Bonvila Reviews 526

It's always a pleasure to receive my Bonvila delivery, the packing for chilled foods is extremely impressive and the products are always super fresh!

A brand that is always indispensable for us with its quality. We make sure to shop every month. It is an online market that has won us over with its collaborative and help showing that they value the customer even in the smallest problem.

They have become the only point of our shopping with their wide product selection, fast shipping and trustworthy staff. Thank you so much for everything!

Yufkalari gayet tazeydi, haftasonu kahvaltisinda sigara boregi yapip keyifle yenebilir:)

Bonvila is always my first choice with its wide product catalog, local products, fast and great delivery!

I moved to London last year and Bonvila changed my life! I am not far away from Turkish food anymore. They are super fast, products and brands are really quality and I can find whatever I want. Especially, lahmacun, simit and arpa sehriye are my favorite products. Thanks Bonvila, I can feel like at home!

They are one of the warmest company i have ever met. Beside their profuct quality, I can contact them whenever i want, they are helping me with my every occassion. When i want a new product somehow they find it. Especially the taste of Yucca i really love !

Good variety of foods. Good packaging and service.

Super fast New Years Eve delivery of gorgeous foods and treats - excellent customer service - will order again soon! Thank you, Kirsty

Amazing service and a wonderful range of products. Thankful for Bonvila

Not happy with my last order. All foods were in a large box and some of them were smashed because of the weight. Also there was hair in one of the bakery product so couldn't eat them. Ezine Cheese taste was like its expired but not on the package. Also delivery company left the box to another door without any notice.

I received a substitution which I wouldn’t be buying under normal circumstances. I was shocked because I chose no substitutions when I was placing my order. What I received was £2 cheaper but I was still charged for the other item.
The same thing happened at my last order and when I complained I received a refund. However I had to keep and pay for the substitutions.

Good quality Turkish food, excellent service and timely delivery. Thank you Bonvila!

I have received rotten Biber dolma (green peppers) in my last order which was supposed to be fresh.
This is not the first time I have had this problem and informed their business account about it.
For the first time I had it, the lady was very helpful and send me another parcel the next day w/o any fuss.
But this time, there is no reply yet after 10 days, they wrote that they are sorry about what I am experiencing.
I am Turkish, Bonvila is my favorite online shop because of its wide range of Turkish brands and supplies.
Please do not send vegetables that are not fresh to your customers, it is really inattentive behavior for an online shop.

Great, quick, efficient.

Great service, wine delivered when promised and a few free chocolate bars which was a lovely gesture, will definitely use again when I’ve drank my supply of Yakut

Good company. Have option to choose delivery day. Packaging is good. Not have any problem.