Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Toon meer
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Lees wat reviewers zeggen
Do not buy from them. I received my order yesterday on 8/19/26. I opened my package this morning, and 1/4 of the cleanser spilled out. I contacted them and sent them pictures 4 or 5 times and they con... Toon meer
Bedrijf heeft geantwoord
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Toon meer
Bedrijf heeft geantwoord
I absolutely love your skin care! I have sensitive skin and I’ve been looking for something that will elevate my skin care routine and everything has just been so great. I love the discounts purchasin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Contactgegevens
Verenigd Koninkrijk
- biossance.com
4,3
Uitstekend
7K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Feeling frustrated! Didn’t receive my package yet!
I’ve ordered on the 5th of July, today is 13th of July and still showing that label was created which is on the 6th of July. After that there is no action, I haven’t received my package yet! Feeling frustrated…
6 juli 2026
Antwoord van BIOSSANCE
Hello Sanjida,
We sincerely apologize for the delay and frustration with your order. We understand your concern about the tracking not updating. We are actively investigating this shipping issue for you.
A message has been sent to your account.
Kind regards,
Liam
User Friendly site
User Friendly site. Love the extra discount I was given to help me complete my order.
13 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Pretty good shopping experience
Pretty good shopping experience. I ordered the kit that was on sale for 190. With tax it came out to be $202.00 even. It was an easy shopping experience, and I liked that I could use my Apple Pay! Thanks so much! Really hope it’s worth it. I never had a skincare routine and I’m 24. But I’m bored at the moment with my life and want to try something new. So hopefully the purchase was worth it! 🙏🏼
12 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to search for products by category…
Easy to search for products by category and well put together website. They provided through product knowledge on all ingredients inside products and how to combine in a morning and nightly regimen.
12 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I think it's bad business to offer a…
I think it's bad business to offer a $20 off coupon that is only good if you spend $75 then price products at $74. Perhaps offering a percentage off would be better practice.
10 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The website offers intuitive…
The website offers intuitive navigation, and each listed item provides comprehensive and informative details.
11 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
You guys have stupendous products that…Been a fan for years
You guys have stupendous products that I’ve grown to swear by. Today I bought the new gel moisturizer. ( it gets very hot and humid so gel is the way to go)I know I’ll probably love it because not once have you disappointed me. Keep up the good work
PS the website is educational and easy to use
10 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great products!
9 juni 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My free gift wasn’t added to my order
My free gift wasn’t added to my order, then I tried your website chat, that offered me to cancel my order, but now says customer service will contact me. All disappointing for what I am paying.
9 juli 2026
Antwoord van BIOSSANCE
Hello Cecilia,
I’m sorry to hear about the frustration caused by this matter.
I’m pleased to be able to resolve this issue for you.
Please provide your order number or contact us via your account, and we’ll be able to resolve this issue straight away.
Kind regards,
Feedback Team
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The website doesn’t recognize tier…
The website doesn’t recognize tier status and provide rewards.
4 juli 2026
Antwoord van BIOSSANCE
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the rewards of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Products for my skin type are easy to…
Products for my skin type are easy to find. I love the fact that Biossance recommends sets and is constantly offering sweet deals. Plan to shop more and replace my current skincare products when they are used up. Also, Biossance eye cream (mini size bought at a major retailer)offers the only eye cream that does not irritate my eyes or make them watery. I’ve tried many brands. I will buy straight from Biossance when I run out.
7 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
My friend recommended Biossance to me
My friend recommended Biossance to me. The site was easy to navigate and I was able to find what I was looking for, as well as see suggested products. I cant wait for my order to arrive.
7 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Since using this product my skin looks…
Since using this product my skin looks brighter and has a healthy glow.
7 juli 2026
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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