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Bentley Designs Outlet Reviews 

239
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very pleased with this purchase from start to finish. Ordering on the website was easy. Communication from the point of sale was excellent and the delivery was arranged promptly. I would definitely re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The aftercare was of great quality and the good will gesture they offered after my disastrous first attempt at purchasing the spare parts for my bed. Highly recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience overall! I saw these chairs on Next website and reverse image searched to find them on sale with you, 'saving' me 50% in costs. Ordered and delivered to Scotland (Sunday) within 5 day... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Extremely happy with the item (Logan Fumed Oak coffee table) incredibly robust and very easy to assemble, most likely outlast me. Delivery guys were great and happy to bring the item up five flights o... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Woonkamermeubilairwinkel

Geschreven door het bedrijf

Bentley Designs is one of the UK and Ireland’s leading suppliers of quality furniture. Enjoy unbeatable savings on premium, end-of-line, ex-display, and returned products at the Bentley Designs Outlet. Experience quality at clearance prices, brought to you by one of the market’s most trusted brands.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

239 reviews

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4,8

Alle reviews

(239)

69 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A very good company

A very good company. My order was placed in May for 3 bar stools and 4 velvet chairs. Good correspondence as I was tied to work and couldn't be in on a Friday, yet the company worked around me. Products arrived. One had a small defect compared to what was I was expecting from the website (likely due to transit) and the company replaced this immediately when I contacted them via email and sent photos. Overall, very good quality products and value for money. Made my new flat look better. Would buy again from this company. Thank you.

8 juli 2025
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Antwoord van Bentley Designs Outlet

Hi Christopher, thanks for your kind words. We're really glad to hear everything worked out and that the team could work around your schedule and resolve the issue quickly.

It's great to know the furniture has helped make your new flat feel more like home. If you need anything else, just drop us a message at info@bentleydesignsoutlet.com.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. I found a nest of tables I liked but needed them delivered within a few days. I emailed them and without hesitation responded and met my request, even reached out to the delivery company and assured me it would be delivered. Arrived on time without any issues. Will definitely look to ordering further furniture with them. Thank you!

3 juli 2025
Review zonder uitnodiging
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Antwoord van Bentley Designs Outlet

Hi Benita, thanks for your kind words. It's great to know the delivery worked out and that the team could step in when you needed support. We’d love to help again when the time comes. You can always reach us at info@bentleydesignsoutlet.com.

Beoordeeld met 5 van de 5 sterren

Replacement bed knobs

Really please that I was able to get replacements for broken bed knobs, great service, delivered promptly at a reasonable price

20 mei 2025
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Antwoord van Bentley Designs Outlet

Hi David,

Thank you for your review. We're pleased that we could help and that the replacement bed knobs arrived promptly.

If you need anything else in the future, we’re always happy to help.
Warm regards,
Bentley Designs Outlet, info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thank you, highly recommended.

4 mei 2025
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Antwoord van Bentley Designs Outlet

Hi,

Thanks for your review. We're glad to hear you were happy with the service, and we appreciate the recommendation.

Best wishes,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

A wonderful company with excellent…

A wonderful company with excellent products and a super delivery team. We would recommend them every time.

24 januari 2025
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Antwoord van Bentley Designs Outlet

Hi Fiona,

Thank you for such a lovely review. We're so glad to hear you were happy with both the products and the delivery experience. It means a lot to have your recommendation and support.

Warm regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Linda,

We really appreciate you taking the time to leave a review. It's great to hear you were pleased with both the product and the delivery.

Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Fantastic quality products

Fantastic quality products. I bought 6 really stunning bottle green velvet dining chairs. Everyone has complimented on how beautiful they are. When two of my chairs arrived with really minute damage - tiny tear underneath the seat and some loose threading in another - Bentley Design Outlet immediately showed excellent customer service and arranged the collection of the damaged ones and the delivery of replacement ones at no charge. So impressed with such a high level of customer service. I would highly recommend their high end products. Thank you Bentley Designs.

14 mei 2025
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Antwoord van Bentley Designs Outlet

Hi Jerin,

Thank you for your lovely review. We're so pleased to hear you're happy with your dining chairs and that our team could help quickly when an issue came up. We always aim to make things right, and it's great to know that made a difference to your experience.

We really appreciate the recommendation and hope you enjoy your chairs for years to come.
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Exceptional Quality and Service

Really pleased with my purchase which was beautifully finished and built to last. I was also impressed with their customer service team who were responsive from purchase to delivery. A seamless experience. I would highly recommend.

14 mei 2025
Review zonder uitnodiging
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Antwoord van Bentley Designs Outlet

Hi Karim,

Thank you for such a thoughtful and generous review. We're delighted to hear your kind words about both the craftsmanship of our furniture and the service you received. It means a great deal to us to know our efforts are recognised and appreciated.

