I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The coffee is excellent and do is the…
The coffee is excellent and so is the customer service. Thank you so much.
26 augustus 2026
Antwoord van CafePod
Hi Jan,
Thanks so much for sharing!
We love hearing the coffee’s great and the service has matched it. Always happy to help.
We really appreciate the feedback!
Best wishes,
Hafsa
Antwoord van CafePod
Hi there,
Thanks for sharing your feedback!
I am so happy to hear everything was smooth from ordering to delivery, and that you’re enjoying the coffee.
Thanks for your support!
Best wishes,
Hafsa
Excellent variety of coffee pods according to mood
Cafepod has an excellent variety of coffee pods to choose from according to mood. I get a variety.
They fit in my nespresso machine
2 september 2026
Antwoord van CafePod
Hi Charles,
Thanks for your lovely feedback!
I love that you’re enjoying the variety of our pods and picking up a mix to suit your mood. Even better that they slot straight into your Nespresso machine.
We really appreciate you sharing this.
Best wishes,
Hafsa
Prompt delivery of a very nice coffee.
25 augustus 2026
Antwoord van CafePod
Hi Barry,
Thank you for your lovely feedback!
So glad to hear this. I am delighted the delivery was speedy and the coffee hit the spot.
Thank you for your support.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Doug,
Thanks for taking the time to share your experience!
We really appreciate you saying that. We put a lot into making sure the products are just right, so it means a lot to hear the service matches the quality.
Thank you for supporting our small business.
Best wishes,
Hafsa
Great Coffee Experience!
Great range of coffees. Easy to order. Speedy delivery. Excellent customer service.
22 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Jeff,
Thank you for your wonderful feedback!
So glad the coffee hit the spot and that everything from ordering to delivery felt smooth. We always want things to feel easy and enjoyable from start to finish.
Thank you for your continued support.
Best wishes,
Hafsa
Really enjoying my coffee again
Really enjoying my coffee again , love the variety, great service and delivery, will recommend
29 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Jane,
Thank you so much for your kind words!
I am so happy to hear that you are enjoying the coffee variety and service. It's always nice to know everything is going well.
Thank you for supporting our small business.
Best wishes,
Hafsa
Not only do they sell fantastic coffee
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted everything out. Couldn't ask for more - the absolute best!
26 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Mrs Hooper,
Thank you for taking the time to share such lovely feedback!
I’m delighted to hear you’re enjoying the coffee and that our team were able to resolve your subscription issue so quickly.
Your kind words truly mean a lot, thank you again.
Best wishes,
Hafsa
Good coffee
We have been getting deliveries from CafePod for several months. The coffee is great and compatible pods for our coffee machine in variety packs give a good variety. It is easy to change delivery date or order extra delivery if you need it.
4 augustus 2026
Antwoord van CafePod
Hi T,
Thank you for your amazing feedback!
It’s great to hear the coffee tastes excellent, the compatible pods give you good variety, and that managing deliveries is straightforward and convenient.
Thank you for your continued support.
Best wishes,
Hafsa
Repeat order
Repeat order so not an experience per se but always efficient and speedy delivery
4 augustus 2026
Antwoord van CafePod
Hi Lesley,
Thank you for being a repeat customer!
We really appreciate your continued support. I’m glad to hear our deliveries are consistently efficient and speedy.
Your ongoing trust means a lot to us.
Best wishes,
Hafsa
This is the best coffee something for…
This is the best coffee something for everyone at all different times of the day !
The company is the best one you could ever have to deal with the best best customer care absolutely exceptional!
4 augustus 2026
Antwoord van CafePod
Hi Fiona,
Thank you so much for your kind words!
We’re thrilled our coffee fits every moment of your day and that our team delivered an excellent experience.
Your feedback means a lot and helps us keep improving.
Best wishes,
Hafsa
Nice quality of coffee
Nice quality of coffee that I have been using regularly over past years,.and still using them.
3 augustus 2026
Antwoord van CafePod
Hi Chia,
Thank you for your lovely feedback!
We’re so pleased to hear you’ve been enjoying the quality of our coffee for so long and continue to choose us.
Best wishes,
Hafsa
Excellent customer service
Excellent customer service, excellent products along with a very easy to manage subscription.
3 augustus 2026
Antwoord van CafePod
Hi Sue,
Thank you so much for your lovely feedback!
We’re really glad to hear you’re enjoying the products and finding the subscription easy to manage. It means a lot to us.
Best wishes,
Hafsa
When I needed a break in my delivery’s…
When I needed a break in my delivery’s I just phoned to customer service. And arranged a month break,it was no problem. And the coffee is excellent.plus I’m always told when next delivery is due.
2 augustus 2026
Antwoord van CafePod
Hi Patricia,
Thanks so much for sharing your experience!
I am really glad to hear how easy it was for you to pause your deliveries when you needed a break. It’s great that the coffee continues to impress, and we’re delighted the delivery reminders help keep everything running smoothly for you.
We truly appreciate your kind words and your support.
Best wishes,
Hafsa
Coffee is always perfect
Coffee is always perfect, delivery speedy and I love it when offers pop up, highly recommend 👌
17 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Kim,
Thanks so much for sharing this lovely feedback!
We’re really glad the coffee hits the spot for you, and it’s great to hear our quick delivery and little offers make a difference.
Thank you for supporting our small business.
Best wishes,
Hafsa
Prompt Delivery and great taste
2 augustus 2026
Antwoord van CafePod
Hi John,
Thank you so much for your feedback!
I am so happy to hear that you are enjoying the coffee and have experienced smooth and on time deliveries.
Thank you for supporting our small business.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Martin,
Thanks for your feedback, we really appreciate it!
I am so glad that your delivery went smoothly and we hope you are enjoying the coffee.
Thanks for supporting our small business, it really means a lot to us.
Best wishes,
Gloria
Good coffee
Good coffee. But this time again the first pack I pulled out of my box was open 😟
30 juli 2026
Antwoord van CafePod
Ciao Perihan,
It's lovely to hear from you, thanks for your feedback!
We are so sorry to hear that one bag was open upon delivery; we will contact you via email shortly to sort this out for you asap.
Thanks for letting us know and please let us know if there is anything else we can help you with.
Best wishes,
Gloria
Really enjoying my Aeropress
Really enjoying my Aeropress with the coffee I got at the same time. You guys were especially helpful in telling me about the inversion method after I mentioned that I didn’t get a very big mug of coffee. All well now!!!
Great customer service.
Now I need to order some more filter papers!!
10 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Karen,
Thank you so much for your wonderful feedback!
I am so happy to hear that the team were able to help you get that much needed bigger cup of coffee. If you need any help with ordering or have any questions please do let us know.
Thank you for supporting our small business.
Best wishes,
Hafsa
Even decaffeinated maintains the quality
Cafepod, great coffee used it for years, only issue is that you are now using Envri to deliver, please go back to Royal Mail.
4 augustus 2026
Antwoord van CafePod
Hi John,
Thanks for your feedback, we really appreciate it!
I am so glad that you have been drinking and enjoying our coffee for so many years, thanks for the support.
I just checked your recent delivery and can see that everything went well; we will send you an email shortly so you can let us know if there were any issues at all that.
Best wishes,
Gloria
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