily, B&R

Beoordeeld met 4 van de 5 sterren

Super professional

Super professional, honest and helpful

25 augustus 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi FF, thanks very much for your lovely feedback shared here, we are really glad to hear you've found our staff to be professional, honest and helpful. Our Managing Director is particularly glad to see this as these are attributes she strives to achieve across the company. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

I have rented in London for nearly 20…

I have rented in London for nearly 20 years and I have yet to have found a better property agent than Kayleigh Weston. Any problems are sorted within days. It is a pleasure renting from this estate agent because of this incredible agent.

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi CF, thank you for your kind acknowledgement and five star rating shared here. We're very pleased to hear your property management service expectations are being exceeded even after so many years renting with Benham and Reeves. Kayleigh and lettings team are very pleased to see this. Thanks for your continued custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Benham and Reeves for management

We have been with Benham and Reeves for many years and seen a few managers but the current girl Kayleigh Weston has been exceptional. She is very prompt in sorting things and also controls the expense. Would recommend her

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Girija, thanks for sharing a five star rating here and are thrilled to hear you are having such a good service experience with Kayleigh in our property management team. We are glad our expertise is working well for you as a Landlord. Thanks for your continued custom.
- Ruth, B&R

Beoordeeld met 1 van de 5 sterren

Still unresolved after 9 months – unacceptable service

When I first rented through Benham & Reeves, the process was smooth and professional. Unfortunately, everything changed once I moved in.

I have now been without proper heating for over 9 months. Despite countless promises and multiple contractors visiting, nothing has been fixed.

The window issue remains unresolved, even though I was told it would be repaired months ago.

The lift in the building is out of service almost daily, making the flat practically inaccessible for me as I am currently on crutches.

I am paying £2,300 per month, yet the property is not fit for normal living. Instead of taking responsibility, the agency continuously shifts the blame onto others, while I as a tenant bear all the consequences. Compensation has been minimal and does not reflect the reality of living in these conditions.

Benham & Reeves were very helpful when taking my money at the start, but when it comes to actually managing the property and supporting tenants, their service has been extremely disappointing.

30 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Pavel, we're sorry to see your feedback here, we can see that your property manager has been in timely dialogue with you this year but if you would like to make a complaint, please drop an email to complaints@benhams.com and this will be looked into. Thanks.
- Ruth, B&R

Beoordeeld met 4 van de 5 sterren

Good managing agents!

30 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Thanks Christine, we appreciate your ackowledgement for our property management service, thanks for your continued custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Peace of mind _ Benham & Reeves

Professional agency and Excellent customer service, with lovely and trustworthy people. Rahim is now one of my best friends, and Anne and Maz are always kind and helpful whenever you need them. A great experience overall — highly recommended!

27 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Majid, we are grateful for the ackowledgement left here for Rahim and the lettings and property management service provided to you, thank you for sharing a five star rating here, it is appreciated.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

As always, great service.

As always, Benham & Reeves have provided an excellent service. Always a pleasure to work with.

26 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Sylvan, thank you for taking the time to share your feedback here, your comments areappreciated. We are delighted you having a good service experience renting with us.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

Benham and Reeves were extremely…

Benham and Reeves were extremely professional and helped me in finding the right home and in my swift shift .
Rahim my agent was excellent and Anne who helped me throughout with all the paperwork and documents. I am thankful to both.

10 juli 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

H Maria, we're very pleased to hear you are having a good rental service experience from Rahim in our Colindale lettings team and that you feel well supported. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

I have thoroughly enjoyed my experience…

I have thoroughly enjoyed my experience with Benham & Reeves. They are amazing at communicating and always very pleasant. Specifically Di and Joanna who assisted with my tenancy.

18 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Obenewa, we are very pleased to hear you've had a good service experience renting a property with Benham and Reeves, both Di and Joanna are pleased to hear you've felt well supported with the tenancy. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 4 van de 5 sterren

Helpful staff

We have been with B&R for many years now. Special thanks to Penny who has assisted us for many, many years, always quick to respond on behalf of us and also going the extra mile to always be available to answer many queries from us or from other parties. Many thanks to Abbas who has supported us for a few years with liaising accounts and funds, he has been quick to respond to emails and helpful when there were queries about missing account statements. Also thanks to Hasan who has been proactive in chasing up loose ends to enable buy/sell of property.

29 augustus 2025
Review zonder uitnodiging
Logo Benham & Reeves

Antwoord van Benham & Reeves

Hi AT, thank you for the kind appreciation shared here for Abbas whose assistance has been so invaluable to you. We are very pleased to hear you have been so well supported as a landlord and we are glad Hasan has been able to assist you with the flat sale. Thanks for your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

We’ve been renting with Benham & Reeves…

We’ve been renting with Benham & Reeves for the past 3 years and the experience has been incredible. Starting with the ease of communication and timely help with the smallest of issues raised. Special mention to Shaun and Edelyn who have been our agents. They have been looking after us very well and we’d 100% recommend them to everyone

8 september 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Shruti, we are very pleased to hear you are having a good renting experience with us - both Shaun and Edelyn are glad to see acknowledgement of their lettings expertise. We appreciate your custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

I had a very positive experience with…


I had a very positive experience with Benham & Reeves. The service was professional, efficient, and always helpful. Yoshi Tsuji, was excellent throughout Overall, it’s been a smooth and pleasant cooperation, and I’m very satisfied with their service.

⸻

1 augustus 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Jennifer, thank you for sharing a five star rating here, we are pleased to hear you've been having such a great service experience with Yoshi in our lettings team. We are glad things are working well for you and you feel well supported. Thank you for your continued custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

renting an apartment with B&R

we have been renting our apartment in London operated by B&R. I has been a satisfactory service. Appreciate the outstanding service provided by Ivan Hrissimov who is an amazing person.

5 september 2025
Review zonder uitnodiging
Logo Benham & Reeves

Antwoord van Benham & Reeves

Hi Ning, thank you for sharing a five star rating here, we are thrilled to hear you've been having such a great service experience from Ivan in our Highgate lettings team. We are glad things are working well for you as a Landlord and you are benefiting from his expertise. Thank you for your continued custom.
- Ruth, B&R

Beoordeeld met 5 van de 5 sterren

The service and support from Benham & Reeves in finding and rental a flat.

The service and support from Benham & Reeves was first class throughout. Friendly, efficient and practical, with regular and timely communications that ensured everything went smoothly. Iveta Visnyeiova looked after me brilliantly, helping me find a property that exactly suited my needs and overseeing all the administrative process from start to finish. I would highly recommend the firm to anyone who asked.

30 juni 2025
Review zonder uitnodiging
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Antwoord van Benham & Reeves

Hi Patrick, we are very pleased to hear you've a great renting experience with Benham and Reeves. Iveta is glad to see this acknowledgement of her lettings expertise. Thanks for your custom.
- Ruth, B&R

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