Can't fault Cazaar! My order had gone astray somehow after they dispatched it, but after my initial query/complaint, I had a reply within the hour saying they would instigate a full 'resend'. The cost... Toon meer
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Lees wat reviewers zeggen
Ordered from this company a few times. Absolutely fantastic customer service. They go above and beyond to help you achieve the look you want. Ordering online is extremely easy and stock always seems... Toon meer
Very good pricing and delivery. Item arrived with some damage although the exterior was fine. As it was an Xmas gift there was a gap between purchase and discovery of the damage. I was concerned that... Toon meer
I had a query about sizing of costume so I emailed and interacted with Melanie Bennett who went above and beyond to help me and was extremely prompt in replying back. I ordered yesterday and expectin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
#1 Dedicated Marketplace for all things FUN! | Fancy dress, Partyware, Gifting, Homeware, Electronics & more! Easy To Use Platform! Great Customer Service. Secure Payment. Fast Shipping.
Contactgegevens
Unit 3 40 Comet Way, Southend on Sea, Essex, SS2 6GD, southend, Verenigd Koninkrijk
- 01702617821
- support@cazaar.co.uk
- cazaar.co.uk
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
Excellent service, ordered products and they were delivered next day (standard delivery). A minor issue was dealt with promptly and efficiently. Wouldn’t hesitate to use this company again.
Excellent service
Had an issue with a missing part from my order and the customer service was excellent , received a replacement item within a few days . Will definitely order from here again.
Had excellent response from customer…
Had excellent response from customer service after a mistake I had made. Couldn’t have been more helpfull and order arrived the next day!
Great service
Fast delivery, followed by Exceptional customer service from Melanie, thanks very much
Great customer service
Website really easy to use and best prices for fancy dress I have seen. Amazing customer service. I needed my order next day, clicked next day delivery but somehow it changed back to standard. I didn’t realise until the payment had gone through and was really disappointed as I needed the outfit for Saturday. I emailed not thinking they’d be able to do anything but to my surprise they were able to locate my order and upgrade the delivery for no charge. I am so pleased and grateful, even if it does not arrive in time I’m grateful that they tried. Would buy from again
Flags
Had a problem with Evri
Wasn’t the company’s fault but must say they put it right and happy to say that I received my item just two days later. Can’t fault this company great prices great communication thank you
Very quick to resolve a minor issue…
Very quick to resolve a minor issue with an order.
Very polite and helpful communications
Melanie was really helpful
Melanie was really helpful, understood exactly what we were looking for and made useful suggestions making our decision a lot easier.
Only order clothing if you sure you will fit in it…
The delivery of goods was prompt Unfortunately the products I ordered were very small sizes despite up sizing.
The cost of returning was payable by myself so even though I received a refund for the goods there is no refund for returning goods that don’t fit. So I have had to pay approx £4 just for looking!!! If you are ordering fancy dress clothing sizes are very small and you need to add the cost of returning as a consideration before you order.
My prop was broken and they sent a…
My prop was broken and they sent a replacement thank you
i ordered a union flag and a flag pole…
i ordered a union flag and a flag pole to fix upon my
home i received a palestinian flag i hope this was a genuinely mistake and nothing more please make contact to rectify

Antwoord van Cazaar
Great customer service
Had a problem with a novelty hat.
Contacted Melanie - explained the issue - and a replacement was sent the next day.
What marvellous customer service and thankyou. Mrs L.

Antwoord van Cazaar
The belt was damaged and got intouch…
The belt was damaged and got intouch with them answered same day Sent a replacement that day received very quickly

Antwoord van Cazaar
Incorrect item initially sent
Incorrect item initially sent, correct item sent next day and tol to keep original. Cannot fault this response.

Antwoord van Cazaar
Replacement sent instantly
Great customer service evri messed up cazaar sent replacement out same day brilliant 5 stars guys

Antwoord van Cazaar
Fabulous seller with excellent…
Fabulous seller with excellent communication and customer service. Highly recommend!

Antwoord van Cazaar
A small problem was sorted out…
A small problem was sorted out pleasantly and promptly. Top marks to the office staff.

Antwoord van Cazaar

Antwoord van Cazaar
Amazing customer service and quick…
Amazing customer service and quick delivery.

Antwoord van Cazaar
Great customer service
Ordered a set of “Gonks”. Unfortunately one had been damaged in transit but Melanie was very helpful and understanding and sent out a replacement immediately. Great customer service!

Antwoord van Cazaar
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