captainjackcasino.com Reviews 

I’d give them half a star I won 850 and time came to withdraw verified my account and all yhey told me that got 2 free chips in a row so now I won’t be about to cash out my winnings they tell you one thing then it’s another never depositing there again.

I recently made a deposit here and started playing and it went well, I won $18,000 playing slots and was stoked. I was stoked until I went to cash out that is. I fallowed their rules and did the playthrough on the bonus money and it said that all the money was available to cash out so I put in to cash out 17 of tge 18 thousand dollars thinking I'd play on the thousand that I left there for a while. After going through the withdrawal stuff I checked out the tournaments that they have and thought what the hell I will try one. I played the tournament and got up to first place at the time I played and then I closed the website and went and did stuff for the rest of the day and then got back on the next morning just to see what it would say and low and behold it said that my account had 0 dollars in it. So after trying to speak to their so called customer service agents I learned that because I entered the 30 dollar tournament I lost all my money and the withdrawal was denied. Sorry I could go on for an hour about all the bs I was put through and the rude people it was frustrating as could be. The moral of my review is to steer very clear of this place because it is a 100% scam. They are nothing but spineless thieves! You've been warned!

I have been playing enclave casinos for a Lil while and I won 32 grand on this run. After 2 days of getting my credentials verified was told I couldn't receive a check, since my last deposit wasn't crypto I couldn't get it through that, and my bank doesn't do international wire transfers direct so that's out. This is the biggest scam I have ever seen DO NOT PLAY HERE!!!!

Non payers. And the people I know that did make small withdrawals from complained of payments being very slow. A month or more. If I were seeking to make a deposit in a casino then there are plenty that will pay within a couple of hours , some 24 hours and some take as long as a week but to take a month or the chance of non payment is unacceptable. I use Bitcoin so my deposits are fast and my withdrawals should never take that long or be denied. There are many good legit casinos out there with 24 hours contacts available. Captain Jack casino is the worst of the worst. Atlantic is a bad one too.

had no problems with them depositing and withdrawing until i actually won big. was given a run around but jumped through their hoops, re-verified, etc. and they still denied my withdraw. their support is clueless and their management is just as incompetent. i'd warn anyone against depositing here.

Absolute shit site! Complete joke. I won a few hundred and did the verification and they approved my identity credentials and then all of a sudden they closed my account so I wasn’t able to retrieve my winnings and in top of that I had to pay $10 to verify my Litecoin wallet and they said I could withdraw it with my winnings but couldn’t cause they closed my account! Bogus AF!.
🖕🏻🖕🏻🖕🏻🖕🏻
I’d like my money I worked to get and the money I had to put down the verify my account!!
Not Cool! 👎🚫

If could give them a one star I would. I been playing through them for about six plus months now. I deposited about $200 total with all the bonuses and all then I won over $1000 first time hit tried to withdrawal it it said verification needed did that and it so was approved and all good but also had to finish playing the bonus amount it was like $300 and during this I hit again another $1000 so now I’m up to almost $3000 now keep trying to withdrawal it and it and it now saying need to verify again sent them over five plus times now and still don’t work my card used to make payment is a card with no name on it and they won’t take that but it was what used to make payment so now here sites all my winnings and I can’t even cash out a small amount of it and it’s bull crap I wouldn’t of put my money into it If knew they would do this crap!!! Worse casino online site ever

I have 500.00 in winnings to withdraw. Says I need to go through litecoin. I can't figure it out. Can anyone help me? Captain Jacks website contact information is useless. Says it can't find their email address and chat isn't working.

I won $50 in a supposedly FREE tournament, made the required deposit, and got the confirmation email stating that my winnings were on the way. I went in today to see what was taking so long, and was told that because I was playing in a FREE tournament, the system sees that as multiple free chips in a row and declined my withdraw because I supposedly didn't make a deposit! This site is another theft by deception, false advertising site!!

I won $6000, they have paid out half of that over a 3 month period and still waiting on the rest.

I came here today extremely frustrated with their slow payout process.

I was told 7-10 business days after my payout was approved, which took another 7-10 business days, so already a month. I came to see why I haven’t received after the 28 days they claimed, told me to wait 24 hours and they had escalated it. Came back then told to wait 48 hours, and then today told to wait 72 hours. Why the heck does it take that long. Worst payout process I’ve ever been a part of.

