Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Toon meer
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Lees wat reviewers zeggen
Do not buy from them. I received my order yesterday on 8/19/26. I opened my package this morning, and 1/4 of the cleanser spilled out. I contacted them and sent them pictures 4 or 5 times and they con... Toon meer
Bedrijf heeft geantwoord
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Toon meer
Bedrijf heeft geantwoord
I absolutely love your skin care! I have sensitive skin and I’ve been looking for something that will elevate my skin care routine and everything has just been so great. I love the discounts purchasin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Contactgegevens
Verenigd Koninkrijk
- biossance.com
4,3
Uitstekend
7K reviews
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Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Rose Petal Extract
I bought some Rose Petal extract for a girl that did take it so after months of it sitting around, I decided, "Why not try it out myself?" And Wow! I gotta say that stuff is INCREDIBLE!! More guys gotta get on board with this moisturizing deal. The extract was $80! But worth every penny in my opinion.
15 april 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Biossance is very sketchy with returns
Biossance is very sketchy with returns. I was notified through tracking they rec'd my return. 7 days later I had to talk to couple different people & waste my time to get them to admit they rec'd it & process my $85.00 or so. There is no phone no. for them & the csr's dont really know what they are doing. I will never buy from this sheister company again. Not worth my time or money. 👎🏻👎🏻👎🏻👎🏻👎🏻 😠
27 juli 2026
Review zonder uitnodiging
Antwoord van BIOSSANCE
Hi Lisa,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the return of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I’m excited to try but… Lana M
I’m excited to try the products but neither the first time $20 off or the $20 off sign up for texts worked. I was waiting to get the text, waited one day too long, and missed out on a 30% sale you were having. Fix the tech!
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Is always a great experience with…
Is always a great experience with Biossence. I used to purchase through Amazon for so long... years actually. But now I am doing it directly. Is easier and I can get something back! Thank you!
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Helpful chat!
27 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Was offered a code as a first time…
Was offered a code as a first time shopper to receive a discount if I signed up for emails from Biossance. I signed up for the emails but the code did not work! Had to pay FULL price on my order, when it was marketed to receive a discount. Frustrating experience!
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Easy to check out and apply credits
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Signed up for emails and never got my…
Signed up for emails and never got my $20 off coupon. Asked customer service multiple times with no help. Really hoping the products are worth it.
26 juli 2026
Antwoord van BIOSSANCE
Hello Jacqueline,
We are truly sorry to hear about the trouble you've experienced with your coupon and customer service interactions. We are actively looking into this matter to understand what went wrong and prevent it from happening again. We appreciate you sharing your feedback with us.
A message has been sent to your account.
Kind regards,
Liam
Fast shipping and great products!
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Fantastic !
Website was super easy to navigate and offered great quality products that benefit my skin care routine! Grateful for the amazing work that Biossance has done and looking forward to what the future holds for them 💖
26 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Website is easy to navigate and reviews…
Website is easy to navigate and reviews were available for every product.
25 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products!
The site is easy to use and I love the rewards! I’d love to see a “shop all” option in addition to the shop by category, etc.
25 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Eczema eyes
This is my second time ordering from Biossance. I have severe eczema and it was on my eyelids and under my eyes. My dermatologist told me not to use eye cream only ointment, which is awful. You can't wear make up with ointment on your eyes and everything sticks. I found the marine eye cream and it works beautifully with no irritation. I had such a great experience I'm going to try some moisturizer this time as well.
24 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The shopping experience was fine but…
The shopping experience was fine but the trial size kit I purchased at Sephora had very little product in the algea eye cream and it was also hardened. I am using it as I needed it for a trip. I pray this new jar is full.
23 juli 2026
Antwoord van BIOSSANCE
Hello S,
We appreciate you sharing your experience with the trial size kit. We understand your disappointment with the product's condition and quantity. We are always working to ensure product quality.
A message has been sent to your account.
Kind regards,
Liam
A Breeze to Shop Online
It was easy to shop online. I am especially excited because I received a $20.00 promo code for my order.
22 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Benefit of Membership
Benefits of membership are great! They contact you with unique discounts, plus you accumulate points for credit.
22 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
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