Central Housing Group Reviews 442

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have just extended my contract for another two years. My property has been professionally managed by Central Housing for nearly twenty years. Just a first class property management company with exce... Toon meer

Beoordeeld met 4 van de 5 sterren

Central housing group is a very good property management team. Their communication is excellent, they keep you informed when dealing with any issues, they always provide solutions and alternatives wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

442 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Been working with CHG for years

Been working with CHG for years. No bad experiences at all. Always very professional and a pleasure to work with.

3 juni 2025
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Antwoord van Central Housing Group

Thank you for taking the time to leave a review of our guaranteed rent scheme.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Outstanding service

Central Housing Group is the best letting across England and Wales to my best knowledge. They hold a position of outstanding services across London Boroughs.Central Housing dealt with me for the past years and never let me down on of my request. Jo has a manager and Alex are super Hero with their entire team. Looking for letting on what you need is Central Housing Group. God bless you guys.
Love from Janet

27 mei 2025
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Antwoord van Central Housing Group

Thank you for your kind words Janet.

We wish you and your family much happiness in your new home.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

why I would recommend Central every time

I have been with Central for many years and would never go elsewhere. They run the business very professionally, and give me piece of mind, knowing that statements and rent are always on time.

24 april 2025
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Antwoord van Central Housing Group

Thank you so much for your loyal custom Gerald. It is very much appreciated.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Truly Professional service

I am a long term landlord and have been using CHG for over 10 years. CHG is a trusted partner and it actively manages my properties with care and attention. The service provided by Jo, Kat, Deniz, Maria and Abby is amongst the best in the industry. They take the stress out of property management and I recommend CHG to experienced landlords as well as new landlords who value peace of mind.

27 maart 2025
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Antwoord van Central Housing Group

Thank you so much for your kind words Gum, I will make sure I pass your comments onto Kat, Deniz, Maria & Abby.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

I’ve been using Central Housing group…

I’ve been using Central Housing group to manage my rental property for the past 8 years, and I couldn’t be happier. Their smooth and efficient management means I rarely have to get involved—time is money, and they’ve certainly saved me both. Communication is clear, issues are handled promptly, and they consistently find reliable tenants. Highly recommend their services if you’re looking for hassle-free property management.

11 maart 2025
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Antwoord van Central Housing Group

Thank you for your review of our guaranteed rent scheme.

We work very hard to ensure that our landlords have a stress free experience & I'm delighted that your experience with us has been so positive.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

A very well run professional outfit…

A very well run professional outfit with a great team supporting me as a landlord along the way.
Hassle free rent each month and on time.
Highly recommended

5 maart 2025
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you for your review and your recommendation!

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Very efficient service always very…

Very efficient service always very responsive to issues with the property

13 januari 2025
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Antwoord van Central Housing Group

Thank you, we do our very best to provide the best guaranteed rent service that we can.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

A Very efficient and honest company…

A Very efficient and honest company which is ethical and helpful to landlords and tenants.
We have been with them for over 15 years , and cannot fault them.
The management and staff are extremely diligent and reliable.
We recommend them wholeheatedly.

3 december 2024
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you Sunil, we really do welcome feedback from longstanding landlords like you.
We work hard to keep our standards as high and it is heartening to hear that our hard work is appreciated.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Extremely satisfied with the company

I am extremely satisfied with Centarl Housing group. Been with them for the past 2 years and just happy to renew for another 2 years.Very proffesional and outstanding service, positive experience and hassle free. My property has been fully managed and rent has been paid as we agreed on time.I would highly reccomend them. 5 star

14 november 2024
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you Mariya, we are so pleased to hear that you have decided to renew your management agreement with us.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Renting my property with CHG…

Renting my property with CHG for nearly 5 years. Romesh, Joanna and Maria are always available to help. Very friendly and jobs, such as Gas certificate and repairs are done without any hassle. Rent always paid on time too. Just renewed with them again. Thank you

30 oktober 2024
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you for choosing us to manage your property again Faruk.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Stress free letting!!

