Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Toon meer
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Lees wat reviewers zeggen
Do not buy from them. I received my order yesterday on 8/19/26. I opened my package this morning, and 1/4 of the cleanser spilled out. I contacted them and sent them pictures 4 or 5 times and they con... Toon meer
Bedrijf heeft geantwoord
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Toon meer
Bedrijf heeft geantwoord
I absolutely love your skin care! I have sensitive skin and I’ve been looking for something that will elevate my skin care routine and everything has just been so great. I love the discounts purchasin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Contactgegevens
Verenigd Koninkrijk
- biossance.com
4,3
Uitstekend
7K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A bunch of "you've unlocked xxx off all…
A bunch of "you've unlocked xxx off all these other brands" at the end. Don't need it!
22 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Easy to navigate the site
Easy to navigate the site and all of my previous checkout things were saved from last time.
21 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Stated I would receive $20 off of first…
Stated I would receive $20 off of first order if I signed up for emails which I did but did not receive $20 off my first order...
19 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Checkout read quick and easy!
20 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
In-app rewards and offers!
In-app rewards and offers make it worth shopping and downloading the app
20 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I have not received my order yet
I have not received my order yet. I ordered it on 7/9. It is 7/19 today.
Use a faster shipping method!!!
9 juli 2026
Antwoord van BIOSSANCE
Hello Chris,
We sincerely apologize for the delay in receiving your order. We are actively investigating this shipping issue for you.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
It was a very smooth checkout…
It was a very smooth checkout experience! Appreciate all the different ways to pay.
18 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Love these products!
18 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Discounts for app purchase and reduced…
Discounts for app purchase and reduced shipping to Canada
18 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The only problem was trying to use…
The only problem was trying to use Sezzle to pay, Capital One App kept closing while order was processing. Had to use another payment method. I ordered because the product I ordered is unique and has natural ingredients and I’m excited to try it!
18 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
The website was easy to navigate
The website was easy to navigate. However I didn’t see all of my rewards transfer over to the app under my account. Not sure if that was done on purpose.
17 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
The website is very easy to search
The website is very easy to search. I found what I was looking for quickly. Check out was pretty simple, although I had some difficulty trying to set up an account. I decided to check out as a guest, this worked very well
16 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Love the products
Love the products. Would like more products offered in a jar as health status with weak hands
16 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Honey viewed photos of damage and…
Honey viewed photos of damage and promptly requested refund.
16 juli 2026
Review zonder uitnodiging
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I had a bit of an issue using my promo…
I had a bit of an issue using my promo bday gift but I finally figured it out. I did not find the site intuitive.
But when I figured it out, it all went smoothly.
Thx!
16 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I love your product but for so long web…
I love your product but for so long web site was so difficult I gave up todays experience was much better so I could check out as guest. I just go crazy remembering all the passwords but I do want to shop in past I just gave up. Been using your product at least 4 years.
16 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Easy online experience to order my favorites
I went on the site for two items I had previously ordered, which were easily found in "Best Sellers". I also had interest in a rich night cream, which I found and ordered also. The only other feedback I have would be to make the process for reordering more streamlined by having a link in the order confirmation or delivery confirmation email to customers.
14 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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