I have been a happy customer of CafePod for many years. Over that time and with thousands of fantastic coffees, I have rarely had cause to contact customer services, minor issues like a damaged pack... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Not only do they sell fantastic coffee, their customer service is brilliant! I had an issue with my subscription, emailed them and within minutes, a lovely lady (a real human!) called me and sorted ev... Toon meer
Bedrijf heeft geantwoord
Best strong coffee pods even the decaffeinated coffee pods taste of good and strong coffee. We do order the strongest but keep some less strong pods for our guests. Speedy delivery and a free tin th... Toon meer
Bedrijf heeft geantwoord
Ordering online very easy Good choice of blends Quality of coffee is excellent. So good regularly send Supercharger to son in Melbourne Australia who absolutely loves it Quick delivery No negativ... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We're a little London-based company on a mission to help people make great coffee at home. Our award-winning blends are available as Nespresso® compatible pods, ground coffee & whole bean.
CAFEPOD Coffee Co.
Geschreven door het bedrijf
- Craft Coffee | Est. London 2011
- Coffee. Everywhere does it differently. But we love London’s way - it’s got creativity, passion and pushes the boundaries. We're an independent business from South West London. We conceive and craft quality coffee for you to enjoy and to help you thrive in the hustle, the bustle and the daily grind. From Nespresso Compatible to ground and beans, we craft strong, exciting coffee for adventurous coffee drinkers. Enjoy at home to help you stay at your sharpest. Always.
Strong, Exciting Coffee Guaranteed
100% Satisfaction Guarantee or Your Money Back
At CAFEPOD Coffee Co. your satisfaction is our top priority. If you're not 100% happy with any of our products or service for any reason, please get in touch at hello@cafepod.com or call us on 0800 954 0717 within 30 days of purchase and we'll gladly replace your products or provide a full refund.
Contactgegevens
95 Chancery Lane, WC2A 1DT, London, Verenigd Koninkrijk
- 020 3747 1255
- hello@cafepod.com
- cafepod.com
4,9
Uitstekend
3K reviews
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Antwoord van CafePod
Hi Madeleine,
Thank you for your kind words!
It means a lot to hear you’re enjoying the coffee and feeling well looked after by the team.
Best wishes,
Hafsa
Always the best better than all the…
Always the best better than all the rest just a little rhyme yes it's true the service great a lot of choice of ground coffee delivery is definitely te best around and the little treet inside the parcel which is a nice surprise
10 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Keith,
Thank you for your lovely feedback!
Your little rhyme is brilliant, and it’s wonderful to hear how much you’re enjoying the coffee, the choice of ground blends, and the super‑reliable delivery.
We love adding a little treat, so it’s great to know it brings a nice surprise when you open your parcel.
Best wishes,
Hafsa
Great tasting coffee and great customer…
Great tasting coffee and great customer service.
2 augustus 2026
Antwoord van CafePod
Hi Pauly,
Thanks for your kind words!
It’s great to hear you’re enjoying the coffee and feeling well supported by the team.
We truly appreciate the feedback.
Best wishes,
Hafsa
Always quick and efficient service
Always quick and efficient service. Well pleased. No treat in my box this time tho. 🙁
2 augustus 2026
Antwoord van CafePod
Hi Coral,
Thanks for sharing your experience with us!
I am so sorry to hear that you did not receive your usual treat with your subscription order. That must have been a glitch.
I have made a note to check your next order, to make sure the treat gets added to your order.
Thanks for supporting our small business, it means a lot to us.
Best wishes,
Gloria
Excellent coffee from friendly
Excellent coffee from friendly, helpful and efficient people, what more could you want.
2 augustus 2026
Antwoord van CafePod
Hi Andrew,
Thank you for sharing your lovely feedback!
It’s wonderful to hear you’re enjoying the coffee and feel so well looked after by the team. Friendly people and great flavour is exactly what we aim for, so your message means a lot.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Adam,
Thank you for sharing your feedback!
I am so pleased to know that your deliveries have been arriving smoothly and quickly and even more thrilled to know that you are enjoying the coffee.
Thank you for supporting our small business.
Best wishes,
Hafsa
Great tasting coffee!!
Great tasting coffee!!!
Super fast delivery, I would not buy from anywhere else!
2 augustus 2026
Antwoord van CafePod
Hi Hayley,
Thank you for your kind words!
I am so happy to hear that you are enjoying the coffee and your deliveries have been arriving quickly. We truly appreciate the high praise and hope to continue our coffee journey together.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Anne,
Thanks for your feedback, we really appreciate it!
I am so sorry to hear that your recent delivery was stressful; we will send you an email shortly asking for some more details so we can investigate this for you.
Thanks for supporting our small business, it means a lot to us.
Best wishes,
Gloria
Antwoord van CafePod
Hi Cécile,
Thank you for your kind words!
I am thrilled to hear that everything has gone smoothly with your order and delivery.
Thank you for supporting our small business.
