Cambridge Mask Co. Reviews 

4.288
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

When one of the 2 masks I recieved had a sewing defect and I wanted to exchange they did not reply appropriately as my only reply was likely AI generated. The other mask is OK but if you have COPD it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These are quality masks l will be buying more. Normally l buy xxl masks, l purchased xl and they cover my face perfectly. The ear straps are a little long but is fine as l will use the headstrap. Firs... Toon meer

Beoordeeld met 5 van de 5 sterren

I brought a pro mask to run along extremely polluted streets in Ivory Coast during work stints. I love this mask, it works very well even in hot and humid climates. It's nice that it's washable, makin... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been using your masks for a long time now, service is fast and reliable. One criticism I have is that you do not stock as many X-LARGE masks anymore and if you do they are normally plain with n... Toon meer

Bedrijfsgegevens

  1. Fabrikant van medische technologie

Geschreven door het bedrijf

Cambridge Mask™ is a fashion friendly pollution solution developed using military grade technology. The range of fun and friendly patterns come in sizes and styles to suit the whole family. The PRO masks last for 3-6 months, making them a highly cost effective longer-term solution. The BASIC masks perfectly fit for the warm environment.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(4.288)

64 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing masks

Amazing masks! I’ve been using them for many years, never a problem. Some funky new designs just dropped and I LOVE them.

9 juli 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Chris,

Thank you very much for taking the time to share your feedback.

We're delighted to hear that you've been pleased with our masks over the years and that the new designs have been a hit. Your continued support truly means a great deal to us.

It’s always a pleasure to know our products are meeting expectations, and we’re grateful to have you as part of the Cambridge Mask community.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 1 van de 5 sterren

DON'T RISK IT ! Used mask supplied with broken packaging seal covered with new seal!

SHOCKING, DECEITFUL AND DANGEROUS!
As a serverly immunocompromised customer I required a NEW respirator face mask for enhanced safety, to protect me against bacteria, viruses and fungal spores.

As the Cambridge Mask Company have a CONVINCING, reputable looking WEBSITE, I trusted them and ordered a PRO Mask, what I eventually received I wouldn't even expect from a DODGY eBay or High Street BARGAIN retailer!

A USED MASK WAS SUPPLIED in a box with a CONCEALED BROKEN SEAL!
Before decitefully and precisely covering the broken seal on the packaging, I do hope that these returned masks are sanitise before attempting to sell them again as new. Are used masks resold to improve company profits?

FACT : The survival of bacteria at room temperature on fabric is up to 206 days.
The infectivity of viruses on textiles is typically within 2–4 weeks.*

The contaminated mask had dust, particles of skin and different coloured fibre particles trapped in the fabric, typical of what I would expect from being kept in someone's pocket or handbag! It is the microscopic contamination that is that is dangerous!

As a previously opened mask, who knows how long it has been used for; 3 minutes, 3 days or 3 months past it's expiry usage date?

Customer Services responded swiftly but appeared calm as though this incident was NOT A RARE OCCURRENCE.

I will revert to a supplier that i can TRUST, that will supply me with a NEW, HYGIENIC MASK and that does not SUPPLY RETURNED AND CONTAMINATED USED FACE MASKS!

As I VALUE MY HEALTH, this is my first and final order with the Cambridge Mask Company with it's validated and certified masks and apparent DISREGARD OF MASK HYGIENE PROTOCOLS!

* Reference:How long can nosocomial pathogens survive on textiles? A systematic review
Günter Kampf

25 juli 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Dear Greg,

Thank you for taking the time to share your review and for reaching out to us via email.

We are very sorry to hear about your recent experience, and we want to assure you that we take your concerns seriously. The health and safety of our customers are our highest priority, and what you described falls far below the standards we hold ourselves to.

Your case has been escalated to our management team for immediate review and investigation. A senior member of the team will be in touch with you directly to discuss this further and outline the next steps.

We genuinely appreciate you bringing this matter to our attention, and we are committed to resolving it thoroughly.

