First time using Broadland fuels. Online transaction was processed smoothly, however on the day our delivery as due (Wednesday), I had waited in all day with no contact. I was phoned at 4:50pm to say... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We have used Broadland Fuels at home for the past 18months. For some reason our monitoring system for our oil tank always gives us terrible readings so a few times we have run out of oil. Broadland ar... Toon meer
Christmas customer in need (regular customer 15 years running four accounts ) Couldn't get us a delivery, Ordered anyway Got a surprise message saying it will be with you Christmas eve, Ho... Toon meer
Fabulous! We ran out of oil, owing to a poorly calibrated watchman fitted by the oil tank engineer. When I explained this to Broadland, the very kind customer adviser arranged very speedy delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Based in the Norfolk area, Broadland Fuels cater for domestic, agricultural and commercial customers throughout the Great Yarmouth area. Our mixture of experienced staff and young emerging talent allows us to give you a professional, dedicated service on every delivery. With our fresh and friendly approach empowered by local knowledge and passionate drivers, our culture is driven by always putting the customer first. So, if you’re looking for a trustworthy heating oil or fuel supplier in the Norfolk area, give us a call today on 01493 748888 to talk to one of our team.
Contactgegevens
Asco Offshore Supply Base, South Denes Road , NR30 3LX, Great Yarmouth , Verenigd Koninkrijk
- 01493 748 888
- feedback@broadlandfuels.co.uk
- broadlandfuels.co.uk
3,1
Gemiddeld
297 reviews
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Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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A heads up communication.
A pre phone call or email, highlighting date of delivery, so locks etc can be removed.
12 november 2023
Good service
6 november 2023
Broadland Fuel have always provided excellent service.
Broadland Fuels have provide me with heating oil and diesel for 3 years now. I can honestly say one of the best companies I have dealt with. Delivery’s every Wednesday without fail, turnt up for an emergency fill up when I made a mistake and very helpful staff on the phone whenever you need them. Always polite, know their stuff and everything simple even payment is easy. I wish they would sell LPG as they would do very well with it, Calor, FLow and Avantigas should learn from this group. Definitely a good company to use and I look forward to using them again for years to come.
Andy
12 november 2023
Review zonder uitnodiging
Very reliable always go the extra mile
26 oktober 2023
Review zonder uitnodiging
I have been with Broadland fuels for…
I have been with Broadland fuels for several years . They go out of their way to let me know when my delivery will be delivered . The service they give is amazing
10 november 2023
Review zonder uitnodiging
Always deliver as promised
Always deliver as promised. Easy to contact and helpful
8 november 2023
Review zonder uitnodiging
Cannot fault them!
Always a good all round service from Broadland Fuels. Pricing invariably lower than others, delivery timing as promised, courteous and helpful staff in office, on phone, and delivery staff. Cannot fault them.
7 november 2023
Review zonder uitnodiging
Highly Recommend
I highly recommend this service for its excellent quality and speedy delivery.
2 november 2023
Review zonder uitnodiging
I have been a customer for a few years…
I have been a customer for a few years now, and can honestly say i wouldn't buy my oil from anyone else. The service is always great, from the ladies taking my order to the gents that deliver.
7 november 2023
Review zonder uitnodiging
Always great service from Broadlands
Always great service from Broadlands. Their friendly courtesy call to ask if I need any oil is always appreciated in this chaotic world that we live in! And never any hard sell to contend with, just a friendly nudge to see if I’m good for oil and then left alone. Well done Broadlands I wish more companies would take your lead.
8 november 2023
Review zonder uitnodiging
Can't speak highly enough of Broadland…
Can't speak highly enough of Broadland Fuels. I used to waste my time calling around trying to find the best price but have come to realise that not only do they invariably come up with the best price but BF have THE best customer service around.
Jo is always super friendly and goes above and beyond to help. The drivers are always courteous and respectful of property.
Don't bother looking anywhere else, these guys are number 1
1 november 2023
Review zonder uitnodiging
From ordering to delivery… brilliant…
From ordering to delivery… brilliant service
Thank you!!
13 oktober 2023
Always a pleasure to deal with the…
Always a pleasure to deal with the Company, even better now that I can order online
13 oktober 2023
Very helpful
1 november 2023
Review zonder uitnodiging
Excellent customer service
Excellent customer service from all levels-the office to the delivery drivers.
I always use Broadlands for the ease of ordering and when I have run out before they have given me a reasonable turn around time for the oil delivery.
Can’t fault them.
Jo is super friendly and swift with any queries I have.
Keep up the fab work!!
1 november 2023
Review zonder uitnodiging
I don’t normally write reviews but I…
I don’t normally write reviews but I feel I really need to send praise to Broadland Fuels for being so reliable and top of their game. Not only did my delivery arrive when it should, I felt the price was the best around and I am very happy with the 5 star service I received.
Their customer service team have been a delight and a credit to the company.
Thankyou Broadland Fuels, I look forward to ordering from you again.
27 oktober 2023
Review zonder uitnodiging
Great service - highly recommended
Great service - always helpful, always efficient. Great service every time. Wouldn’t use anyone else. ⭐️
7 augustus 2023
Review zonder uitnodiging
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