Also they take your vip or depositor status away while you’re withdrawing anything so you can’t use any free chips, the deposit bonuses are limited to extremely high play through and very low max cash outs. The whole casino is a joke.

It’s a scam! I won $12000 but had to play through $10000 to actually be able to cash out. Then when I tried to cash out the $2000, the employee told me that I could only cash out $1770 because I was initially given a $250 free chip and that $250 needed to be deducted. So they deducted the $250 and I tried to cash out $1770. I waited a few days and asked customer service how many days it takes to withdraw. He looked at my account and said the max I could withdraw is $250 since that’s the value of the free chip. I told him that I was already told by the other employee (and provided him screenshots) that I would be receiving $1770 and that the $250 was already taken from my account by the company. He said it didn’t matter, I would only be getting $250 and I can refer to terms and conditions.

Update: I looked in the terms and conditions and it specifically says-Unless specifically stated otherwise, bonus amount is always considered non-cashable and will be removed from the amount of your withdrawal request. E.g., if the Player receives a bonus of $100 and later requests a $390 withdrawal, the $100 bonus will be removed, and the withdrawal will total $290. Withdrawal requests made for less than the bonus received will be denied and returned to the Player's account.

In this case the bonus amount of $250 was removed from my total amount. I should still be able to cash out $1770 according to their own rules.

CRAPTAIN JACK YOUR $$$

Got scammed on a bonus. Then they offer some bs 4000x rollover. I spend 300 daily easily but never again another dollar to this crap.

I have been trying to upload a selfie for over a week and it won’t load, tried live chat and just keep sending the same link over and over that also won’t load. I’ve tried calling several times and it doesn’t even ring, sent 11 emails and no response!!

I have no idea what else to do to get this issue resolved and receive my funds

Ugh 🙄

Ok so I like this site alot, now here is the BUT, I cannot understand why it takes at least a month it has been up to 2 months to finally receive your payout or withdrawal now they advertise fast payouts, now if this is their idea of fast then I'm gonna be completely gray by the time I receive all the money they owe me. This part drives me nuts and it's honestly enough to make me search for a. faster paying casino outlet.

Total scam they have a sister site also called silver Oak and prob many others the sites ate all the exact same but diff name on the too and all have games you've never heard of they offer free chips in your inbox as your data's been sold to them they hope you go play lose then deposit or worse win then make you depo to confirm btc address ect if any casino asks you to confirm by sending coins its a scam no reputable casino does this not even the shadey ones like rollbit stake ect .... do that lol stay away

Hello Everyone,
I want everyone to know how CAPTAIN JACKS CASINO IS A FRAUD... They decide when and how they gonna pay you. Then they aren't the ones who are sending it it's a third party. Who they sell your info to. I hope CAPTAIN JACKS READS THIS MY USER NAME IS
631qom2n0a. They should know me by my first name I speak to someone everyday. I still haven't received my $370. Withdrawl. Which was approved but I have not yet to see it. I withdrew 370 on July2, 2024 today makes 14days. Please tell me if I'm wrong they said they sent it bitcoin. Does it take 10days to get bitcoin? I was told 15mins but it's been 6days on that.
My advice to anyone thinking of playing this casino. DONT.. THEY LIE... THEY DONT PAY...

Hi I em new on Captain jack and wom 2500$ and it's asking me to withdraw with bitcoin ..I read alot.of negative comments om here and now I'm skeptical if.i should even make an account with bitcoin to make my withdraw from Captain jack casino... iv been verified and wagered threw my requirements but they're asking for a 10$ USA deposit. ... before I'd be able to withdraw... so.i should send them 10$ ?

You win and then you have to register with bitcoin to withdraw and after the fact get told that you not able to withdraw from the region or area you are in. What a scam.

This casino will not pay you. Keep moving past it and keep your money.

Horrible, completely rigged, dirty customer service. Seriously do not deposit real money they are scam artists. I won $1500.00 and do you think I seen a dime hell no. If you watch carefully or record your play you can see the dirty tricks they play not paying out the full amount, glitching up when you get free spins lots of little tricks. I’ve actually been banned from a couple shady sites for calling them out 😂