Best wishes,
Hafsa
Love this company
Love this company. I only buy decaf and have bought the decaf bundles before. This time before ordering I contacted customer services for advice on the blend to buy for the way I enjoy my coffee. Lovely efficient response that enabled me to place my order knowing I was buying the right blend for me. Highly recommend for fabulous smooth and rich flavours.
5 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Dillian,
This is such a lovely message!
It’s wonderful to hear you’ve been with CafePod for years and still enjoy your decaf blends so much. I’m really glad the team could help you choose the right one this time around, it’s great knowing the advice made your order feel spot‑on.
Hearing how much you enjoy the smooth, rich flavours means a lot, and it’s lovely that you’d recommend us.
Thank you for taking the time to share your experience.
Best wishes,
Hafsa
The only coffee pods we ever buy.
I’ve been using Cafepod for quite a few years now and have never looked back. We use them in a dedicated pod Nespresso coffee machine
Our favourites are Supercharger and Brunch Blend, both caffeine and decaf. We’ll often drop in one of the other flavours for a change as well. We use mostly pods but do buy the ground coffee to take to work. We haven’t tried the beans.
We prefer the taste to any other pods we’ve tried and I can’t see that changing anytime soon.
The delivery service is great. Managing the subscription online is very simple.
For me the only down side is the faff of recycling the pods at home. Some of the other coffee companies have a scheme where you can send off the used pods for recycling without the hassle of extracting the used coffee, washing the aluminium pods and then putting them in your own bin. It can be hand-achingly time consuming.
28 juli 2026
Antwoord van CafePod
Hi Julie,
Thank you so much for sharing this!
It’s wonderful to hear how long you’ve been enjoying CafePod and that your Nespresso machine gets such good use with your favourite blends. Supercharger and Brunch (both regular and decaf) are firm favourites for many, so it’s lovely to know they’re staples for you too.
Great to hear the delivery and subscription have been working smoothly, and that the ground coffee fits nicely into your work routine.
Really appreciate your honesty about pod recycling . I will pass your feedback to the team, as easier recycling options are something we’d love to offer in the future.
Best wishes,
Hafsa
The coffee is good
The coffee is good, delivery was on time & the service was amazing.
Thank you
28 juli 2026
Antwoord van CafePod
Hi Lesley,
Thank you, really appreciate you sharing this!
It’s great to hear you’re happy with the coffee, the delivery and the way everything was handled.
Thank you for supporting our small business.
Best wishes,
Hafsa
Coffee good delivery service very bad.
Coffee good delivery service very bad.
As long as CafePod continue to use Evri for deliveries then I will hesitate in ordering from them in future.
27 juli 2026
Antwoord van CafePod
Hi John,
Thank you for your helpful feedback & for your time!
We are so sorry to hear that you are not happy with Evri's service, we have just sent you an email to get to the bottom of any issues with your recent delivery.
We really care about each and every customer so we want to get to the bottom of any issues encountered.
Best wishes,
Gloria
Excellent product
27 juli 2026
Antwoord van CafePod
Hi Ian,
Lovely feedback, thanks for sharing it.
So glad to hear you’re enjoying the product and that it’s hitting the mark for you.
Thank you for supporting our small business.
Best wishes,
Hafsa
Always a great customer service
Always a great customer service, orders delivered on time with a very easy webpage
27 juli 2026
Antwoord van CafePod
Hi Antony,
Thanks for your lovely feedback!
It’s wonderful to hear you’ve consistently had great support from the team, and that your orders arrive when they should.
Also glad the website feels easy to use. That’s exactly what we aim for.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Jackie,
Thank you, we really appreciate your feedback!
It’s great to hear you’re happy with the service and finding everything nicely priced.
Lovely to know things are running smoothly for you.
Best wishes,
Hafsa
Love CafePod coffee great taste
Love CafePod coffee great taste, fast delivery great service. I have mine on subscription so I never run out😊
3 augustus 2026
Review zonder uitnodiging
Antwoord van CafePod
Hi Pauline,
Thank you, that’s such lovely feedback.
I am really glad to hear you’re enjoying the great taste, the fast delivery and the service. And having it on subscription is such a good shout. Nothing better than knowing you’ll never run out.
Thank you for supporting our small business.
Best wishes,
Hafsa
Antwoord van CafePod
Hi Clive,
Thank you for your lovely feedback!
So glad you’re finding the coffee good value, and it’s great to hear the service has been nice and prompt for you.
Thank you for supporting our small business.
Best wishes,
Hafsa
I needed help and I received a…
I needed help and I received a fantastic service. Thank you. 5⭐️
26 juli 2026
Antwoord van CafePod
Hi Val,
Thank you so much, that’s wonderful to hear!
I’m really glad you got the help you needed and that the service felt fantastic for you.
We truly appreciate the 5 stars, it means a lot.
Best wishes,
Hafsa
Well packaged
Well packaged and arrived on time Great coffee and service What’s not to like?
2 juni 2026
Antwoord van CafePod
Hi Phillipson,
Thank you, that’s such a lovely bit of feedback!
I am really glad everything arrived on time and that you found it well packaged. And hearing you’re enjoying the coffee and the service absolutely makes our day.
Thank you for supporting our small business.
Best wishes,
Hafsa
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