I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it... Toon meer
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I have dealt with CCTV direct for many years & would highly recommend them. Their tech support are very quick to respond and Lamont & Dan resolve problems quickly & efficiently & profesionally. Dean... Toon meer
I had a fault with the microphone on one of my uni view tri-guard 2.0 cameras, Dan Lee at tech support remoted in on the EZ view app and checked it out, he also updated the NVR and camera software. He... Toon meer
So we were really struggling with an unusual issue with 4 cameras on a 26 camera system were on line but no Live view. Lamont remotely logged in, spent time diagnosing the problem and sorted it out... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Contactgegevens
Unit 3 Scala Court, LS10 1JD, Leeds, Verenigd Koninkrijk
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
Great Technical Support
Thank You Adam for your technical support.
As always the service from CCTV Direct is fantastic. Cheers
Legend Lamont
Lamont delivered the goods again today with an NVR issue top man
Nothing is to much trouble
Nothing is to much trouble. Good support when you need it. Thanks Lamont
Lamont with CCTV direct
Lamont with CCTV direct, is extremely helpful and always sorts any issues with our camera systems.
I can’t recommend this company enough, absolutely fantastic.
Thanks.
Great tech support
Lamont dealt with the issue I had extremely quickly and without any fuss which as an installer on site is very important. Highly recommended.
Speedy fix
Probably the fastest fix I have ever had. Lamont remote connected and installed 2x plugins that I was unable to download. Job done. Cheers Monty.
First class service
First class service, needed help in setting up the new unv doorbell to existing nvr Lamont had it setup within minutes. Thank you
Live view went missing
I couldn't get live view on one of my cameras earlier today. Many thanks to CCTV Direct and in particular Lamont for sorting it out promptly. I can always rely on you guys.
Excellent customer service
Excellent customer service. Friendly, helpful, knowledgable. I wish all companies we deal with were like this!
Really helpful company
Really helpful company. I prefer them over lots of other ones as they do use common sense and when you make mistakes, they're helpful! Thanks again.
GREAT SERVICE!!
Thank you lamont, quick and easily communicated service.
Fab tech team.
The tech team at CCTV Direct are superb. The phone is answered quickly and support is top notch. The team are friendly and very knowledgable.
Great customer service
I called technical at almost closing time not really expecting the call to be answered but it was. Lamont was great and answered my question quickly and talked me through which options I had to select on the website to download what I needed.
I can't fault him or the company.
Great customer support
Great customer support. Had an update issue and Dan helped out massively in getting the system back up and running remotely. Would definately reccomend.
I have just started using UNV camera…
I have just started using UNV camera systems , I am delighted with the versatility of the system and the quality is excellent.
Tech Support especially Dan , couldn't do enough for me to get things up and running. They really know there stuff , efficient and excellent service. Thank you
Best technical support experience
We have been using this system for a few years now and every time we call for assistance the service has been amazing- particularly from Lamont Marshall. This team member always goes above and beyond to make sure you are walked through in simple steps with any technical problems. He is a pleasure to deal with and is what great customer service looks like . Thanks Lamont!
Lamont as always outstanding tech…
Lamont as always outstanding tech support in a very friendly and professional manner.
Cant recommend there support enough.
Thanks as always mate.
Daniel was fantastic helped us through…
Daniel was fantastic helped us through the whole process
Dan tech support
I spoke to Dan in technical, he was very helpful, professional and polite the problem I had was all sorted👍🏻
Dan = 5*
Dan was a massive help in getting my CCTV back up and running, no fault of the CCTV just user error! Dan even stayed later than his planned shift in order to make sure it was sorted to save me waiting until the next day. Thank you again so much, always a 5 start service!
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