Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Toon meer
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Lees wat reviewers zeggen
With Bonvila, the quality of the customer service is as good as the quality of the products. In case of any issue, it is quickly resolved by the staff. Happy to shop at Bonvila since the beginning o... Toon meer
Ilk siparisimiz cok güzel olmasına karşın, ikinci siparişimiz hayal kırıklığı oldu. Semizotu o kadar bozulmuştu ki yiyebilmek imkansızdı. Patatesli gözleme bayatlamıştı, yaprak sarmanın kapağı parampa... Toon meer
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super t... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
An online grocery store where you can find all your favourite authentic products!
Contactgegevens
London, Verenigd Koninkrijk
- +447853910492
- Help@bonvila.com
- bonvila.com
4,7
Uitstekend
526 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Products and service!
6 mei 2022
Never again
On my first order, I threw half of the meat and frozen things because they had not been packaged well, which wasted more than 30 pounds of my money.
My second order was another frustration. Their delivery man rang the bell, threw the order bags at the building entrance and ran away without listening to me, telling him I could not come downstairs because of my physical problem. When I had been able to ask my friends to go and take them upstairs was hours later, and again some of the frozen things were melted.
Never again.
14 april 2022
Antwoord van Bonvila
Hi Bulent,
We're so sorry to hear this, disappointed in the driver that came to your area, he's usually helpful, we'll have a word with him.
In regards to the frozen products, we send our items refrigerated and advise customers to consume within 24-48 hours of delivery depending on the product (if the product was previously frozen).
We currently have refrigerated vehicles patrolling London :).
Get in touch with us and we can sort something out for you to make it up to you as this isn't something we condone. Help@bonvila.com
Kind regards,
Fast and tasty
11 april 2022
Wide variety of products and excellent…
Wide variety of products and excellent customer service and communication.
7 april 2022
Good service
3 april 2022
Great service and delivery as always
Great service and delivery as always. Groceries and items are always well packaged and packed and food is fresh. The delivery staff are always polite and respectful. Thank you for bringing home to our home.
2 april 2022
Review zonder uitnodiging
Boza launch
Boza launch has been announced to be live at 9pm but insstead was visible at 11pm. So for 2 hours I kept refreshing the page which was not a nice experience. All with the delivery was good. Thanks.
31 maart 2022
Antwoord van Bonvila
Hey Seda,
This is completely my fault, I thought I had clicked 'Publish' on my phone to make sure the product is live before doing other house chores, I came back later to check if everything was under control to see the Boza was still not active!
I hope you got it in the end and it was as good as you expected :) From Turkey to your door within a couple days!
My friend Bonvila
I am always very happy when my Bonvila delivery arrives. That simple. It brings joy. We're friends. I enjoy the whole thing. Teşekkürler.
30 maart 2022
They brought me Erik so I love them <3
29 maart 2022
Fevkalade alisveris sanal marketi
Fevkalade alisveris sanal marketi, bildigimiz markalar, uygun fiyatlar.
3 maart 2022
Review zonder uitnodiging
Highly recommended
Excellent products. Very high quality. Fast delivery. Packaging is very good
2 maart 2022
All the products were ok except the…
All the products were ok except the packets of rice were torn and as soon as i took them out from the couriers box they spilled everywhere..
The delivery was done by DHL. Maybe packaging was the problem.
9 februari 2022
Antwoord van Bonvila
Hey Natali,
Did you get in touch with our customer service team so they could sort this out for you.
Perhaps they can send an extra pack in your next order or make a special code for you. :)
Let us know, info@bonvila.com help@bonvila.com Instagram: BonvilaUK, Whatsapp line: +447853 910492
good service
9 februari 2022
Great Turkish products and next day…
Great Turkish products and next day delivery service 👌
8 februari 2022
Great service
Great service , a wide range of products and good offers . Can’t fault it !
3 februari 2022
Great range of products and excellent…
Great range of products and excellent service from the website all the way to delivery.
3 februari 2022
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