We hope you enjoy your pieces for many years to come and look forward to welcoming you back in the future.
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Prompt efficient delivery …

I ordered a console table and it is absolutely gorgeous. Beautiful finish and quality.
Have a lot of their furniture and it's all lovely

7 mei 2025
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Antwoord van Bentley Designs Outlet

Hi Bernadette,

Thanks so much for your kind words. We're really pleased to hear you love the console table and that it arrived promptly. It means a lot to know you're a loyal customer and have been happy with our furniture over time.

We truly appreciate your continued support,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Replacement sprung slats

Purchased replacement wooden sprung slats for a metal bed base. Ideal and much cheaper than replacing the bed!

26 mei 2024
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Antwoord van Bentley Designs Outlet

Hi Wendy,

Thanks for your review. We're so pleased the replacement slats were just what you needed. It's always satisfying when you find an easy fix. We're here if you need anything else in the future.

Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 4 van de 5 sterren

Delighted with our furniture but the…

Delighted with our furniture but the delivery company Fudeco were awful

7 mei 2025
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Jenny,

Thank you for your review. We're really sorry to hear about your experience with our delivery partner and will make sure to pass your feedback on so it can be addressed.

That said, we’re delighted you’re so pleased with your furniture. We take great pride in the quality of our products and it’s always lovely to hear when they meet expectations.

Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 4 van de 5 sterren

Very good but lighter colour than picture

Very good but lighter colour than picture

30 april 2025
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Roy,

Thanks for your review and for your honest feedback — it’s really helpful as we are always seeking to improve.

Take care,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Excellent service from Bentley warehouse

Excellent service from Bentley warehouse

1 november 2024
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Shell,

Thanks for your review. We're really pleased to hear you were happy with the service from our team.

Warm regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Bedhead

Metal frame delivered and pleased with design.

6 mei 2025
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi there,

Thanks for your review. We're glad to hear you're pleased with the design of your headboard. We hope it looks great in your space.

All the best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Excellent quality

Excellent customer services, very polite and understanding in my haste & confusion. Excellent quality products, the headboard has made a world of difference for my sons room & couldn't be happier with it. Top marks for a fantastic company, will buy from them again & would highly recommend.

29 april 2025
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Antwoord van Bentley Designs Outlet

Hi Clare,

Thank you for such a thoughtful review. We're so pleased to hear everything went smoothly and that the headboard has made such a difference in your son's room — that’s exactly the kind of feedback that means a lot to us as a family-run business.

We really appreciate the recommendation and look forward to welcoming you back again in the future.
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Prompt speedy and efficient service

Prompt speedy and efficient service. Georgina was excellent very helpful and friendly. Would definitely recommend.

29 april 2025
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Nicki,

Thank you for your kind feedback. It’s great to hear you had a positive experience, and we’ll make sure Georgina sees your comments — she'll really appreciate it.

All the best,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

Superb quality, excellent price & efficient service.

I am delighted with the price and quality of the furniture I ordered & the prompt, efficient delivery service I received.

29 april 2025
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Kathryn,

Thank you for taking the time to leave a review. We're so pleased you’re happy with the quality and price of your furniture, and that the delivery went smoothly too.

We really appreciate your feedback and hope to see you again in the future.
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi Jayne,

Thanks for your review. We're really glad to hear you're happy with the quality and finish — always lovely to know our pieces are appreciated.

Kind regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren

I bought an outlet offer

I bought an outlet offer. I have four other Bentley beds and the quality is amazing. Unfortunately as a ex display model it wasn’t quite as expected and a full refund was provided. Fantastic service.

12 december 2024
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Antwoord van Bentley Designs Outlet

Hi Elizabeth,

Thank you for taking the time to leave a review, and we're really sorry to hear about the experience you've had with your bedstead.

We’ve looked into your order and can see that the product you purchased — the Isabelle Antique Nickel Bedstead — was from our Outlet clearance section and listed as a Grade A3 item. These pieces are heavily discounted and come with clear descriptions and images of any cosmetic wear or damage. Grade A3 items are defined as having major cosmetic wear, may have been ex-display or returned after use, but they should still be fully functional and fit for purpose. We're very sorry that this wasn’t the case for you.

As a family-run business, we care deeply about each of our customers and always want to ensure that the service and products we offer meet expectations.

We’d really like the chance to put this right. If you’re happy to reach out to us at info@bentleydesignsoutlet.com, or let us know a convenient time for a phone call, we’d be more than happy to discuss things further and see how we can resolve this matter to your satisfaction.

Thank you again for your feedback — it’s only through hearing from customers like you that we can continue to improve.

Warm regards,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

Beoordeeld met 5 van de 5 sterren
Logo Bentley Designs Outlet

Antwoord van Bentley Designs Outlet

Hi,

Thanks for your review — great to hear the ordering process was straightforward and that you’re happy with the quality of your product.

Best wishes,
The Bentley Designs Outlet Team
info@bentleydesignsoutlet.com

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