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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My 6 month old loves the bubs rice cereal. Other ones on the market have oats or dairy in them, which my bub can’t have. Very thankful to find something that is nutritious and simple, and made in Aust... Toon meer

Beoordeeld met 4 van de 5 sterren

Started using the Bubs 6+ months enriched organic baby cereals (the only enriched cereal with not just rice flour, it contains wholemeal flour. No preservatives). Our little girl likes it. Although... Toon meer

Beoordeeld met 4 van de 5 sterren

We ordered several bags of Bubs Organic Baby Rice Cereal as local chemist warehouse stores were out of stock. My daughter is 27 but has dysphagia (difficulty swallowing) and rice cereal is great fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Love the product however, I found the time of delivery was not accurate as per the shipping details. Also, the communication between your business and Australia post was not good. I recognise that Aus... Toon meer

Bedrijfsgegevens

  1. Voedselfabrikant
  2. Babywinkel

Geschreven door het bedrijf

Bubs is an award winning range of quality Australian organic baby food, organic baby formula, goat milk formula, and children's vitamin products.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

298 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Beoordeeld met 5 van de 5 sterren

On time delivery

On time delivery

10 oktober 2024
Logo Bubs Australia

Antwoord van Bubs Australia

Thank you for your review, Mahesh! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 2 van de 5 sterren

short expiry dates

Was quite disappointed that some
Of the packets of baby rice and baby oatmeal had short expiry dates

1 oktober 2024
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Antwoord van Bubs Australia

Hi there, we're sorry to hear you are unsatisfied with our products. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

My boy/girl Twins are thriving off Bubs…

My boy/girl Twins are thriving off Bubs goat milk, I had a lot of trouble finding a formula that was easy on their tummies and didn’t cause reflux or bad constipation.

18 september 2024
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Antwoord van Bubs Australia

Thank you for your review, George! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 1 van de 5 sterren

No one came to deliver at home

No one came to deliver at home. After 4-5 days when I emailed for enquiry, they said parcel is at Granville post office. I have to pick it up from there. Then what was the meaning to order online with delivery charge!!?

5 september 2024
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Antwoord van Bubs Australia

Hi there, we're sorry to hear you had issues with your order. Unfortunately, we do not have control over order deliveries, as this is managed by an external courier. If you have further questions, please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 1 van de 5 sterren
Logo Bubs Australia

Antwoord van Bubs Australia

Hi there, we're sorry to hear you are unsatisfied with our products. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Arrived in timely manner

Arrived in timely manner. Product great.

12 augustus 2024
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Antwoord van Bubs Australia

Thank you for your review, Suzanne! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery

12 augustus 2024
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Antwoord van Bubs Australia

Thank you for your review, Achini! We're glad to hear your order arrived quickly. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Amazing products and outstanding customer service

Amazing products and outstanding customer service from Simon. Thank you for your generosity, kindness and prompt reply to my request. I will always buy and recommend this company's products due to their compassion and personalised service. Thank you from the bottom of my heart.

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Bubs Australia

Thank you for your review, Cathy! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 4 van de 5 sterren

The only thing that made my shop take…

The only thing that made my shop take longer was when I would select a product to add to my basket and have to tart the process all over again to get the next product. I was using my iPhone. Otherwise great. My little man loves his fruit pouches!

24 juli 2024
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Antwoord van Bubs Australia

Thank you for your review, Briana! We appreciate you taking the time to share your feedback. Kind regards, Bubs 💜

Beoordeeld met 1 van de 5 sterren

Product missing

I only received one of the four cans of formula I ordered.

22 juli 2024
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Antwoord van Bubs Australia

Hi Michael, we're sorry to hear you've had issues with your order. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, baby took to the organic dairy formula very easily. Fast delivery and shipping was included. What's not to love!

5 juli 2024
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Antwoord van Bubs Australia

Thanks for your review, Diana! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

It was my first order with this company…

It was my first order with this company and it all went very smoothly, the order being delivered in a timely manner

16 juli 2024
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Antwoord van Bubs Australia

Thanks for your review, Rozelle! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 1 van de 5 sterren

Customer service is not good at all

Very bad experience with bubs, wouldn’t recommend it to others

8 juli 2024
Logo Bubs Australia

Antwoord van Bubs Australia

Hi there, we're sorry to hear you've had issues with your order. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Overall great

Delivery was fast and items well packed. Better price than in store. Really couldn't ask for more.

7 juli 2024
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Antwoord van Bubs Australia

Thanks for your review, Vince! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Always fast postage and neatly packed

Always fast postage and neatly packed. Great being able to get fresh from the company direct to door for baby.

1 juli 2024
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Antwoord van Bubs Australia

Thank you for your review, Melanie! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Bubs Goat Milk

My son rejected every formula from every brand, but he only drank Bubs goat milk. He is now 11 months and has no issue with digestion, skin issue or gaining weight. Love it!

30 november 2023
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Antwoord van Bubs Australia

Thank you for your review! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 5 van de 5 sterren

Quick

Quick. Easy Peasy. Can’t be better than this.

28 juni 2024
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Antwoord van Bubs Australia

Thank you for your review, Hamid! We appreciate you taking the time to share your experience. Kind regards, Bubs 💜

Beoordeeld met 1 van de 5 sterren

Took 1week to dispatch

Took 1week to dispatch

26 juni 2024
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Antwoord van Bubs Australia

Hi, Solange; we're sorry to hear you've had issues with your order. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

Beoordeeld met 3 van de 5 sterren

I love the products

I love the products, but each time I order the Star track number isn’t able to be searched on their site. I am unable to see when it will arrive. I’m still awaiting this order and have the same problem. You do however have wonderful customer service staff that provide updates from your end system when I email.

25 juni 2024
Logo Bubs Australia

Antwoord van Bubs Australia

Hi, Kimberly; we're sorry to hear you've had issues with your order. Please reach out to our customer service team so we may assist you with this. Please call 1800 2827 2878 during normal business hours Mon-Fri. You can also email the team at info@bubsaustralia.com. Kind regards, Bubs 💜

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