Best wishes,
The Cambridge Mask Co. Team

Beoordeeld met 2 van de 5 sterren

I have worn these masks since the…

I have worn these masks since the pandemic back in 2020 and have found them to be a good quality mask that gives you confidence around others knowing it’s filtering the air for you and keeping you safe.
As others have said the ear loops are uncomfortable and on some masks keep slipping off your ears (why only some masks I’ve no idea, maybe some fit better than others?)
The sizing can vary between styles of mask unfortunately, I wear a small and it would be nice to have different patterns but on too many occasions I’ve tried different colours/patterns and the small size varies far too much. I stick with the blue Admiral mask now.
Recently I have had a lot of issues with the quality of these masks, 6 months ago I opened two boxes only to find the elastic toggle straps were rotten and just pulled straight out rendering it useless for adjustment. Then last week I had to return the mask I was currently wearing as the valve started to come away from the mask at the front. Cambridge masks replaced that mask under guarantee but on opening it yesterday the elastic toggle straps were rotten just like previously. I would suggest anyone with the same mask (Admiral Pro) with a manufacturer use by date of 12/25 check their masks and elastic toggle straps if you have any boxed ready to use like I do.
I have always recommended Cambridge Masks but at the moment with these quality issues I will not recommend them anymore until this quality issue is addressed.

2 mei 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Shelley,

Thank you so much for taking the time to share your detailed feedback. We're grateful for your loyalty and continued support since 2020—it means a great deal to us.

We’re very sorry to hear about the recent quality issues you’ve experienced, particularly with the elastic toggle straps and the valve coming loose. This is certainly not the standard we strive for.

Per our communications, we are more than happy to send replacement masks. Our team has been in touch to help get this all resolved, and we hope that we can get you a satisfactory solution as soon as possible.

Thank you again for being a valued customer and for allowing us to make things right.

Best wishes
The Cambridge Mask Co. Team

Beoordeeld met 2 van de 5 sterren

High quality but poor design

These masks are high quality and some of the few on the market that protect against a range of VOCs. As a person with multiple chemical sensitivity they make me feel safe in urban areas, around traffic and construction sites etc. The mask itself is a good fit, but the ear hoops are really chunky and usually just pull off my ears. If I manage to keep them on, they pull the ears which is really uncomfortable, even for just a few minutes. This makes the mask near impossible to wear. It does come with a headband which tends to slip off the head, and the only way to wear it is to put my hair up in a bun and secure the headband to it. This makes it inconvenient, time consuming to fit and uncomfortable over time. Living with MCS means you need to be able to put on a mask quickly and to wear it without it falling off your face but I find that the best way to wear the Cambridge Mask is to simply hold it onto your face with your hands. The design of the masks needs a review and update. Seeing from other reviews, I’m not the only person with this problem and I really hope Cambridge Mask Co will listen to feedback and update their designs. I have already emailed the company about this issue but it seems it fell on deaf ears. I will keep using it because there are no other masks on the market that compete with the filter quality, but the poor fit sadly means that I often don’t wear the mask when I should, and I keep getting sick.

19 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Cecilia,

Thank you for taking the time to leave such a thoughtful and detailed review.

We’re truly sorry to hear about the discomfort you’ve experienced with the mask fit, and we appreciate you sharing your honest feedback. While we’re pleased that the filtration quality has been helpful for your needs, we completely understand how important comfort and ease of use are, especially for those living with multiple chemical sensitivity.

We’ve reached out to you via email to discuss this further and explore how we might assist. Please don’t hesitate to get in touch if you need any additional support or would like to continue the conversation.

Your feedback is incredibly valuable to us and has been shared with our product development team for consideration in future improvements.

Best wishes
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Best masks and great customer service!

These masks are very comfortable and effective. The sizing and fit is great (XL sells out quickly). We’ve bought every type of Cambridge mask over the last few years - valve, non-valve, basic and pro - and the masks are always great for their purpose, last a long time, easy to wash and reuse. Customer service is also very polite and attentive when we’ve had issues (very few).

22 juni 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Chari,

Thank you so much for your kind words and continued support over the years. We're thrilled to hear that you've had a consistently positive experience with our masks and customer service.

It's wonderful to know that the different mask types have served you well and that you've found them comfortable, reliable, and easy to care for. We'll be sure to share your feedback with the team — it truly means a lot to us.

