Bohemian Mama Reviews 

124
TrustScore 2.5 uit 5

2,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The product they sent is of Very Poor Quality, very ugly, and cheaply made. I had to care for my elderly mom and didn't receive the product until 3 days after the return date, and because I missed it... Toon meer

Beoordeeld met 1 van de 5 sterren

Completely terrible company. Worst customer service. Read google reviews as well before ordering. I order thousands of dollars of baby/ kid things from small shops and have never had a problem until t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered hat - 1st one was perfect but too large. Gave me a store credit then charged extra$40+ for delivery. Next hat was pinkish brown, but perfect size. CS emailing me over 10 emails stating no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

It’s difficult to review my order that was placed on February 21st seeing as I have not received it yet. On March 10th I sent an email inquiring about my order and received an auto response stating I... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel
  2. Activewear winkel
  3. Babykledingwinkel
  4. Babywinkel
  5. Kinderkleding
  6. Kraamkledingwinkel

Geschreven door het bedrijf

I founded Bohemian Mama, a lifestyle brand and retail destination to empower women with a platform to make more sustainable and ethical decisions for themselves and their children without compromising aesthetics. Fully committed to future generations, Bohemian Mama brings a highly curated collection of top independent bohemian brands that are organic whenever possible, sustainable and always ethical. We support you in your journey to create the life you want to live by taking the guesswork out of the process. Find everything you need for yourself, your home and your children in one place. Here you’ll find handmade and female owned brands that are not mass produced. Welcome to the family xx Gina


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,3

Alle reviews

(124)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great quality and just adorable!

Love the quality of the product and the timely delivery is so appreciated. My granddaughter will love it!

13 september 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Thank you so much! I hope she loves everything!

Beoordeeld met 1 van de 5 sterren

I would not recommend this online shop.

I would not recommend this online shop.

Customer service is not good at all.

I am a first time customer and placed an order during the Labor Day sale which they claimed was after a certain time frame. They would not honor it, and then mailed the items anyways and refused to send me a return label so I could return them.

8 september 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer Experience

Had an exceptional experience with BM! The website was easy to navigate and they had unique treasures that are hard to find in normal kids stores! The high quality of my item was wrapped with care and also the super fast shipping was a bonus!! Thank you again! I’m a fan!! Can’t wait to purchase more beautiful goodies for my littles!!

4 september 2021
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Antwoord van Bohemian Mama

We truly appreciate the kind words! Thank you!

Beoordeeld met 1 van de 5 sterren

Outrageous shipping cost and no…

Outrageous shipping cost and no response from customer service email still over a week.

3 september 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Hi Natasha-

We are sorry that we aren't able to ship to Hawaii cheaper. Unfortunately because of the size of the box needed to ship hats and many items to Hawaii we are forced to charge bulk shipping fees as USPS is our only option as a shipping carrier and they have raised their prices drastically since COVID. We also wish it was more affordable for both of us. It looks like we have an email from you on September 9th that was responded to the same day, but please feel free to reach out if you had any other questions I can help with at christie@bohemianmama.com.

Beoordeeld met 5 van de 5 sterren

Beautiful experience

Ordering was easy. Delivery was quick. The baby doll smells so sweet. ❤️

2 september 2021
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Antwoord van Bohemian Mama

Thank you for the kind words! We appreciate your business!

Beoordeeld met 5 van de 5 sterren

Incredible service

I was hesitant to purchase as I had never even heard of this store before, in fact it just popped up on my feed! I was blown away with how quickly it shipped. I live in Canada and I had the dress in my hands approximately 3 days after I purchased it! The quality of the dress surpassed my expectations and I am so excited to order again.

3 augustus 2021
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Antwoord van Bohemian Mama

So glad to hear you love your purchase! Thank you!

Beoordeeld met 5 van de 5 sterren

I bought them again!

Love these baskets so much I bought them twice.

