When one of the 2 masks I recieved had a sewing defect and I wanted to exchange they did not reply appropriately as my only reply was likely AI generated. The other mask is OK but if you have COPD it... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
These are quality masks l will be buying more. Normally l buy xxl masks, l purchased xl and they cover my face perfectly. The ear straps are a little long but is fine as l will use the headstrap. Firs... Toon meer
I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, makin... Toon meer
I have been using your masks for a long time now, service is fast and reliable. One criticism I have is that you do not stock as many X-LARGE masks anymore and if you do they are normally plain with n... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.
Contactgegevens
Unit 179, 23 King Street, CB1 1AH, Cambridge, Verenigd Koninkrijk
- +44 (0) 1223 968 898
- info@cambridgemask.com
- cambridgemask.com
4,3
Uitstekend
4K reviews
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Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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These are quality masks
These are quality masks l will be buying more. Normally l buy xxl masks, l purchased xl and they cover my face perfectly. The ear straps are a little long but is fine as l will use the headstrap. First ever comfortable musk l have found. I wear daily at work. It took 20 days to arrive to Australia.
2 juli 2026
When one of the 2 masks I recieved had…
When one of the 2 masks I recieved had a sewing defect and I wanted to exchange they did not reply appropriately as my only reply was likely AI generated. The other mask is OK but if you have COPD it is difficult to breath with for a long period of time.
10 juli 2026
Review zonder uitnodiging
Antwoord van Cambridge Mask Co.
Dear Kathleen,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience has left you feeling disappointed.
We have responded to your emails and would very much like the opportunity to put this right for you. Our replies may have been filtered into your spam or junk folder, so we'd be grateful if you could check there when you have a moment.
Regarding the sewing defect, we'd be more than happy to replace the affected mask. We simply need you to confirm that the delivery address we have on file is still correct so we can arrange for the replacement to be sent without delay.
We also appreciate your comments about the mask and your experience wearing it. Customer feedback is incredibly valuable to us, and we take all comments on board as we continue to improve both our products and our service.
We hope you'll allow us to resolve this for you, and we look forward to hearing from you.
Best regards,
Cambridge Mask Co Team
Cambridge Masks are the gold standard…
Cambridge Masks are the gold standard of vented masks - both these and their non-vented ones have protected both us and our immuno-compromised family members for many years now.
2 juli 2026
Every order I placed has arrived and…
Every order I placed has arrived and was the exact thing I ordered. The quality of the masks is excellent and they really help with the pollution when out and about in town.
1 juli 2026
Very expensive delivery cost for a very…
Very expensive delivery cost for a very light product. Also, I dont know why when we increase from 4 mask to 5, we have to pay over 20 dollars more!
2 juli 2026
Antwoord van Cambridge Mask Co.
Hi Shirin,
Thank you for taking the time to share your feedback, and we're sorry for the confusion regarding your shipping information.
We've since confirmed by email that your order was dispatched via express shipping, with an estimated delivery time of 14–21 working days (subject to customs), and we've provided your tracking details.
Our shipping costs are calculated based on the destination, shipping method, and parcel size/weight, which is why the cost can increase when additional items are added.
We appreciate your feedback and hope your order reaches you very soon. If you have any further questions, we're always happy to help.
Best regards,
Cambridge Mask Co Team
Excellent service and quality products.
2 juli 2026
Very happy customer
I'm an adult (some would disagree,lol),approx 8 1/2 stone and the small was a perfect fit. I feel my head is on the small size as always find it difficult finding an adult size hat to fit.
Great quality.
3 juli 2026
I paid 40 € for mask and delivery,and…
I paid 40 € for mask and delivery,and had to pay 16€ more for Nederland Customs, waiting for 2 week and still not here
24 juni 2026
Antwoord van Cambridge Mask Co.
Dear Mihail,
Thank you for taking the time to leave your review. We're very sorry to hear about your experience and understand how frustrating it is to encounter unexpected customs charges and a longer delivery time than what you might have anticipated.
We've contacted you directly via email with an update on your shipment, explained the current delivery status, and provided more information regarding the customs fees. As a gesture of goodwill, we've also offered a contribution towards these charges.
Please do check your inbox (and your spam/junk folder if necessary), as we'd really like the opportunity to resolve this for you and ensure your order reaches you as soon as possible.
Kind regards,
Cambridge Mask Co Team
I was reccomended by AI
I was reccomended by AI, my friendly computer, service was quick, came on time , mask is good,but it does make you sweat inside the mask.
1 juni 2026
Good quality masks
Good quality masks. They work well.
They even block out the choking ott aftershave that people seem to 'bathe' in. Haha
1 juni 2026
You’ve sent us 2 out of 4 masks which…
You’ve sent us 2 out of 4 masks which were expired (expiry date jun 2025)
26 mei 2026
Antwoord van Cambridge Mask Co.
Dear Dennis,
Thank you for taking the time to share your review. We're pleased to hear that our email explanation was helpful and clarified the information regarding the date shown on your masks.
If you have any further questions or need any additional assistance, please don't hesitate to get in touch—we're always happy to help.
Kind regards,
Cambridge Mask Co Team
Pleased with the purchase.
28 mei 2026
Love this company and their products!
27 mei 2026
My Cambridge Mask.
I am being treated for leukeamia so o good mask is important for me for use in public.
The top of the range Cambridge model I bought is perfect , comfortable , effective and reasonably priced.
Love it to bits..
Tony B.
1 juni 2026
I have been using your masks for a long…
I have been using your masks for a long time now, service is fast and reliable. One criticism I have is that you do not stock as many X-LARGE masks anymore and if you do they are normally plain with no pattern. This is upsetting as my sister wears X-LARGE mask, she has also been a regular customer.
1 juni 2026
Quick and relivable service
Quick and relivable service. Good support with any questions or queries
26 mei 2026
Excellent for running, even in heat & humidity
I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, making it comfortable to re-wear despite sweating and external dirt.
2 juni 2026
Review zonder uitnodiging
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