Central Housing Group Reviews 442

TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

From the start, absolutely no issues. They helped to get the property ready for rent even though some of the tasks were not their responsibility such as removing and then delivering white goods! Dur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been with Central Housing for nearly 20 years. have always received very professional service. Although rent might be less than market rates, the trouble free management makes up for it👏🏼�... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have just extended my contract for another two years. My property has been professionally managed by Central Housing for nearly twenty years. Just a first class property management company with exce... Toon meer

Beoordeeld met 4 van de 5 sterren

Central housing group is a very good property management team. Their communication is excellent, they keep you informed when dealing with any issues, they always provide solutions and alternatives wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. Eigendomsbeheerder
  3. Makelaardij

Geschreven door het bedrijf

Central Housing Group Ltd has been established and successfully trading since 2000. We are residential Letting and Management agents based in north London. We specialise in supplying local authorities with privately rented accommodation across London. We procure this accommodation from private sector landlords for letting on our ‘Guaranteed Rent’ scheme. We have over 19 years experience successfully acquiring and managing private rented accommodation and currently manage in excess of 400 properties. Key Benefits of our scheme:- • ‘Guaranteed Rent’ – Rental payments continue to landlords during void/empty periods; • A full management service for a low Annual Management fee; • No additional or hidden costs or fees; • No risk of any loss of rent or rent arrears to landlords; • We underwrite risk of tenant damage (all insurable risks excluded); • No council tax or utility bill liability for landlords during void periods; • Prompt and dependable electronic monthly payment of rent to landlords; • 1-5 year management agreements; • Regular property inspections, minimally bi-monthly; • No legal or court costs incurred by landlords for evictions; • Full maintenance service; • Guarantee to commence rental payments to new landlords within 1 week. We are currently seeking all sizes of unfurnished and furnished properties from studio flats to 4 bedroom properties, in the following London boroughs:- • Barking and Dagenham. • Barnet. • Brent. • Ealing. • Enfield. • Haringey. • Harrow. • Hillingdon. • Hounslow. • Newham. • Redbridge. • Waltham Forest. We are a well-established company with over 70 years combined management and staff experience in the property management sector. Experienced in both private rental and social housing, property maintenance and refurbishment. Central Housing Group Ltd are members of the ‘National Approved Lettings Scheme (NALS), UK Association of Lettings Agents (UKALA), London Landlord Accreditation Scheme (LLAS). One of our Directors is a Corporate Member of the Chartered Institute of Housing (MCIH) so you, as a landlord, can be sure of good practice and best advice. In addition we are members of ‘The Property Ombudsman Scheme’ (TPOS) for residential lettings and have attained ISO 9001 Certification for Quality Management and ISO14001 Certification for Environment. You are most welcome to contact us and we look forward to offering you a quality management service for your residential property.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

442 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

This was excellent

15 april 2021
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Antwoord van Central Housing Group

Thank you Roya.

We wish you every happiness in your new home and all the best for the future.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Everything Romesh said was true even though I didn't listen

Honestly, everything Romesh said was true. Wish I had listened to him and followed his advice 100% instead of thinking I knew better. This fella knows everything about renting to the council. He told me not to put Lino down and to tile the kitchen, guess what? Two years later after the Lino was perished we ended up tiling it. He told me a lot of stuff and absolutely everything he said came true, and it's only with hindsight that I can say this. I can't recommend him and his team highly enough. If you want a problem free rental go with Romesh.

6 april 2021
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thanks Jean.

In 21 years there is not much that we have not encountered in property management and we share this knowledge with our highly valued landlords from the very start.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Brilliant service

From the start all the staff at central housing group have been exteremley helpful, in particular Romesh whom I cannot thank enough. After having a terrible experience with a tennant and an estate agent, Romesh with his knowledge, experience and helpful attitude arranged for all the repair works and got my property ready for new tennants. He removed all the stress out of a situation where I did not know where to start from. Without a doubt and hesitation I recommend central housing as a property managment company.

30 maart 2021
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Antwoord van Central Housing Group

Thank you Kadejah.

We strive to go the extra mile in everything that we do.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Great managing agent

Our two bedroom flat has been managed by Central Housing for the last 17 years on a guaranteed rent scheme. We find they are friendly and professional and always available by phone or email. They do regular inspections and the flat has always been kept in good condition. The rent is always paid on time and their management fees are very reasonable. We would highly recommend central housing group to anyone looking for a good managing agent.

Bernadette & Stephen

16 maart 2021
Review zonder uitnodiging
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Antwoord van Central Housing Group

Thank you so much for your kind words.

It is so good to hear that you are happy with every aspect of our management service.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Great service!

The central housing group team continue to provide an excellent personalized service. I know my property is in good hands and equally importantly I know the tenants are being well looked after and managed. Thanks guys!!

10 maart 2021
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Antwoord van Central Housing Group

Thanks Irene,

We strive to deliver guaranteed rent coupled with excellent service and I am so happy to see that we have achieved this for you.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Central housing are a class act

Central housing are a class act. The team are very personable, extremely professional and can't do enough to help you. I have numerous properties under their management and have had them for well over ten years. I love the fact that they take care of everything, it makes being a landlord a lot less stressful. I would highly recommend this company to anyone.

4 maart 2021
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Antwoord van Central Housing Group

Thank you so much for your kind words.

We aim to be be the best but a 'class act' is even better!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

What can I say Brilliant!

What can I say, Romesh and Central Housing Group have gone above and beyond what I would have expected. During the trying times of the pandemic, Romesh has kindly acted on our behalf in meeting Council staff for handover of the flat, then organised all the necessary works and safety certificates. It truly has been an armchair experience, previously this has been very stressful. We will certainly be using Central Housing Group again for managing our property.

