Boostworks Reviews 144

TrustScore 3.5 uit 5

3,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was recognized by my company for some work that I did and awarded a financial reward. I've just logged on to get myself a pizza express voucher so that I can my son and Daughter out for dinner and... Toon meer

Beoordeeld met 5 van de 5 sterren

Issue with card loading which transpired to be a notification issue rather than the card. On raising the problem, it was quickly looked at and they personally reached out to check fully resolved, with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

There's a few idiosyncrasies with how the vouchers and the discounts work that you figure out by trial and error. Right now I have to wait 24 hours before I can buy the voucher and it's already delaye... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Boostworks provides an outstanding service. We use their platform to provide retail discounts and peer to peer recognition for our employees. What really stands out is their quick response time to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Boostworks is a UK leader in people engagement on a mission to help every person in every UK organisation thrive. With over 20 years of experience collaborating with a diverse range of organisations to help them support and reward the people they look after, we get people better than anyone, and combine our personal skills with our technological skills to build the tools that truly lift people up.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

144 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great offers- great team

We work with Boostworks to provide employee benefits to our employees and they do a fantastic job... our employee satisfaction surveys always mention the offers received from the Boostworks platform. Can definitely recommend working with them.

24 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Margaret 👋Thanks so much for sharing this review. We're delighted to hear that your employees are enjoying the discounts available through our service!

Beoordeeld met 5 van de 5 sterren

Boostworks are always a joy to work…

Boostworks are always a joy to work with. We've acquired thousands of customers through well put together campaigns.

20 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Ruaraidh 👋 Thank you for sharing this review. We're so pleased to know you enjoy working with us!

Beoordeeld met 5 van de 5 sterren

My Experience of Boostworks

I have used the Boostworks Platform for many years now and have probably saved myself many hundreds if not thousands of pounds. Throughout this time I have never received anything other than an exceptional service in all respects. The range of discounts is excellent and significantly better than I have found elsewhere. The ordering process is clear, straightforward and always works…which is a rarer phenomenon than you might imagine. I would unhesitatingly recommend Boostworks to anyone looking to make genuine savings on a wide range of products and services.

20 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Michael 👋 Thanks so much for sharing this wonderful review. We're so pleased to hear that you've had such a great experience using our service - this truly means a lot to us! Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Easy to get through to a human on the phone. The customer rep sorted my requests immediately on the phone and then followed up by email the same day to confirm.

19 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Vansh 👋 Thank you so much for sharing your review. We're so pleased to hear you had an excellent experience with our team!

Beoordeeld met 4 van de 5 sterren

Great cashback and competitions

Great cashback and competitions. I would prefer that my lotto numbers are saved and automatically entered into each draw as they used to be though.

20 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Emma 👋 Thanks so much for sharing your review. Your feedback on saving the lotto numbers is really useful - thanks for sharing this. We've captured this feedback and we'll review this as part of our ongoing plans to optimise our service. Thanks!

Beoordeeld met 3 van de 5 sterren

Please can Apple Pay be linked to the…

Please can Apple Pay be linked to the instant vouchers? Would make using boostworks much more convenient and easy to use.

It would also be great if boostworks could display the balance remaining on each voucher.

19 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Greg 👋 Thanks so much for sharing your review! We totally hear your request about Apple Pay... watch this space! 👀 When it comes to checking the balance on vouchers, we've captured this feedback, thank you. In the meantime, instructions to check the balance on your vouchers should be available on your voucher or you can contact the retailer directly by visiting their website. If you'd like to discuss this further with us, please don't hesitate to contact us at help@boostworks.co.uk.

Beoordeeld met 3 van de 5 sterren

The new Morrisons vouchers you can no…

The new Morrisons vouchers you can no longer tell how much left you have to spend, think you should be able to see on every voucher how much you have left, especially considering when buying more they don’t always appear straight away in your App

14 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Pamela 👋 Thank you for sharing your review. It's really valuable to hear this feedback and we appreciate you taking the time to share it. To check the balance on your voucher, you need to do this directly with the retailer. Instructions should be available on your voucher, or you can contact Morrisons directly by calling 0344 381 5042. Hope this helps!

Beoordeeld met 5 van de 5 sterren

I have been using Boostworks for a…

I have been using Boostworks for a couple of months now and finding great discounts on cinema tickets and travel. Always good to check here first to see if a discount can be applied. The savings I am making are great!

18 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Lisa 👋 Thanks so much for sharing your review, we really appreciate you taking the time to do this. It's so brilliant to hear that you're making great savings. We hope our service continues to be valuable to you and you enjoy the many offers available!

Beoordeeld met 3 van de 5 sterren

I’ve used the Boostworks/Faircare…

I’ve used the Boostworks/Faircare scheme for many years and it has always been very good with money saving deals. However I’ve noticed a significant drop off in the cost savings you get on the deals and many of the reloadable cards are now obsolete.

15 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi 👋 Thanks for sharing this feedback with us. We're sorry to hear you've noticed a reduction in the cost savings available through our service - that's really disappointing for us to hear. For almost all reloadable gift cards that were available through our service, we have a digital voucher alternative available that offers the same rate of cashback and instant delivery, so you can make quick savings on your everyday shopping. Plus, we also added over 90 new voucher retailers in the last three months, giving you greater choice over where you save. We'd really appreciate having the opportunity to talk to you about your feedback in a bit more detail, to truly understand where you feel we've missed the mark. If you're up for it, please reach out to us at help@boostworks.co.uk and let's discuss.

