Hatte das Bildbearbeitungsprogramm lange Zeit abonniert. Da ich in Kürze auf Linux umsteigen werde und das Programm dort nicht läuft habe ich das Abonnement gekündigt. Aber für ein paar Tage die Testv... Toon meer
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Capture One sells a “perpetual” license but builds in planned obsolescence. Even though the RAW format stays the same, new cameras are blocked from support, making the software useless. No upgrade pat... Toon meer
Super happy either way the help and service I received from Victor and Capture One. I had software from early 2023 which didn't support my Nikon ZF camera. Everyone told me I'd have to buy the... Toon meer
As usual, my messages are addressed swiftly with the most professional intent. Always satisfied. This company is a world leader in client care, you'd have to be "one of those" to come here and wr... Toon meer
Bedrijfsgegevens
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Capture One is the complete photo editing software solution. With powerful tools for organizing, color grading, layer editing – and much more – you get full creative control of your images and your workflow.
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Denemarken
- captureone.com
2,9
Gemiddeld
130 reviews
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There are a lot of tech companies out…
There are a lot of tech companies out there that listen to their clients and provide a great service, this company isn't one of them....
I purchased Capture one (20) and paid a one off lifetime payment, what they don't tell you is that your software is obsolete as soon as a new camera comes out that you want to purchase, They bring out another release and rather than them supporting the new camera for free they expect you to buy another new version of their complete software.....Being as the camera only gets released a few months after purchasing the software its disgusting that they cant at least give some leeway for at least a couple of years or so (at least)
That is a complaint about how they treat their customers, not even started on their poorly designed software.
All of their marketing literature states it to be one of the best 'photo' editors, the issue is that its a RAW editor (yes we know this, that's its main job not that they let you know that on their marketing info) but it lets you edit jpegs too however doesn't even give you basic tools for editing JPEGS for correcting barrel distortion etc that products costing a fraction of the cost can complete with no issue.
Updates? Have a read of the instructions for doing a simple update.
Lazy programming, Lazy design & Arrogant Self-indulgent Company.
29 januari 2021
Review zonder uitnodiging
Antwoord van Capture One
Hi Simon. We are really sorry that you aren't satisfied with Capture One.
We offer two different products; The license and the subscription.
When you buy the license, you buy the version that is available at the time of purchase. This includes all the service releases (incl. camera support and feature updates) that are within that specific version (in your case it is Capture One 20). When we release a new version of the software (e.g. Capture One 21) we offer older license holders a special upgrade price - not the full price for the new version.
This is a good option for those of our customers who don't frequently buy new cameras or who might not want all the newest features.
For the customers who always want to be on the latest version of the software, with new features and updated camera support we offer the subscription.
Please reach out to our support if you wish to switch to subscription, you can do so here: https://support.captureone.com/hc/en-us
Unfortunately cannot give 0 stars.
Unfortunately cannot give 0 stars.
Please bear with as this will be a longish review
I use now Fuji cameras and so bought Capture One for Fuji. I have used other camera makes in the past but as I now use just Fuji I bought the above.
On trying to download pictures I could only find 66 pictures available for download. Oddly most of the pictures I could import were not actually taken on Fuji cameras. My pictures are saved in MAC photos and I have around 3000 of them. All my pictures are catalogued into albums. One of those albums is called family photos and there are 249 of them all taken on an old Nikon D80. Should have mentioned that these are old photos that I retook onto to digital and in one sitting. Of the 66 picture I could download some were the family pictures. I have no idea why some of these should be available for download but not others. This is an example of how odd this whole thing is.
I have spent since April 2020 until now July 2020 contacting Capture One to try to sort this out. It has taken 2 customer service representatives to try to sort this out but to no avail. The latest emails have said that there is a glitch and the case has been raised with technical but the likelihood of it being fixed in the near future is remote. Also I have been told that a refund will not be given as the authorisation code I have has been activated (even though it doesn’t work). I will take this further. I would, however, be very wary of buying this product because, if like me you have these problems you will have wasted your money in my case £208.
23 juli 2020
Review zonder uitnodiging
Antwoord van Capture One
Thank you for taking the time to review us - we are sorry that you have had such a bad experience with us.
We understand that it might be too late now, but feel free to reach out to us via our support site writing Trustpilot in the header of the ticket - we will make sure to get back to you as soon as possible and hopefully find a solution.
A Luxury
It's good, but not £400 worth of good. Eyewateringly overpriced. You could buy ON1, Luminar4 and Affinity Photo and have a better portfolio of photo editors and still come away with pockets jangling. It's dearer than Photoshop for Photographers which is saying something.
17 juli 2020
Review zonder uitnodiging
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