Promised a no hassle £50 credit for using them to switch to Three.Unbeknownst to me the link between Broadband Genie and Three had not registered my switch to enable such a voucher to be forthcoming.H... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I used Broadband Genie to switch to Rise Fibre. Rise confirmed that Broadband Genie failed to notify my previous supplier of the one time switch and therefore I have had to pay £92 to my old provider... Toon meer
Bedrijf heeft geantwoord
Used them to Get Vodafone Fibre Broadband never got my vouchers they said I would get been with Vodafone 12 months now emailed Broadband Genie and got a generic email wouldn't recommend them. **Up... Toon meer
Bedrijf heeft geantwoord
I think due to my computer set-up my broadband switch via broadband genie did not automatically get entered into the system. However on communicating with both Charlotte and Rachel from the customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Broadband Genie - the UK’s most trusted independent, unbiased broadband experts and comparison site. We launched in 2004 and our tools have saved hundreds of thousands of people time, money and stress, whether upgrading their broadband connection, or choosing broadband for the first time. We push the UK’s broadband providers to bring you the best possible broadband deals, speed and quality and we make your options clear. We are broadband geniuses. We are Broadband Genie.
Contactgegevens
9 Hills Road, CB2 1GE, Cambridge, Verenigd Koninkrijk
- 01223 297862
- feedback@broadbandgenie.co.uk.
- broadbandgenie.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Information is succinct and to the…
Information is succinct and to the point and cuts through the online nonsense
22 april 2025
5 Star Service…
I appreciated BroadbandGenie's swift response to my query. It related to an associated voucher offer with a broadband provider. It provided relief as I was worried that I had missed the date. Top marks for the personable emails, it made me feel valued.
22 april 2025
Got cashback very simply
Got cashback very simply, which brought a good deal on broadband down to very good deal.
22 april 2025
Really happy with the service provided.
22 april 2025
Absolutely brilliant received tbe…
Absolutely brilliant received tbe voucher that they offered spent 60 pounds in Tesco ty broadband genie x
22 april 2025
Great things they are are doing and…
Great things they are are doing and good offered are always available for all
22 april 2025
Antwoord van Broadband Genie
Hi,
Thank you for your review however could you confirm why your review sounds very positive but you've only given us a 2 star score? Do let me know if there's anything we can help with.
Regards,
Chris
Antwoord van Broadband Genie
What we like to hear! Thanks a lot!
Antwoord van Broadband Genie
Perfect, glad you've had a positive experience!
Broadband Genie got me the best deal…
Broadband Genie got me the best deal through 3, really impressed with the service and £60 reward which was paid 4 months after I took up the broadband service and I just sent Broadband Genie and email, three days later I chose my voucher (Tesco in my case) and I'm very happy 🤗
22 april 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great cashback offer on broadband
Great cashback offer on a broadband change of provider
22 april 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I signed up for a broadband deal with…
I signed up for a broadband deal with Three. There were some problems with the implementation of the offer but it was sorted out quickly and efficiently by Chris Said from Broadband Genie. It was a super offer and I am really pleased. I received my gift voucher today as promised. Top Marks!
22 april 2025
Review zonder uitnodiging
Antwoord van Broadband Genie
Aww that's great to hear the positive feedback, always happy to help William. Regards, Chris
Good comparison site with benefits
8 april 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Free money
Switched from Sky to Bt was sent an email with process to claim £70 voucher attached which I did and spent it yesterday. Fantastic ☺️
19 maart 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Dealt with everything what was needed :)
19 maart 2025
Antwoord van Broadband Genie
I assume you meant "dealt" :)
Thank you so much for the kind review, it means a lot
Very happy!
Had to wait a while but when the email arrived I had a choice of voucher which was very easy to claim. Thank you.
19 maart 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Did what it was supposed to on time and…
Did what it was supposed to on time and straight forward instructions
19 maart 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
Great service getting me paid for…
Great service getting me paid for switching broadband
19 maart 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
I change my broadband provider the…
I change my broadband provider the voucher was part of the deal was a bit dubious the offer would be sent but no problems and email delivered with voucher no problems 😊
19 maart 2025
Antwoord van Broadband Genie
Great to hear you're happy with Broadband Genie and our service and thank you so much for the kind review, it really helps us a lot
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