24 februari 2021
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Antwoord van Central Housing Group

Thank you for taking the time to post your review.

I love that expression, 'an armchair experience' I think it really hits the nail on the head!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

good honest clear advice

a friend has been deciding what to do with a house he was left, and i have been helping. romesh of central housing group came to the property and explained the rental options to the local council which were not suitable, but he was happy to spend an hour advising and informing about the market, even though no advantage to him. cant recommend him enough, wish id met him when making decisions on a property i was left few years back

13 februari 2021
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Antwoord van Central Housing Group

Thank you for this Anthony.

We are always happy to help and advise. Our many years of experience of the guaranteed rent market is often a great help to prospective landlords.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

How they were AMAZING, I UNDERSTOOD THAT BETTER WITH WORKING DIFFERENT AGENCY NOW!! 😢

I and my son we were out of woman refuge and move to temporary accommodation in Enfield at 4th of August 2017. And I meet with Central Housing Group which was pleasure to meet with all the staffs. They are respectful, making empathy, quick to sorted out any problems, friendly even some time they were like family or like best friend to me. While I was staying in Enfield working with Central Housing Group I knew they were amazing. But since 2nd of February I understood BETTER.
My new home is under the Finefair Agency unfortunately!! And obviously I can compare and see the huge difference between the Finefair Agency and the Central Housing Group.
Last thing I would like to say to you all Central Housing Group : BIG THANK YOU FOR ALL YOUR SUPPORT AND FOR YOUR BIG and WARM HEART..

LOTS OF LOVE FROM MY SON AND ME🙏

9 februari 2021
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Antwoord van Central Housing Group

Thank you so much for your lovely review. It is so nice when we receive feedback like this from our tenants.

We always treat people the way that we wish to be treated and i'm so pleased to hear that you had a great experience when you lived in one of our properties.

We wish you all the very best for the future and we will miss you!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Highly Recommend

Central Housing Group have been managing my rental property on a guaranteed rent scheme for over 6 years now and i wanted to express how pleased I am with the continued level of service, communication and professionalism from this company. Rent is always paid on time and when i need to speak to them, it is always stress free.I would highly recommend their services.

4 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Central Housing has managed my property…

Central Housing has managed my property for almost 15 yrs now. I sleep well at night because they take good care of my property and the tenants have never had any cause to complain. Very pleased with their professionalism and empathy,

2 februari 2021
Beoordeeld met 5 van de 5 sterren

Great service

Central Housing Group have been managing my properties for many years, and have made my owning them virtually care free. They take all the difficulty out of letting. Management is comprehensive, and rents are received on date without fail. All staff are highly professional and polite.
I highly recommend Central Housing Group to any landlords considering using their service.

1 februari 2021
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Antwoord van Central Housing Group

Thank you so much Mike.

We truly appreciate your longstanding custom. It is our absolute pleasure to manage your properties.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Could not ask for more

I have been using the services offered by CHG for many years now, and I can safely say they do an extremely good job of letting and managing your property.
This works really well for me as my time is freed up and can be spent doing other things.
All of the staff are extremely helpful and knowledgeable. With the ever changing property letting landscape being experienced by landlords, CHG are always on top of matters concerning compliance and maintenance. This ensures that landlords are always fully up to date with current practices and concerns.
I thoroughly recommend use of CHG for all of your property letting needs and have never had a bad experience with using them

29 januari 2021
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Antwoord van Central Housing Group


Your custom is highly valued. We keep striving to be the best we can be and to offer our landlords a smooth, stress free management service with guaranteed rent paid on time every month without fail.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Great company. No stress.

CHG have managed a property for me for 4 years now.. and i have to say, they know what they are doing. No stress.. no problems.

Will def use them for future property management.

Thanks guy's

26 november 2020
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Antwoord van Central Housing Group

Thanks for your review Paul.

I'm pleased to hear that we take the stress out of renting your property, particularly in these unsettled times.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

So easy and so simple. Look no further.

My wife and I have used this company for the last 23 years. They have demonstrated excellent professionalism. As landlords of more then seven properties this company is by far the easiest to deal with. Landlords always experience problems with maintenance or rent collection, however, you will not have any issues with Central Housing Group

11 november 2020
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Antwoord van Central Housing Group

Thank you so much for your lovely review Daksha.

To hear that we are by far the easiest company that you deal with means a great deal to us.

We believe that landlords should never have to worry about whether their rent will be paid or if their property is being maintained.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Central housing have been renting two

Central housing have been renting two
4 bed house's form me for three years
At a fixed rent.
They have always paid on time each month,
And if there have been anything I need to contact them about, someone is always there to answer the phone and deal with my questions. Romesh helped me get my property's ready for letting ,he was very informative about what was needed to be done. I feel save with the company and my load has been lightened.
With thanks. Landlord John McClernon.

19 oktober 2020
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Antwoord van Central Housing Group

Thanks John.

In uncertain times such as these, it is comforting to know that that your rent will be paid on time every month & that there will be support and help from us whenever you need it.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Professional and reliable

I have found Central Housing Group to be professional and reliable in their work. Always ready to help, with strong market knowledge and advice. Thank you for al your help

15 oktober 2020
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Antwoord van Central Housing Group

Thank you for taking the time to post this review.

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

Beoordeeld met 5 van de 5 sterren

Excellent service

Central Housing Group has provided me an excellent service for many years.

14 oktober 2020
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Antwoord van Central Housing Group

Thanks Raj, we hope to be of service for many more years to come!

Joanna Monte-Colombo
Property Manager Central Housing Group Ltd

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