Black + Blum Reviews 258

Everything worked out well. Many thanks.

Seven days later and i'm still waiting for my order to be dispatched, it was held back for "security reasons" what ever they might be ???????? The product has been recommended to us hopefully the wait will have been worth while. might buy via Amazon next time .......

Great item quick delivery will use again :-)

great service, quality products, affective interaction and usability in product design make these products a new classic to have for years on end.

Did a survey to receive 20% off an order which I never received
I love the products and have bought several items as presents for family and friends
Disappointed that the discount was not given

Goods were accurately described and seem to work. Delivery on time and well packaged.

I bought the ice tray/bottle which was delivered promptly with no problem. The cap is not water tight, which is not too much of a problem as the bottle is designed such that the cap is above the water level, but it means that water can spill out when you are handling it before putting it in the freezer. A very expensive item for what it does. You are probably paying for the 'artistic' design.

Dealt with complaint regarding non leak proof bottle which was received first, replaced bottles so now have the eau good glass bottle which is good quality and now leak proof. Thanks

Just simple, great stuff! Functional & beautifully quirky, all at the same. Great job guys.

Quick delivery! Delighted with my purchase!

Great product, exactly as advertised, nice to use. Quick delivery. Product fairly priced by comparison with other similar products, good quality.

tout à fait conforme à leur description

Very happy
Easy to find what I was looking for, easy to order, came quickly, very happy with product

The Box Apetite we bought had a design flaw and broke quite quickly at the hinge after we bought it. Black + Blum was able to replace it quickly for free. Unfortunately it broke again recently. I placed an order for a replacement and another item and emailed them at the same time asking if they would give us the lid for free. Initially they said no but after I said I would cancel the order so they could send me a free one they were able to give me a refund. Great service eventually but took an extra 3 emails more than it could have. Excellent products when they don't have a design flaw.

Good design of product*, delivery didn't take too long, good communication.
*the propello fan was also well designed - why, oh why, did you stop producing it??

Great products with beautiful practical design. Excellent packaging and delivery.

I received an email to say my parcel was at my pickup point from Friday at 12.00 so I arrived at 8pm on the Saturday (next day) and they tell me the parcel isn't there. I have just tracked the parcel and it is not where they said it was but at the depot still. Why email saying it is ready to be collected when clearly it isn't. My husband will now not have his father's day present. I am not impressed. This is the first time I have purchased anything from this company.

Excellent products, durable, quick to deliver