Central Housing Group Reviews 442

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have just extended my contract for another two years. My property has been professionally managed by Central Housing for nearly twenty years. Just a first class property management company with exce... Toon meer

Beoordeeld met 4 van de 5 sterren

Central housing group is a very good property management team. Their communication is excellent, they keep you informed when dealing with any issues, they always provide solutions and alternatives wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

442 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Excellent service as usual.

I have always been very happy with the service Central Housing Group have provided over the many years they’ve been letting my properties.

5 mei 2022
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Antwoord van Central Housing Group

Thank you Mike, we look forward to providing you with good service for many more years to come!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Property Management & Rental Service

We have recently renewed our agreement with Central Housing Group.
This has been on the basis of their continued professionalism and support.
Romesh and the team have been very reliable in their management approach and have always kept me informed on all matters.
They are all efficient, results driven and provide excellent service at all times. I would recommend contacting them.

4 mei 2022
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Antwoord van Central Housing Group

Thank you for renewing your agreement with us.

We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

you been very helpfull

you been very helpfull and very nice , many thanks for every thing you have done for us .

27 april 2022
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Antwoord van Central Housing Group

Thank you so much for taking the time to leave this review.
We wish you and your family every happiness in your new home.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

This is the most committed

This is the most committed, responsible and reliable housing group I have ever been serviced by for my housing needs. Not one but all staff strive to provide the reliable and quality service. The staff will endeavour to do what ever they can to find solutions and work promptly and always be client friendly with you.

20 april 2022
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Antwoord van Central Housing Group

Thank you so much.

We work very hard to provide a 5 star service to our highly valued landlords and tenants and feedback like this makes it all worthwhile.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Originally we were with a local estate…

Originally we were with a local estate agent, but they were not very good.
We have been with Central Housing Group for three years and are now entering our fourth year. They are efficient and friendly, prompt with payment and also inform us when services are due, and arrange everything that is needed to be done.
We would highly recommend this company

19 april 2022
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Antwoord van Central Housing Group

We are aware that there are other agents out there who offer similar management schemes and we thank you for your loyal custom Mary.

Our Guaranteed Rent letting scheme offers our landlords ‘guaranteed’ rent each month, no risk of rent arrears, no risk of legal eviction costs, rent paid when your property is vacant and protection against tenant damage. Peace of mind is priceless.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Great company to entrust your property

Great company to entrust your property. Excellent service and helpful staff.

13 april 2022
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Antwoord van Central Housing Group

Thank you Mr. Mitra, I will pass your comments on to our team.
Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Very happy with their service

Very happy with their service
Very quick to let me know about any issues and faults in the flat which are resolved quickly by their experienced Hamdy men/ plumbers/ electricians

5 april 2022
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Antwoord van Central Housing Group

Thank you for taking time out to review our service.

We aim to take the strain out of being a landlord and can arrange most jobs from a dripping tap to a full refurbishment!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Kim Smith

I have rented property through Central Housing Group for 20 years and have always had first class service. The team are very helpful and always there for you. Payments are always on time. So a 10/10.

31 maart 2022
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thanks Kim, we truly appreciate your kind words.

We look forward to managing your property for many more years to come.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

They are very helpful and prompt with…

They are very helpful and prompt with any repairs and always quote first at a reasonable rate. They've looked after the renting of my flat for 30 years and I would highly recommend them.

21 maart 2022
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Antwoord van Central Housing Group

Thanks Gerry, always lovely to hear from such a highly valued and longstanding customer.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

I would highly recommend Central Housing Group

I would highly recommend Central Housing to manage a property, I have dealt with them for many years now! A very professional, helpful hassle free service. I would happily recommend to anyone with a property to rent. Rent is paid into your account every month without fail. They regularly check on the properties, any necessary repairs are carried out at a very reasonable rate, or you can use your own workman. Don't go anywhere else!!!!

11 maart 2022
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Antwoord van Central Housing Group

Thank you so much for your helpful review.

