Care Safe Reviews 

I cannot thank you all enough for the thoroughly professional and caring job from my very first contact right through to completion.
Murad and Niaj moved my elderly relative (with dementia and severe communication difficulties) out of one care home and into another.
They couldn’t have been kinder and more professional.
I cannot thank you all enough.
Absolutely no hesitation in recommending Care Safe.
On a very practical note, the cost was very competitive.

Excellent service. They helped, the patient out of bed and into a carry chair, and navigated downstairs. The guys were soo careful, taking every step extremely carefully. They then transferred the patient into a wheelchair and put him, very carefully into the ambulance. They drove extremely carefully to the care home and made sure he was ok, for the whole journey. Once arriving at the care home they carefully transferred him into his room.

Today a 3 man team (Ekbal, Jabed and Niaj) moved my immobile, bedridden sister-in-law from her basement flat, with concrete external stairs, to the hospital for an appointment. They were caring, experienced and friendly and managed the difficult transfer from the bed to a carry chair to a stretcher, and the same again in reverse on the way back, with professionalism and encouragement to their terrified patient. They worked very well as a team and I can’t thank them enough and would highly recommend them.

Care Safe Mobility, Ekbal and Jabed transferred my father to a care home this morning. The whole experience from booking the ambulance yesterday to the way the transfer was undertaken this morning was a great experience. The team were thorough, flexible and caring in the way the approached the move.
I would have no hesitation in recommending Care Safe Mobility to anyone who needs this type of support. Special thank you to Ekbal and Jabed - great job.
Richard Harvell

Murad transported my wheelchair bound sister today. My sister who is 84 was really happy with the whole process and says she was treated really nicely by Murad
Thank you to the company for the excellent service and special thanks to Murad for the excellent care he gave my sister.

Murad and Niaj transferred my wheelchair bound father very efficiently, great service will use again.

Fast, friendly, safe and professional service provided. Highly recommended.

Dear Care Mobility

Your staff today, Murad and Niaj were amazing, very friendly, polite and helpful.

They both completed their task with professionalism, they are an asset to your company.

Thank you
Regards
Anita/Christoph Sauter

Booked Care Safe Mobility to help with the transport of my mother from respite care back to her home. Javed and Murad turned up exactly on time and treated my mum with great care , checking in all the way with her too. Will definitely use this company again as service was excellent.

I used this service to get my dad safely from Heathrow to North London after he had an accident abroad. I wasn't with my father but they kept me up to date and informed about their process and the trip went without any hitches.

Care Safe Mobility looked after my husband very well on our trip to a hospital appointment. My husband cannot walk unaided. They were punctual, polite and helpful throughout. I highly recommend them.

Every driver we have ever had has been on time and reliable. They have gone above and beyond in duty of care, waiting longer than expected to ensure their client has got home safely. We cannot thank you enough for looking after our loved ones x

Excellent service, timekeeping, careful driving and friendly professional driver. Made a stressful and potentially difficult transfer so much easier. We will be using again. Thanks

I would definitely recommend this company the crew that attended to me went above and beyond would definitely use again

Excellent service and friendly staff, picked me up on time, complete reassurance and hassle free

Outstanding. Bless you. The guys were patient, under stressful circumstances. Really great service. Timely, polite, considerate. All round perfect. The ambulance, stretcher, all perfect.

I used Care Safe Mobility on Saturday 3rd of February to bring me home from hospital after ankle surgery.
The driver was very good, carefully getting me secured on the stretcher bed. We had a good journey home, and he got me into my home and ensured I was ok before he left.
The only possible down side to using this
company is that there is no telephone contact number for use out of hours. My discharge was on a Saturday evening, and at one point there was a query as to what time, as my medication wasn't ready. Fortunately, the ward were able to make up the shortfall, but if not, I would have had no means of contacting the ambulance driver, or the office to make them aware.
I point that out as an observation rather than a complaint.

Booking was easy - over the phone. Paid by bank transfer (there’s an extra charge for debit/credit card payments). Private ambulance arrived on time and staff were friendly, caring and professional. Journey was comfortable. Although hiring is an expensive outlay with any company, we felt that they exceeded our expectations.

Moved my mum on the Saturday before Xmas...when life hits you just have to deal with it...

From when I first got through to Care Safe Mobility on the phone they were pleasant and helpful. They called back when they said they would. Especially as it was the Friday before Xmas, I was impressed at how calmly they handled everything, patient with me and answered all my questions.
They asked me several questions to ensure that they came with the right equipment, staff and ambulance. Really put me at ease.

The ambulance turned up when they said it would and they calmed my nerves before hand (I was nervous as it was the Saturday before Xmas, so much going on and traffic can be horrendous).

The two guys in the ambulance were lovely and so caring and gentle with mum. They took her downstairs on the chair, into the ambulance and then up the stairs at my place and put her where we had asked.

First time I have used a private ambulance service and I was nervous, right through to them arriving.

I would have no hesitation in using Care Safe Mobility again and they will be my go to private ambulance service. I would and have recommended them.
They are a top class outfit as far as I am concerned.