Warm regards,
The Cambridge Mask Co. Team

Beoordeeld met 1 van de 5 sterren

I ordered an Adult Size Small.What…

I ordered an Adult Size Small.What arrived was a Kids Size Small. The measurements aren’t adult S. I rang them and was asked to send photos which In did. I did eventually had a response to say it had to go to operations team for review. They now say as a gesture of goodwill (so good of them!!!!!!) they will replace it with an Adult Med!! Why would i want a medium when i ordered a small. Wish I hadn’t bothered and ordered from somewhere else.

16 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Steph,

Thank you for taking the time to leave a review.

We’re sorry to hear about your initial experience, but we’re glad we were able to connect with you via email and assist in resolving the matter. As confirmed, a replacement mask has been sent, and we're pleased to know it has been received.

We genuinely value your feedback, as it helps us continue to improve our service and ensure a better experience for all our customers. If you have any further concerns or need assistance in the future, please don’t hesitate to reach out.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 4 van de 5 sterren

Great masks, great service

I love my mask, I use it to cycle in London and I feel like it not only helps me with filtering pollutants but also pollen so I suffer less with my hayfever. They are a little more difficult to breathe through and it gets really warm under there during high-intensity activity, which to me just proves how well they filter. Friendly customer service when I had trouble ordering too. The only downside was that my box looked like it had been opened once before, the seal was broken and they had put a new sticker over it.

8 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Leoni,

Thank you for your kind review. We’re pleased to hear your mask is helping with both pollution and hay fever while cycling in London. It’s also great to know our customer service team was able to support you.

We’re sorry to hear about the packaging issue. All masks are new and unused, but we’ll flag this with our fulfillment team to help avoid similar concerns in the future.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Great Quality Masks

I love the fit with the behind the head cincher. They've held up better and kept their shape more than any other mask I've owned. I like to layer mine over a 3M Aura N95 mask for optimal protection. I'm able to breathe comfortably through this layered mask system. It gives me peace of mind in a variety of environments, like work, shopping, and medical settings.

7 april 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Miranda,

Thank you so much for your thoughtful review.

We're thrilled to hear you're loving the fit with the behind-the-head cincher and that your mask has held up so well over time.

It's great to know you're finding comfort and peace of mind using it in combination with other protection across different environments.

We truly appreciate your support.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

face mask that’s great to protect you from summertime allergies

Wonderful quality product a reasonable price, protect you from your allergies, specially summertime. Highly recommend 1010.

5 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Jonathan,

Thank you for the fantastic review.

We're so glad to hear the mask is helping with your summertime allergies and that you're happy with the quality and value.

Your recommendation means a lot to us.

Best wishes,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

The staff at Cambridge masks go above…

The staff at Cambridge masks go above and beyond, making sure my son got his matching mask in time for his school prom. He was delighted with it. Always great quality.

18 juli 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Claire,

Thank you so much for your lovely feedback.

We're thrilled to hear your son was happy with his matching mask for prom – our team was delighted to help make that happen.

We appreciate your continued support and kind words about our quality.

Warm regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Trustworthy, reliable and cool

I bought your masks years ago to brave the most polluted city in the world - New Delhi. They are excellent - comfortable, breathable and without them I coughed and spluttered and felt fluey. Regret that they are no longer available in the city that needs them most.

20 april 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Deborah,

Thank you for your kind words and for being a long-time supporter of our masks.

We're so glad they made a difference for you in New Delhi and helped protect your health in such challenging conditions. We're sorry to hear they're no longer easily available there . We appreciate your feedback and hope to expand access again in the future.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Very confortable and light-weight mask

28 maart 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Orion,

Thank you for your great review.

We're so glad to hear you’re finding the mask comfortable and lightweight.

Your support means a lot to us!

Best wishes,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Less Allergy

I have severe allergy which limited my outdoor exposure. But this mask helped me to get back outdoor. It filters out pollen pretty well.

1 mei 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Hadi,

Thank you for sharing your experience.

We're so happy to hear the mask has helped you enjoy being outdoors again by reducing your allergy symptoms. That’s exactly what we hope for our users.

Wishing you many comfortable days ahead.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

I love the diversity of colors and…

I love the diversity of colors and styles. These masks help me so much as I'm allergic to all pollen where I live. These masks have helped keep me from getting sick! I'm so glad my friend introduced me to these a few years ago.

3 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Cynthia,

Thank you so much for your lovely review.