Beoordeeld met 4 van de 5 sterren

Great to get cashback.... But

Great to get cashback, but it would be useful to see what the balance on gift cards is - I'm worried that I might delete a card that still has credit.

24 januari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Jim 👋 Thanks so much for sharing your review with us and providing that feedback, we really appreciate it and totally understand your concern. You're able to check the balance for most gift cards and vouchers we offer, but it does depend on the retailer. To do this, simply go to your wallet, tap on the gift card/voucher and then 'Check balance' or 'View instant voucher'. If the retailer supports balance checks, there will be instructions for you to follow. We recommend always checking the balance on gift cards/vouchers before using or deleting them, just in case! Thanks again for sharing this feedback and do get in touch with us at help@boostworks.co.uk if you'd like to discuss this further.

Beoordeeld met 1 van de 5 sterren

Took payment - no voucher yet!

Took payment 72 hrs or so ago - still no voucher!
In 2025, what more technology they need to credit or issue a voucher after the payment is authorised by both banks (merchant and card issuer). All they need to have is an electronic giftcard number to attach to attach the top up/credit amount. Or does a postman need to knock on the door? In my view, it is illegal as well as criminal to hold on to someone's money when this business is already charging a service fee for their tech......If you cannot deliver a service within 24 hrs, do not charge the card, simple!...The whole world issues gift vouchers in seconds, so shameful & deplorable your service standards. First and last time - I won't use/recommend them again.

10 februari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi 👋 We're so sorry that you haven't received your voucher. To help us investigate this and support you, please can you get in touch with us by emailing help@boostworks.co.uk and provide your order number.

Beoordeeld met 1 van de 5 sterren

Misleading advertising and pricing

I was directed to use Rhino Car Hire for my trip to USA using my employee ‘benefits’ portal adminstrated by Boostworks.

The website is misleading and provides inaccurate prices that Rhino are unable to honour. Boostworks claimed I was getting 20% discount which was incorrect as also obtained quotation direct from Rhino Hire and the total price same.

When I was directed to Rhino I clearly input the correct details such as pick up and drop off destination and Rhino website confirmed 'total price' and coverage such as fuel to fuel, excess waiver etc. When proceeding the price practically doubled and then started requesting 'add-ons'.

I provided the URL link for my purchase and they said it was incorrect and not working. I copy and pasted the URL into an alternative internet browser, ensuring I have cleared all cookies and cache, and the link opened with all my information.

Avoid both companies.

21 januari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

[Update 28.01.25] Hi Stuart 👋 We've investigated your issue with Rhino Car Hire now. Unfortunately, there was a technical error with their site which meant that one-way rental requests were defaulting to the original pick-up point. This issue is unrelated to the offer itself but we can understand the frustration this will have caused you. We've been advised that Rhino Car Hire still have your enquiry and are looking into the issue. The offer itself is 'Save up to 20%' which means that the discounts available vary depending on the location and the type of vehicle, but you can get up to 20% off. If you'd like to speak to us about your experience further, please don't hesitate to contact us at help@boostworks.co.uk.

Hi Stuart 👋 Thanks for sharing your review and bringing this to our attention. We always strive to make our offers clear and easy to use, so it's disappointing to hear that you found our website misleading. We're currently investigating this with Rhino Car Hire to understand exactly what happened and why the offer didn't work for you. We'll provide an update here as soon as we know more.

Beoordeeld met 1 van de 5 sterren

Extremely disappointed

I logged into my account to find my cashback had expired. I contacted customer care and was informed that if I don't use my cashback within twelve months then it's void. What a con! I wasn't made aware of this when I purchased vouchers through Boostworks site. I was building up my cashback to withdraw once I'd reached a certain amount. I will never use their platform again.

17 januari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Ed 👋 We're really sorry to hear that your cashback has expired. We'd like to resolve this for you, so a member of the team will be in touch with you directly about this.

Beoordeeld met 1 van de 5 sterren

£1300 on a scam

I bought a £1300 airline gift instant voucher under Boostworks’ promise of a 6.5% cashback with incredibly confusing and jargon rich T&Cs (listed on the AirlineGift website). To redeem I was directed to the airline gift website, which turns out you can only book flights using their platform which are listed as £500 more expensive (for a 2hr flight), not including baggage (with no option to add that option). Reviews of AirlineGift are riddled with stories of appalling customer service and fraudulent activity, why are Boostworks touting this? On a previous occasion on confusing T&Cs Boostworks refused to process a refund and their menu system for this transaction lists a no refund policy also, so I’m pursuing a refund via my credit card company and I’m considering reporting to trading standards and/ or money saving expert. Boostworks really need reconsider their refund policy for transactions made under unclear Ts&Cs

5 januari 2025
Review zonder uitnodiging
Logo Boostworks

Antwoord van Boostworks

Hi Chris 👋 We're so sorry you had a bad experience ordering an Airline Gift instant voucher with us and feel that the associated terms and conditions were unclear.

It's truly important to us that we partner with trusted brands and retailers, and it's clear that this commitment hasn't been reflected in your experience. Please know that we'll be investigating this thoroughly to ensure that we protect our users and uphold our commitment to our users.

We want to resolve this for you, so please get in touch with us at help@boostworks.co.uk quoting CA100125.

Thank you for bringing this to our attention and sorry once again for your negative experience.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer