Catanutra Reviews 

161
TrustScore 2 uit 5

1,8

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Beoordeeld met 5 van de 5 sterren

The berry drink mix was a nice surprise;it actually tastes good and not chalky like most powders. I started noticing I could concentrate longer at work, and even at home I don’t feel as drained. It ju... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

STAY AWAY ! Harmful for health and finances !! Fraud alert .. never make any purchase. They will keep your credit card details and make automated debit payments every 30 days until you block t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchased 3 + 2 for PH5,200. Received parcel today, only has 3 boxes and each box only has 20 packets, supposed to be 30 packets per box. Have noticed that other customers are having similar issues... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

They are now going under the name Celivida. Third company name change in just a few months. Absolute scam. They are using AI to fake endorsements. I'm going to have to shut my card down to final... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

161 reviews

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3 sterren
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1,8

Alle reviews

(161)

134 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Do not trust Cata Nutra.

Do not trust this company. I ordered because I was under the impression that it was an American made product. It says made in America on the website. This company is based in China.
I have never received any merchandise from them and they have charged my account twice.
My mistake that I didn’t realize that this was a subscription. I have contacted my bank to dispute the charges. Read the reviews and don’t make the same mistake that I did.

2 september 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for reaching out and sharing your experience. I completely understand your frustration, and I want to assure you that we’re reviewing this situation carefully. Our team will get back to you shortly with an update on your order and charges.

We truly appreciate your patience while we look into this and work toward a resolution.

Beoordeeld met 1 van de 5 sterren

What a scam

What a scam! The company is in China - the products they sell have no results or clinical trials. I have placed my order because they have faked the original video of biologist suggesting this product is the best on the market. But the worst is that o have never received the products and they refuse to refund me. I am already for three months receiving the same response: they are helping me but now they have even stopped responding toty emails. TOTAL SCAM

30 juni 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for reaching out and sharing this with us. I’m very sorry to hear about your experience. Please know that we’re reviewing your case right now and will get back to you with an update as soon as possible.

Your feedback is important to us, and we truly appreciate your patience while we work to resolve this.

Beoordeeld met 1 van de 5 sterren

Bought once to try

Bought once to try, did not choose recurring, yet now they are charging me each month. 5 email communications telling them to cancel, and still they will not. You also cannot cancel yourself. Avoid at all cost.

30 juli 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thanks for reaching out and letting us know. We’ll review this right away and get back to you with an update as soon as possible.

Beoordeeld met 1 van de 5 sterren

I wish someone could help to stop

I wish someone could help to stop , auto subscribe I have looked and looked on their web site to cancel for Months I send them emails and they still keep trying to auto bill my card, I have boxes of product and was throwing them away a can’t seem to stop , they DONT WORK PRODUCT doesn’t work ,

1 september 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thanks for reaching out. I understand your concern, and I want you to know we’re reviewing this for you right now. Our team will get back to you shortly with an update so we can get this sorted out.

Beoordeeld met 1 van de 5 sterren

This is a very sketchy company

This is a very sketchy company , like many many other people they signed me up automatically and keep on taking money from my account without my consent, I have asked them 6 to 7 times to cancel my subscription they cook up some excuse for not doing it. Please stay away from this scam of a company, if u want to save ur bank account They have no consumer ethics what so ever

28 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for sharing this with us. I hear your concern, and we’re reviewing your account and subscription details right away. Our team will reach out to you directly with an update and next steps.

We appreciate your patience while we work through this and make sure it’s resolved properly.

Beoordeeld met 1 van de 5 sterren

TWO DAYS LATER ….PLEASE … SOMEONE HELP ME STOP A HIDDEN…


TWO DAYS LATER … NOTHING BUT WORD SALAD FROM CATA NUTRA. THEY ARE DEFINITELY NOT BASED IN AMERICA.

OH … AND MORE BOTTLES OF PILLS HAVE JUST ARRIVED. CATA NUTRA? WHERE’S MY REFUND?

PLEASE … SOMEONE HELP ME STOP A HIDDEN SUBSCRIPTION TO THIS COMPANY. I HAVE EVEN CONTACTED THE IRISH BANKING SYSTEM. THEY HAVE MY BANK DETAILS AND I BELIEVED I WAS BUYING ONE ORDER. THEY ARE SENDING ME AN ORDER EVERY MONTH.

PLEASE … CAN SOMEONE HELP? I CANNOT AFFORD THIS …. OBVIOUSLY A SCAM … THE ORDERS COME FROM CHINA ….

31 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for reaching out and letting us know what’s going on. I completely understand your concern, and we’re reviewing your account and subscription details right away. Our team will follow up with you directly with an update and next steps.

We appreciate your patience while we look into this and make sure it’s addressed properly.

Beoordeeld met 1 van de 5 sterren

The packages said there were 30…

The packages said there were 30 packages but only 20 arrived. It is a scam

31 juli 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thanks for letting us know. We’ll review your order details right away and reach out to you directly to get this sorted. Please know we take this seriously and will make sure you’re taken care of.

Beoordeeld met 1 van de 5 sterren

Subscripion without asking for it !!!

This is unseen ! I placed an order and saw it was send from China! I was stupid enough to order 3 boxes. And now out of the blue without any subscription They send me another package !! They just use your Mastercard. And customerservice …. What is that ?
CAN someone tell me what can be done about this ?

30 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

I hear your concern and I want to assure you we’ll review this right away. Our team will reach out to you directly to go over your order and make sure this gets resolved. Please know we take these matters seriously and will get back to you with next steps.

Beoordeeld met 1 van de 5 sterren

It’s a scam.

It’s a scam.

29 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

I’m really sorry to hear how you’re feeling. Please know that this is not a scam—we truly value our customers and want to make things right for you. Our team will reach out to you directly to better understand the issue and provide the help you need.

Thank you for bringing this to our attention—we’ll make sure you’re taken care of.

Beoordeeld met 1 van de 5 sterren

They answer under reviews they gone be…

They answer under reviews they gone be contact and they NEVER DID i never get my product and money back absolutely really bad experience from this company PLEASE don’t buy from them
I have questions to this company why under reviews you answer you contact to me and help whit this problem and NEVER DID????
I should contact to my bank and trying get help from them return my money because you company absolutely SCAM

11 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for reaching out and sharing your concerns. I’m truly sorry for the frustration you’ve experienced. Please know that we take your feedback seriously, and we will review your order details right away. Our team will be reaching out to you directly to resolve this matter as quickly as possible.

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers- paid $30.45 on 8/19/25 and never received anything. Cannot contact anyone.

14 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

We’re really sorry to hear about this. We completely understand your frustration and sincerely apologize for the inconvenience. We’re going to look into your order right away and will get back to you as soon as possible with an update.

Beoordeeld met 1 van de 5 sterren

I had to put 1 star to write a review

I had to put 1 star to write a review.
I've been trying to cancel subscription with ZERO response and these fools sent yet another.

I am unable to find a contact phone to express my supreme dissatisfaction. Anybody have a contact phone for them?

27 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

We’re truly sorry for the frustration and inconvenience this has caused. We completely understand your concern and sincerely apologize for the lack of response so far. We’re going to review your subscription issue immediately and will reach back out to you as soon as possible with a resolution.

Beoordeeld met 1 van de 5 sterren

SCAM!!!

They never sent the products and scammed me, gaslighted me with tellling me all the time that the product was “on its way” but it’s been many months now. Had to close my card because of this 🤬

27 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

We’re very sorry to hear about your experience and completely understand how frustrating this must be. We sincerely apologize for the inconvenience and the trouble this has caused. Please know we’re going to review your order immediately and will get back to you as soon as possible with an update.

Beoordeeld met 1 van de 5 sterren

SCAM!!!!!

SCAM!!!!!! STAY FAR AWAY FROM THIS SCAM OF A BUSINESS. 1 Star is a compliment for them. I have been trying for a month to cancel a “reoccurring” subscription that THEY AUTOMATICALLY sign you up on. SOOO FREAKING SHADY AND UNETHICAL!! I am still trying to cancel but they have NO customer service to speak with and the “support” email address is AI because they cannot even tell me how to unsubscribe. SO FRUSTRATING!!

26 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for bringing this to our attention. I truly apologize for the frustration you’ve experienced—we never want any of our customers to feel ignored or misled.

I understand how upsetting it must be to have trouble canceling your subscription, and I want to assure you that we’re reviewing your account right away. Our team will reach back out to you with a resolution as quickly as possible.

Your feedback matters, and we’re committed to improving both our service and communication so situations like this don’t happen again. Thank you for your patience while we work to make this right.

