Scam company. Ordered what I thought were two bras through Facebook advert, a supposed 2 x offer. Was delivered one bra and a pair of pants I never ordered. Complained, only to be told I made a mista... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I only gave 4 stars purely because the wrong colour was sent. However, we managed to resolve the situation with customer services. They sent me a full refund which was very much appreciated. I would... Toon meer
Waited weeks for these Ordered a cat scratching platform but got a piece of cardboard instead! Ordered a strapless bra but it doesn't fit. Also made with weird material that won't stretch. Aft... Toon meer
Bedrijf heeft geantwoord
Offered me a refund after sending shoddy goods, this refund never happened & all I get on Trustpilot & in answer to my e-mails is to send photos or videos, this after accepting my complaint & offering... Toon meer
Bedrijf heeft geantwoord
2,9
Gemiddeld
138 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I spent nearly £30 on whitening toothpaste that doesn’t work
I spent nearly £30 on whitening toothpaste that has no effect on my teeth it’s a complete of money
11 januari 2026
Review zonder uitnodiging
Antwoord van Brittrove
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@brittrove.com , and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
These are fantastic
These are fantastic. Great for carring aroud. Good sturdy construction. I have recently stopped smoking tobacco so the pen has been ideal for me. These took around 3 weeks to arrive so if you've ordered please be patient. I have now purchased another 6 of these on the buy 2 get 1 free offer & intend to give 4 as gifts to friends.
30 november 2025
Review zonder uitnodiging
No refund... no customer service feedback
Purchased a jacket on 22 Sept which was advertised as XXL UK size 24 but does not fit. Requested to return item for refund. Advised not possible because of shipment costs and offered to swop for larger size. Larger size not available and still not able to get refund. Advised they would refund half the price paid and i must sell the jacket for the difference. I declined and requested full refund. No reply to numerous emails. NO refund and still no resolution
8 oktober 2025
Review zonder uitnodiging
Antwoord van Brittrove
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Bought a product 2 weeks ago
Bought a product over 2 weeks ago. Quick delivery they said !
Still nothing ! Will give it 2 more days before I go to trading standards and really make a scene. Disgusting daylight robbery.
9 oktober 2025
Review zonder uitnodiging
Antwoord van Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our customer service team. We are responsible for every product. Please send your details to our customer service email address service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Is really comfortable x could do being…
Is really comfortable x could do being a little bit more supportive, but u did love it
16 oktober 2025
Review zonder uitnodiging
EXCELLENT GREAT DIALOUGE WENT UP AND…
EXCELLENT GREAT DIALOUGE WENT UP AND BEYOND THIER DESIGNATED RILES. VERY HAPPY. ELIZABETH FARRAH-ATKIN
🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻
3 oktober 2025
Review zonder uitnodiging
Happy with the service
Happy with the service, didn’t wait long for my delivery and will be re ordering
8 augustus 2025
Review zonder uitnodiging
A little bit skeptical first
A little bit skeptical first, as I've been scammed before by FB and tiktok shop, but this was amazing!! Everything it was advertised.
Thank you
28 september 2025
Review zonder uitnodiging
Great service and very helpful
Great service and very helpful
1 september 2025
Review zonder uitnodiging
Absolutely shocking service
Absolutely shocking service
they sent the wrong item and asked for photos and information of packaging to be sent now not responding to emails, no address label to send back or get a refund , Any further communication you send they simply come back to say that they have already responded.
31 juli 2025
Review zonder uitnodiging
Antwoord van Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Absolutely shocking service
Absolutely shocking service, they sent the wrong item and then would not accept a return of offer a refund. They simply said I could gift it to someone else and they would provide a 20% discount off the next order. Any further communication you send they simply come back to say that they have already responded.
24 juli 2025
Review zonder uitnodiging
Antwoord van Brittrove
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you received the wrong item, please contact our customer service team. We stand behind every product. Please send your details to our customer service email at service@brittrove.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
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