First contact to end of contact was brilliant. The account manager Kai was fab. Talks us through all options and costs. In the end, the package was cheaper than what I paid before. Quick mailing... Toon meer
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Lees wat reviewers zeggen
I was sceptical at first about Chadwell's ability to deliver better value for my telephone service. They provided a curated service, with a 50% discount to my current provider, took care of the n... Toon meer
Bedrijf heeft geantwoord
Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even i... Toon meer
Bedrijf heeft geantwoord
Amir Iqbal, the representative I spoke to was very good. Polite, efficient and helpful. So he gets my five stars. My only suggestion to the company is that you have some sort of reassurance in place... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Contactgegevens
The Stalls Shifnal Manor, TF119PB, Shifnal, Verenigd Koninkrijk
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Uitstekend
246 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Huge thanks to Kerry & Ashleigh for all…
Huge thanks to Kerry & Ashleigh for all their help in getting me set up with a new phone. The process was quick, smooth, and hassle-free — great service from start to finish!
22 mei 2025
Antwoord van Chadwell Telecom
Hi Dan,
We would like to thank you for your lovely feedback. We honestly appreciate you taking the time to leave a review.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kerry @ Chadwell Telecom
The team at Chadwell were excellent
The team at Chadwell were excellent! Quick to respond and any issues or questions were handled very efficiently.
22 mei 2025
Antwoord van Chadwell Telecom
Hi Jennifer,
Thank you for taking the time to leave a review, its great to know that you are satisfied with our services
At Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
excellent communication fast and…
excellent communication fast and efficient also great deals
21 mei 2025
Antwoord van Chadwell Telecom
Good morning,
We are happy to hear that you have found the experience with Chadwell good so far, we are really happy to know you have found that our service and support meets your requirements please feel free to get in touch anytime throughout your contract with us for help and advice.
If you need any further assistance please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Antwoord van Chadwell Telecom
Hi Clerk,
Thank you for taking the time to leave a review.
We are proud of our customer service levels and work hard at maintaining the best service we can.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
Really went the extra miles thank you…
Really went the extra miles thank you so much for what you did for us.
20 mei 2025
Antwoord van Chadwell Telecom
Hi Stephen,
Thank you for your comments. You are very welcome !!
Please recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Always come back to me so quickly and…
Always come back to me so quickly and sort any queries. A pleasure to work with.
15 mei 2025
Antwoord van Chadwell Telecom
Good morning Claire,
Thanks for taking the time to leave a review.
We work hard to offer the best customer service, it is great to hear your feedback confirming this!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Really good service
Really good service, found me a good business deal and dealt quickly with any questions or enquiries
14 mei 2025
Antwoord van Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services and support.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Great staff at Chadwell
The staff at Chadwell have been really responsive and helpful. I feel that the service is personal and tailored to my needs. My phone service is good and I’m happy with the price.
Only thing preventing it from 5 stars was the plan.com platform which is a bit clunky and took me a while to log in.
9 mei 2025
Antwoord van Chadwell Telecom
Hi Darren,
Thank you for taking the time to leave a review. I know you had a few issues with logging into the MYPLAN portal, I was glad I could help and get the issue resolved for you as quickly as I could.
Please feel free to call or email us anytime, as we are always available to help with any technical advice and offer support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Fantastic communication and help solve…
Fantastic communication and help solve my problem with ease, very grateful.
7 mei 2025
Antwoord van Chadwell Telecom
Hi Ben,
We are pleased to hear that your technical issue was dealt with quickly and efficiently.
Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help and keep in touch with our customers throughout your contract with us.
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Stuart @ Chadwell
They were very professional in moving…
They were very professional in moving all my business lines into one account.
2 mei 2025
Antwoord van Chadwell Telecom
Good morning Elizabeth,
Thanks for our review, we are glad to hear that you are happy.
Please feel free to call or email us anytime, as we are always available for technical advice and support.
If you have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
Problem resolved
We had some network problems witch Ashleigh and Alys sorted with a helpful and pleasant attitude.
2 mei 2025
Antwoord van Chadwell Telecom
Hi John,
A huge thank you for taking the time to leave a review.