We aim to make letting your property a smooth process.
Romesh & Alex will guide you through the process of getting your property ready to let and then you will be assigned your own Property Manager who will look after everything from that point on. Your rent is paid on time every month, leaving you free to get on with other things.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

I have let another property to CHG

I have let another property to CHG. Romesh is truly a pro in this industry. He is very clear and transparent, and does exactly what he says and in the timeframe that he says.
I would highly recommend CHG.

22 februari 2022
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you, we always hope to exceed expectations and we hope to continue to do so for many more years to come.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Central Housing

I have rented my property through Central Housing for over 12 years . They have provided an excellent service during this period. Always very helpful and understanding .

14 februari 2022
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Antwoord van Central Housing Group

Thank you Anil,

We always strive to go the extra mile and I am pleased to see that we are doing just that for you.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Amazing agency

Amazing agency who were very person centred, friendly and welcoming. Any issues I had were dealt with in a timely manner, even through Covid. Housing manager went above and beyond her job role to help me. All the Maintenance and repairs needed were carried out as quick as possible. Can’t fault anything with Central housing.

7 februari 2022
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Antwoord van Central Housing Group

Thank you so much for your kind words about your time as a tenant with Central Housing Group.

We wish you all the best for the future in your new home.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Property well managed with no hassle

I've rented out my property through Central Housing Group for three years and I am about to renew my contract with them. The team are very professional and have managed all aspects of the property and tenant for me and on several occasions they have exceeded my expectations. I'd very happily recommend this agency to any landlord.

1 februari 2022
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Antwoord van Central Housing Group

Thank you for your review Gareth.

We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

superb service

Yet again, the service provided by this company has been superb. It is so relaxing to know that whatever the problem, they will sort it promptly and keep us informed.
They do charge more than other companies but the peace of mind is worth it.

28 januari 2022
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Antwoord van Central Housing Group

Thank you so much for your highly complimentary comments Andrew, although we’re a little puzzled when you say that we charge more than other companies.

High street letting agents who provide a full management service for landlords, typically charge a fee anywhere in the region of 8–15% plus VAT of the annual rental income, However, with our Guaranteed Rent Scheme, we provide a full letting & management service for a fee of just 2 weeks’ rent plus VAT. This equates to just 3.85% (excluding VAT) of the annual rental income to a landlord.

We also do not charge any fees at all for arranging contractor works in your property when required.

As you say, the service that we provide is ‘superb’.

Our Guaranteed Rent letting scheme also offers landlords many other free benefits e.g. ‘guaranteed’ rent each month, no risk of rent arrears, no risk of legal eviction costs, rent paid when your property is vacant and protection against tenant damage.

We very much hope that you continue to enjoy the benefits of letting your property to us for many more years.

Thanks again for your very complimentary comments which are most appreciated.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Prompt, polite and helpful

The team at Central Housing are always prompt, polite and helpful in all my dealings with them over several years of managing my rental property.

14 januari 2022
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Antwoord van Central Housing Group

Thank you Helen,

We hope to continue doing our best for you for many more years to come.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Very good service.

10 januari 2022
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Antwoord van Central Housing Group

Thank you for the 5* review.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Leaders in their field.

I have been letting my property through Central Housing for 18 years and have nothing bad to say about them. They're professional, knowledgeable, friendly, and they get the job done. If you have property to rent out, don't use anyone else.

7 januari 2022
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thanks you Anna-Maria,
It is lovely to receive such nice feedback from a landlord who enjoyed the benefits of our letting scheme for 18 years, e.g. ‘guaranteed’ rent each month, no risk of rent arrears, no legal eviction costs, rent paid when your property is vacant and protection against tenant damage.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Very professional service

Very professional service I have been using central housing for approximately 6 years
And would highly recommend

29 december 2021
Logo Central Housing Group

Antwoord van Central Housing Group

Thank you Moira,
It is always nice to receive great feedback from our highly valued landlords.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

I had a Great experience with central…

I had a Great experience with central housing group, Jo and Lincoln are fantastic, nothings to much for them. Would happily recommend them.

16 december 2021
Logo Central Housing Group

Antwoord van Central Housing Group

Thank you so much for taking the time to leave a review.

We wish you and your family happiness in your new home.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

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