We're delighted to hear that our masks have made such a positive difference for your health and well-being, especially in managing your pollen allergies. It’s also fantastic to know you're enjoying the wide range of colors and styles; we believe protection should never come at the expense of personal expression.

We’re grateful for your continued support, and a big thanks to your friend for spreading the word about us.

Warm regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

I love my Cambridge masks

I love my Cambridge masks. They give me confidence when I go to medical appointments or any indoor settings as I am clinically vulnerable to all infections. They are comfortable to wear and, despite my having a lung conditon, the masks allow me to breathe comfortably. I have used them for several years now and have not even caught a cold in that time.

3 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Sarah,

Thank you for your heartfelt review.

We're honored to hear that our masks have helped you feel safe and confident in indoor and medical settings, especially given your vulnerability to infections. It means so much to know they've provided comfort and protection over the years and that you've even avoided catching a cold during that time.

We’re grateful for your continued trust and support, and we’re so glad our masks have made a difference in your day-to-day life.

Warmest wishes,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Great product

I've had my Cambridge mask for a few years, since I don't use it that frequently. It's fantastic for second hand smoke, chimney smoke, perfumes and general pollution, and it looks good too. I can really recommend it. I also like that it comes with a head strap, so I don't have to fully rely on attaching it to my ears. I need a new one soon, since this one is wearing out now, and I'll no doubt choose Cambridge again.

3 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Cold,

Thank you for your fantastic review.

We're so glad to hear your Cambridge mask has served you well over the years, especially in protecting you from smoke, pollution, and strong scents. It's great to know you’ve found the design both effective and comfortable, particularly with the added head strap.

We appreciate your recommendation and look forward to providing you with a fresh mask when you're ready for a new one.

All the best,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Vital for immune compromised

Bought my first mask in 2019 after catching mumps twice. I used to catch something almost every time I left my house. The only times I’ve caught anything since wearing these masks has been when someone in the house was sick.
Has made a huge difference to my health not catching illnesses every couple of months.

20 december 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Jenny,

Thank you so much for sharing your experience.

We're glad to hear that our masks have made such a meaningful difference in helping protect your health, especially as someone who is immunocompromised. It’s amazing to know that since wearing them, you've been able to avoid frequent illnesses; that’s exactly the kind of impact we hope to make.

We’re grateful for your continued trust and support over the years.

Warmest wishes,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Health-preserving power

As a healthcare professional, prevention is important to me and my family! This mask creates a sense of safety in everyday life! High-quality ingredients enhance the feeling of comfort! We have been using it for years! Excellent product!

25 september 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Agnes,

Thank you for your wonderful review.

As a healthcare professional, your trust in our masks truly means a lot to us. We're so pleased to hear they’ve provided a lasting sense of safety and comfort for you and your family over the years. Knowing that our product supports your preventative approach to health is incredibly rewarding.

We truly appreciate your continued support.

Best regards,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

Best masks ever

Having cystic fibrosis I feel more comfortable wearing a mask in crowded settings and Cambridge masks are by far the most comfortable masks I have ever found. My sister also wears one regularly as she lives with me and doesn’t want to bring viruses home with me being more susceptible to them

2 april 2025
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Valerie,

Thank you so much for your kind words.

We're honored that you’ve chosen our masks to help protect your health, especially while living with cystic fibrosis. It’s wonderful to hear that both you and your sister find them comfortable and reliable in keeping you safe, that’s exactly what we strive for.

Your support means the world to us, and we're so glad our masks can offer some peace of mind for you and your family.

Warmest wishes,
The Cambridge Mask Co. Team

Beoordeeld met 5 van de 5 sterren

We started with these masks about 6 years ago

We started with these masks about 6 or 7 years ago, to help with forest fires smoke. Luckily, we had them already when covid hit. We still use them when we are around others, and only have gotten covid once, and only half of us got the flu. They rock!

3 april 2024
Review zonder uitnodiging
Logo Cambridge Mask Co.

Antwoord van Cambridge Mask Co.

Hi Stephen,

Thank you for your fantastic review.

It’s great to hear you've been using our masks for so many years, from wildfire smoke to navigating the pandemic. We’re so glad they’ve helped keep you and your family protected through it all.

Your support means a lot to us, and we're thrilled to hear our masks are still serving you well. They rock — and so do you.

Warm regards,
The Cambridge Mask Co. Team

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