The shipping took longer than stated: 6 calendar days/4 working days over the 8-10 working days announced and I missed the birthday where this was the gift. It's also confusing that it says shipping t... Toon meer
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Later edit! Am primit comanda astăzi! Cartile sunt interesante și de calitate. Singurul "-" este faptul ca a ajuns tarziu față de data estimată. Am primit mail cu scuzele de rigoare și un... Toon meer
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Nepoteii s-au bucurat foarte mult de carti, atat povestea cat si ilustratiile sunt foarte frumoase. Pacat ca au fost comandate la limita termenului pentru a le primi inainte de Craciun, ceea ce nu... Toon meer
Bedrijf heeft geantwoord
-1 In descriere spune că sunt 24 de pagini, 6 sau 8 sunt goale... Cu "laude despre carte" -2 nu este defel atenție la cei care preiau comanda ... Am comandat o carte cu un băiat și o fată, băiatul î... Toon meer
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4,0
Goed
402 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The books are amazing❤️
The books are amazing, the covers are thick and has a great quality! Thanks a lot! Best Christmas gift!🥰
The delivery was good, even if I saw a lot of reviews that are complaining about this - unfortunately the delivery inside the country(Romania) was bad - it took 2 weeks to get in contact with the books without to be announce by the Romanian Post Office - maybe a good suggestion will be to have the chance to select if you want a delivery by DHL
14 november 2023
Antwoord van Cartea mea Preferată
Salut Todea
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana Cartea mea Preferată
Bună calitate a cărților😁
14 november 2023
Antwoord van Cartea mea Preferată
Salut Rodica
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana Cartea mea Preferată
I didn't get my purchase!!!!!!!!!!
14 november 2023
Antwoord van Cartea mea Preferată
Hello
Thank you for your review. I can see that the package has been delivered to your adress, but if you still haven´t received the package we will help you, of course. We are always willing to help you with any problems according to your order.
We have replied your emails and we are always here to help.
Have a nice day!
Lisa Cartea mea Preferată
The color are beautiful, the book is great!
10 november 2023
Antwoord van Cartea mea Preferată
Salut Funer
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana Cartea mea Preferată
Minunat!
Am primit cărțile astăzi! Sunt MINUNATE!! Nepoțica mea se va bucura foarte mult!
Mulțumesc frumos!!
5 december 2023
Antwoord van Cartea mea Preferată
Salut Hannelore
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana Cartea mea Preferată
Great gift for kids
It has arrived in the meantime and it's wonderful! My kid will be thrilled about the story. Really happy that I was able to receive it in due time.
14 november 2023
Antwoord van Cartea mea Preferată
Hello Nicoleta
We are very sorry that you did not receive your order. Your order is at Poșta Română and can be collect with them: LY267353946DK
Please send an email to our customer service so we can help if you are unable to contact the Romanian post office: info@carteameapreferata.ro
We are very sorry that you didn't contact us in our customer service so that we could help sooner.
Have a nice day!
Joana Cartea mea Preferată
I didn’t get the books yet
I didn’t get the books yet.
I did the order and I pay, but the books didn’t arrived.
14 november 2023
Antwoord van Cartea mea Preferată
Hello
We are very sorry that you have not yet been able to receive your order. Your order must be collected from Poșta Română taking into account that it is in their possession.
We have replied your emails and we are always here to help, we really want you to receive your order soon.
Have a nice day!
Joana Cartea mea Preferată
I didn’t recieve my order
I didn’t recieve my order. I’M still waiting. I orderd one month ago.
14 november 2023
Antwoord van Cartea mea Preferată
Hello
We are very sorry that you have not yet been able to receive your order. Your order must be collected from Poșta Română taking into account that it is in their possession.
We have replied your emails and we are always here to help, we really want you to receive your order soon.
Have a nice day!
Joana Cartea mea Preferată
Even though people were complaining a…
Even though people were complaining a lot about the delivery time the process was transparent and went very well, you only need to have patience! The products I ordered have a good quality.
6 november 2023
Antwoord van Cartea mea Preferată
Salut Roxana
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Cartile au ajuns in jur de 12 zile
Cartile au ajuns in jur de 12 zile , povestile sunt frumoase insa din cauza felului cum au fost impachetate au fost strambe anumite locuri din coperti .
10 november 2023
Antwoord van Cartea mea Preferată
Salut Mihaianu
Mulțumim pentru evaluare! 💝📚
Dacă aveți probleme cu modul în care au fost livrate cărțile dvs. sau dacă sunt deteriorate, vă rugăm să contactați echipa noastră de asistență pentru clienți pentru a vă putea ajuta.
Cu prietenie,
Joana
Cartea mea Preferată
Very interesting
The book are very special for the kids.
I order 4 books in every year for the Xmas!
9 november 2023
Antwoord van Cartea mea Preferată
Salut Mihaianu
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Antwoord van Cartea mea Preferată
Salut Lory
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Antwoord van Cartea mea Preferată
Salut Andrei
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Antwoord van Cartea mea Preferată
Salut Dana
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Recomand cu incredere
Sunt foarte multumita de produs si de calitatea serviciilor. Multumesc echipei de suport clienti.
28 september 2023
Review zonder uitnodiging
Antwoord van Cartea mea Preferată
Salut Mariana
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Antwoord van Cartea mea Preferată
Salut Mariana
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
The book is great, the delivery was very slow, almost 2 weeks.
The book is great, excellent for a present. The translation can be more readable and the delivery was very slow.
8 augustus 2023
Antwoord van Cartea mea Preferată
Salut Elen
Mulțumim pentru evaluare!📚
Cu prietenie,
Joana
Cartea mea Preferată
The book didn't get to me
The book didn't get to me. I was not informed if it was in town or how i should get to it. I also didn't get my money back. Am i supposed to research all day were the books are?
11 juli 2023
Antwoord van Cartea mea Preferată
Good morning
We are very sorry that you have not contacted us for our customer service we are always here to help.
We are very sorry that the Romanian post office did not inform you that the order was awaiting collection from them. I will send you an email with all the information so that we can find the best solution for you. Once again we are sorry for what happened and we are here to help.
Cu prietenie,
Joana
Cartea mea Preferată
Este o modalitate grozava de a pregati…
Este o modalitate grozava de a pregati copilul pentru inceperea scolii. Ne distram si pregatim impreuna.
18 juli 2023
Antwoord van Cartea mea Preferată
Salut Angela
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
Antwoord van Cartea mea Preferată
Salut Borlea
Mulțumim pentru evaluare! 💝📚
Cu prietenie,
Joana
Cartea mea Preferată
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