Beoordeeld met 1 van de 5 sterren

SCAM ALERT

SCAM ALERT! DO NOT BUY!! They not only DID NOT DELIVER the first order and stole my money, NO REFUND, but then also decided to charge me for another order without my consent!

26 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for letting us know what happened. I want to sincerely apologize for the frustration you’ve experienced with your order and billing. Not receiving your package and then being charged again without clear consent is understandably upsetting.

We’re reviewing your account right away to confirm what went wrong, and we’ll be reaching back to you with an update and resolution as quickly as possible. Please know we take situations like this very seriously, and we’re committed to making things right for you.

Thank you for your patience while we look into this further.

Beoordeeld met 1 van de 5 sterren

This is a Scam and they keep charging…

This is a Scam and they keep charging your credit card. Fortuately for me my credit card declined their charge and contacted me However, I am unable to get whatever they are doing cancelled so need to get a new credit card Stay away from this company they are not in teh USA as they clain amd you can not get a hold of the company by phone or email

25 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

I’m very sorry to hear about this experience—it’s absolutely understandable that you’re frustrated. Please know we take situations like this seriously. I’ll be checking into your account right away to understand what happened and ensure no further charges are made.

Our team will reach out to you directly with an update and work with you to get this resolved as quickly as possible. Your peace of mind is important to us, and we’ll do everything we can to make this right.

Beoordeeld met 1 van de 5 sterren

Things a company should do!

Well for one thing this company should send their customers everything they order & prepay $ for. Secondly they should give a phone # to contact customer support & if they're not going to do that then at least read the emails that the customers write them on the only form of contact they give. 3rdly they should stop trying to take $ out of the accounts of their customers that paid for a product once & never signed up for any ongoing products which they have not even received the entire first order they paid for. This company has tried to extract $ from my account 7 extra times in just a 5 week period. I will never do business with this company again.
Thank you,
Denise Milligan

22 juli 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for taking the time to share your concerns. I’m truly sorry for the frustration and disappointment you’ve experienced. I completely understand how upsetting this must be, especially with the issues regarding your order and billing.

Please know that we take this very seriously. We will reach out to you directly to review your account, ensure no further charges are attempted, and work on fixing this issue for you.

We sincerely apologize for the inconvenience and the lack of clarity in communication. Your feedback is extremely valuable, and we’ll use it to improve the way we support our customers.

Beoordeeld met 1 van de 5 sterren

Parcel issue- sorted out but I think I got scammed!

This an update on my parcel issue- It was already sorted out through a friends' help. I picked up the parcel this morning from the postal office nearby my place.
I hope that Catanutra can improve their customer service to be more pro active. As a customer, I rely on them to help sort out any issue regarding my order.
I wonder why the number of bottles I get is not the same as advertised in your website? I paid 739.50MOP but received 5 bottles only. In your website, I'm supposed to received a total of 7 bottles for the money I've paid. Can you explain?

23 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for updating us, and I’m glad to hear that you were able to pick up your parcel with the help of a friend. I truly appreciate your patience throughout this process.

I’m very sorry to hear about the issue with the number of bottles you received. I completely understand your concern, especially since you paid for 7 bottles but only received 5. Please accept our sincere apologies for this mistake.

We will review your order details right away and reach out to you directly to get this corrected and ensure you receive what you paid for.

Thank you again for your feedback regarding our customer service—we’ll use it to improve our support and communication moving forward.

Beoordeeld met 1 van de 5 sterren

Do NOT buy from Cata Nutra

Do NOT buy from Cata Nutra. The supplements are trash and they'll sign you up without your consent for subscriptions and then not honor their return policy. Stay away!!!

22 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

Thank you for sharing your feedback. I’m truly sorry to hear about your experience with us and I completely understand your frustration regarding the subscription and return process. This is not the experience we want for our customers.

Please know that we take your concern seriously. We will be reaching out to you directly to review your account and work on fixing this issue for you.

We sincerely apologize for the inconvenience and disappointment this has caused, and we appreciate you bringing it to our attention so we can improve.

Beoordeeld met 1 van de 5 sterren

This is actually a scam!!!

22 augustus 2025
Review zonder uitnodiging
Logo Catanutra

Antwoord van Catanutra

I’m very sorry to hear how you feel, and I completely understand your concern. Please know we take feedback like this very seriously.

We will be reaching out to you directly to review your account and work on fixing this issue for you.

Thank you for bringing this to our attention, and we truly apologize for the frustration this has caused.

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