Bohemian Mama got right in my back order and shipped them swiftly

19 juli 2021
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Antwoord van Bohemian Mama

Thank you for your kind review!

Beoordeeld met 1 van de 5 sterren

Terrible service.

Terrible service and return policy, trouble speaking to a person

10 juli 2021
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Antwoord van Bohemian Mama

Hi Kimberly-

We are very sorry that you felt our service was not up to your standards. It looks like we have an email from you on July 7th that was responded to the same day. The item you purchase was marked down for final sale and not able to be returned as stated on the website, but it looks like the customer service rep did offer for you to send it back for store credit as a curiosity and you declined that offer. Please feel free to reach out to me with any other questions at christie@bohemianmama.com.

Beoordeeld met 5 van de 5 sterren

Very happy

I had been eye-ing so many things on Bohemian Mama for months. I finally placed a large order and it came so fast and everything was just beautiful. I look forward to buying more from this site in the future.

9 juli 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

We appreciate your kind words! Thank you!

Beoordeeld met 1 van de 5 sterren

Very disappointed in the quality. Not even usable as marketed!! Then I was charged for return shipping because they don't consider "not usable" damaged.

My first time shopping at Bohemian Mama and definitely the last. I had my eye on the Rattan Onion Basket Duo which are two (one small, one large) rounded baskets to hang on the wall or a hook and store your onions. I had to wait a long time because when I first saw them online, they were sold out. When they came back in stock I purchased 2 sets and waited. Once they arrived I carefully opened the box and gently pulled one out which is when I immediately noticed: these baskets are very delicate and fragile. The loop to hang the basket was barely hanging on by a thread. I thought maybe it was just the one, so I carefully removed all 4 of them. Every single one was woven the same. I could barely handle it without damaging them. I tried to hang it on the hook and so much pressure was put on the loop it was clear they wouldn't last.. and I hadn't even put any onions in it yet. No way these hold heavy onions. Maybe for 5 minutes while they took the photo, but not long term. Very disappointed. When I tried returning them I had to wait 3 days just for them to respond and then I was told they were going to charge me for return shipping because they didn't consider these "damaged". I guess if you sell something that isn't functional it's not "damaged" just how they sell them. Terrible products.

9 juli 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Hi-

We are sorry that the item your purchased was not up to your standards. This item is unable to hold heavy items items and the weight limit for each of the size baskets (3lbs for large and 2 lbs for the small) is listed in the product description. Many people use these for decor. We were more than happy to take the product back for a return as you mentioned, but you are correct that we do not consider the item defective. Please feel free to reach out to me with any other questions you may have at christie@bohemianmama.com.

Beoordeeld met 2 van de 5 sterren

Poor inventory

Poor inventory, overpriced for quality of product

2 juli 2021
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Antwoord van Bohemian Mama

Hi-

We are sorry you feel our inventory is overpriced or that we have poor inventory. The brand sets the prices of the 2 items that you ordered and the demand for the brands you ordered is very high and items often sell our quickly which is usually why people really like both brands since it makes the products more exclusive. As always, you are welcome to return any items you weren't happy with within 30 days of purchase for a refund. If you have any questions please feel free to reach out to us at christie@bohemianmama.com.

Beoordeeld met 1 van de 5 sterren

The WORST customer service I’ve ever…

The WORST customer service I’ve ever worked with. They will take your money and embezzle you out of any more if you try to return and do credit.

Like everyone else says here, you can find the same items elsewhere for the same, if not more affordable, prices.

29 juni 2021
Logo Bohemian Mama

Antwoord van Bohemian Mama

Hi Brittania!

All hats are eligible only for store credit and we do post this multiple times on the website and throughout the ordering process to make sure that it's not missed by our customers. We are sorry that the hat didn't work out for you, but instead of making hats final sale we offer store credit so you can choose anything else if it ends up not working. If you do have any questions please feel free to reach out via email at christie@bohemianmama.com.

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