Having rented my property through Central Housing for more than a decade, I can truly say this has been the least stressful company to work with in terms of renting a property out.

For a fee equivalent to two weeks rent, I have a fully managed property.

Staff like Joanna are totally on top of things that need sorting out, be it a gas certificate or a smoke alarm to be updated etc.

Romesh is great at advising how to get a property up to scratch for renting out and providing the best possible rent. Whilst the rents are a little lower than private renting, by the time you account for any empty periods, agent commissions etc you are not far off and the stress is a lot lot less in comparison.

Central Housing are doing a grand job and they take on responsibility for any damage or breakages caused by their tenants.

With contracts for one year to three, five or possibly longer, you can decide how long you wan tot be with them for, but chances are, once you sign up, you will stay long term.

10 oktober 2024
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Antwoord van Central Housing Group

Thank you so much Parag.

It is always lovely to receive such wonderful feedback from our longstanding landlords.

As you say, the rent is a little below market rates but the peace of mind you get in return is priceless!

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Such a good agent

Such a good agent - professional, great communication - highly recommended

1 oktober 2024
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Antwoord van Central Housing Group

Thank you so much for leaving Central Housing Group Ltd a 5 star review.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Positive experience over three years

Central Housing staff have been very good to deal with during the last three years. As a landlord, I know my property is in good hands and is being managed efficiently both on my behalf and the tenant’s. They communicate promptly and are always friendly and helpful.

17 september 2024
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Antwoord van Central Housing Group

Thank you Emily, it is always such a pleasure to deal with you too!

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Contract renewal

Great service and response.

12 september 2024
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Antwoord van Central Housing Group

Thank you so much for taking the time to leave a review.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Prompt and efficient property…

Prompt and efficient property management! Staff well informed and considerate towards both tenant and landlords needs. Peace of mind that any emergencies and/or repairs are carried out by quality trades.

12 september 2024
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Antwoord van Central Housing Group

Thanks Imi, we do our very best to ensure that our landlord's and our tenant's needs are taken care of.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Property management

My property is managed by Central Housing Group as a company to help me take care of my rental property, and I must say that I am extremely satisfied with their services. From finding reliable tenants to handling maintenance requests, they have been efficient and professional every step of the way. I highly recommend their services to any property owner in need of reliable and trustworthy management. Thank you, Alex, Joanna and the entire team.

12 september 2024
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Antwoord van Central Housing Group

Thank you for your wonderful review of our guaranteed rent scheme.
We work very hard to ensure that our landlords have a stress free experience.
Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Have been with CHG for 3 years and my…

Have been with CHG for 3 years and my experience has been positive one. The staff are responsive and the level of customer support from the whole team is five star. Highly recommended for a fully managed and hassle free service with guaranteed rent !

9 september 2024
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Antwoord van Central Housing Group

Thank you, we really appreciate your kind feedback.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

The took over and did renovation work…

The took over and did renovation work very well.The company took away all my worries.

31 juli 2024
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Antwoord van Central Housing Group

Thank you for taking the time to leave your review of our guaranteed rent scheme.

Now you can sit back and relax and enjoy many benefits of our letting scheme for our landlords, e.g. ‘guaranteed’ rent each month, no risk of rent arrears, no legal eviction costs, rent paid when your property is empty and protection against tenant damage.

Joanna Monte-Colombo
Property Manager, Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Impeccable Team

I have dealt with Central Housing for the past twenty years as a LandLord .The team is one I would highly recommend and definately work with again.Central Housing managed my property with such expertise and reliability I often forgot it existed.Their service throughout the years has been
faultless at all levels.The team is vigilant , friendly and always professional with a can do attitude that any issue is resolved / addressed in a timely manner .I have every confidence that anyone dealing with or looking to deal with Central Housing will no doubt have the same experience .

23 juli 2024
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Antwoord van Central Housing Group

Thank you Miriam,

How quickly did those 20 years pass?! I would like to take this opportunity to thank you for your longstanding loyalty and your custom.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

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