I'm sorry about the Network Issues.. You were very patient and enabled us to sort the issues out quickly and efficiently.
We are super proud of our customer service and try to do everything we possibly can to fix them as quickly as possible.
If you need anything else, or have any questions, you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards
Alys @ Chadwell
helpful follow-up
Ashleigh sorted out my first problem. I then emailed a follow-up question, which was then answered very quickly, and I am all set. Thanks
23 april 2025
Antwoord van Chadwell Telecom
Good afternoon,
Thank you for the review, its great to know that you are satisfied with our services
I am so glad I was able to assist in fixing the problem, with Chadwell you have our full customer support with all technical issue's, we will deal with the Network so you don't have too.
If you have any questions or need any advice in the future, don't hesitate to contact us at support@chadwelltelecom.co.uk or simply call and be put straight through to your account manager, who will be happy to help you on 0330 043 2006.
Kind Regards,
Ashleigh @ Chadwell Telecom
Outstanding. x.
The guys were extremely helpful and went beyond the extra mile to accommodate the unusual conditions of my contracts. Ashleigh was especially outstanding with her knowledge and patience. Thank you x.
24 april 2025
Antwoord van Chadwell Telecom
Hi Vince,
It is fantastic to hear you had a seamless experience, thank you for your comment about Chadwell going the extra mile, we truly work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Alys @ Chadwell
Kirsty and her team have been extremely…
Kirsty and her team have been extremely helpful.
Always replying to my emails quickly and sorting out the delivery of our new phones.
24 april 2025
Antwoord van Chadwell Telecom
Hi Dawn,
Thank you for taking time out of your Friday to leave a review! Thank you so much for your lovely comments.
Please don't forget to recommend Chadwell, as we offer a refer-a-friend scheme too!
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Good price and customer service
Good price, responded quickly and resolved an initial query
22 april 2025
Antwoord van Chadwell Telecom
Hi Darren,
Thanks for the review!
We work hard to offer the best pricing and also offer the best customer experience by providing the very best customer support at the same time, it is great to hear your feedback confirming this!!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Alison @ Chadwell Telecom
Excellent Service
Alys has been most helpful, getting my company a great deal on our mobiles. A quick and simple transition with any questions answered promptly. Would definitely recommend.
22 april 2025
Antwoord van Chadwell Telecom
Hi Sophie,
Thanks for the review, it is great to hear that you are satisfied with the pricing and the service you have received, Please don't forget that you have 1-2-1 account management throughout your contract with us.
It is great to hear your happy to recommend us to other businesses, we would love you to take advantage of our refer a friend scheme too!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Alys @ Chadwell Telecom
Chadwell Great Aftersales Service
Chadwell gave a very competitive sim only deal. Their after sales has been brilliant in sorting out issues that I had with accessing the app. I am very happy with the service and would recommend Chadwell highly.
16 april 2025
Antwoord van Chadwell Telecom
Hi Vipool,
Thanks you so very much for the outstanding review. We really appreciate you taking the time to leave one.
I hope you have found using the APP as useful as possible, you also have a portal that you can log into please get in touch if you would like help accessing this.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell Telecom
Chadwell are great fantastic customer…
Chadwell are great fantastic customer service and sorted out a new mobile straight away would recommend 100 per cent
16 april 2025
Antwoord van Chadwell Telecom
Good morning Kathryn,
Thank you for your lovely review. We take great pride in hearing our customers comments about the service provided, we work hard to make sure it is the best available.
Please do recommend Chadwell, as we offer a refer a friends scheme too !
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Joe @ Chadwell
Helpful and informative
Helpful and informative
Good attention to details
Nothing was too much trouble
10 april 2025
Antwoord van Chadwell Telecom
Good morning, Malcom,
Thank you for the review; we appreciate you taking the time.
Please remember you have your personal account manager, and you're entirely right; nothing is too much trouble!
Please don't hesitate to get in touch for any help. You can call Support at 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
Antwoord van Chadwell Telecom
Hi Christopher,
Thank you so much for the review, please don't hesitate to keep in touch.
Don't forget we offer a referral scheme to all of our customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Ashleigh @ Chadwell
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