First contact to end of contact was brilliant. The account manager Kai was fab. Talks us through all options and costs. In the end, the package was cheaper than what I paid before. Quick mailing... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was sceptical at first about Chadwell's ability to deliver better value for my telephone service. They provided a curated service, with a 50% discount to my current provider, took care of the n... Toon meer
Bedrijf heeft geantwoord
Great service, delivered efficiently and weren’t looking to push anything I wasn’t interested in. They saved me ~40% on my phone bill and it took 10 mins to sort out, cannot recommend enough, even i... Toon meer
Bedrijf heeft geantwoord
Amir Iqbal, the representative I spoke to was very good. Polite, efficient and helpful. So he gets my five stars. My only suggestion to the company is that you have some sort of reassurance in place... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.
Contactgegevens
The Stalls Shifnal Manor, TF119PB, Shifnal, Verenigd Koninkrijk
- 0330 043 2006
- info@chadwelltelecom.co.uk
- chadwelltelecom.co.uk
4,7
Uitstekend
246 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very individual personal conversation
Very individual personal conversation
Competitive pricing
Professional attitude and attention to detail
13 februari 2025
Antwoord van Chadwell Telecom
Hi Johnathan,
Thank you for taking time to leave a review, we appreciate the good feedback from all of our amazing customers, we feel the most important thing is 1-2-1 customer support.
Feel free to contact your Personal Account manager anytime if you require anything at all.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Stuart @ Chadwell
Great service
Kirsty from Chadwell couldn’t do enough to help. I emailed with a query and has since called and emailed to ensure our needs were met. Professional, helpful and friendly. Great service and would recommend chadwell.
2 januari 2025
Antwoord van Chadwell Telecom
Hi Lyndsey,
Thank you so much for taking the time to leave a review. We are happy to hear that our customer service meets your expectations. Feel free to call or email us anytime, as we are always available for technical advice and support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Kirsty Almond
I was very happy with service Ben…
I was very happy with service Ben Russell, very friendly and very helpful. It was pleasure to make deal with him!
30 januari 2025
Review zonder uitnodiging
Antwoord van Chadwell Telecom
Hi Milos,
We are pleased to see that you have had a great experience with us at Chadwell. Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help our customers.
Ben is a great addition to our team and will always be ready to lend a hand as your ongoing personal Account Manager.
We are always here to help, if you have any questions or technical issues you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
New phone contract and…
After looking at my contract and speaking to Ben Russel who sorted my contract out but new sim cards that arrived quickly and change over was easy no problems he talked me through everything with ease and cash back what a joy to deal with and would and will highly recommend to anyone brilliant and thank you 👍
29 januari 2025
Antwoord van Chadwell Telecom
Good morning Keith,
Thank you for the time you have taken to leave such a fantastic review. I am happy to hear that you had a seamless experience, we pride ourselves in going the extra mile for all of our customers from the very start, and throughout your contract with us, we hope to build, strong, long-lasting relationships with all of our users.
We appreciate the recommendations Do not forget to take advantage of our refer-a-friend scheme.
Feel free to get in touch anytime if you need anything at all!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Ben @ Chadwell
Fast resolution to technical issue
Chadwell support were fast and effective. Recommend.
24 januari 2025
Antwoord van Chadwell Telecom
Hi Mark,
Thank you for the review, It was nice to speak to you and I am really happy that we were able to get all of the users up and running in no time.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Kirsty @ Chadwell
From start to finish it was a brilliant…
From start to finish it was a brilliant experience. Nothing was too much trouble and our new contract was dealt with swiftly
16 januari 2025
Antwoord van Chadwell Telecom
Good morning Jez,
It is fantastic to hear you had a seamless experience, we work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Alison @ Chadwell
Excellent customer service received
Excellent customer service received, prompt, precise and resolved the problem first time. Very much appreciated and highly recommended.
15 januari 2025
Antwoord van Chadwell Telecom
Hi Chris,
Thanks for your review. It was nice speaking to you, and I am happy I was able to fix your issue quickly and resolve the technical issue over the phone.
If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk
Kind Regards,
Kirsty @ Chadwell
Highly recommended!
Great company with great service amazing people. I have been working closely with Luke and Kerry and I amazing by their work dedication on top of their positive and solution oriented attitude.
31 december 2024
Review zonder uitnodiging
Antwoord van Chadwell Telecom
Good afternoon Eriona,
Thanks for taking time out of your busy schedule to leave a review.
We are so proud of the team we have at Chadwell Telecom, we take great pleasure in ensuring the right solution to fit all of our customer's business requirements, and we go above and beyond to ensure the very best Customer service and 1-2-1 Account Management throughout your time with us, we hope to build strong, professional long-lasting relationships.
If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk
Kind regards,
Luke @ Chadwell
Great people that are willing to go above and beyond
Alys and Kirsty were able to solve some of the initial challenges I had with the port over from a different network and always went above and beyond to fix any issues with the setup. I'd highly recommend!
8 januari 2025
Antwoord van Chadwell Telecom
Hi Alex,
Thank you so much for the review, we are super happy that we were able to identify the issue causing the problem and fix your APN issues promptly, It was lovely to speak to you, please don't hesitate to keep in touch.
Don't forget we offer a referral scheme to all of our amazing customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alys @ Chadwell
Very helpful and dealt with my problem…
Very helpful and dealt with my problem straight away.
8 januari 2025
Antwoord van Chadwell Telecom
Hi Andy,
Thank you so much for taking the time to leave a review.
It was great to speak to you, we aim to build strong, long-lasting, professional relationships with all of our customers. We really take great pride in going the extra mile and making sure that you are happy with 1-2-1 Account Management and customer service.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell
Excellent service from Chadwell
Excellent service from Chadwell, they made switching easy with great prices.
5 december 2024
Antwoord van Chadwell Telecom
Good morning,
We are so pleased to hear that you found the process easy and stress-free. We try our very best to make the switch over seamless and it is great when we get feedback to confirm we did so!
Remember, if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Helpful, efficient and friendly
Chadwell have been very helpful in obtaining us a business mobile contract at a very competitive price. Would recommend them to anyone.
12 december 2024
Antwoord van Chadwell Telecom
Hi Fiona,
Thankyou for taking the time to leave a review, we take great pride in making sure that every customer is happy with our products and services and strive to deliver the very best customer service for a competitive market price.
If you require any help, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
This has been such a seamless…
This has been such a seamless experience with Chadwell everything about transferring over from my current provider has been so easy!
Steve has been so friendly and professional to deal with, always a friendly voice at the end of the phone and always happy to help!
5 december 2024
Antwoord van Chadwell Telecom
Hi Lucy,
It makes us so pleased to hear that you are happy with Chadwell's services. We aim to deal with any customers quickly and professionally, it is great when we get feedback proving we did a good job!
Remember we are just a phone call away if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk
Kind Regards,
Steve @ Chadwell
Excellent service from start to finish…
Excellent service from start to finish !! Great deal on phone contracts...........and smooth transfer.
5 december 2024
Antwoord van Chadwell Telecom
Hi Chris,
Thank you so much for your review. I am so glad we were able to get you a great deal on you business mobiles, its great you had a smooth transition, and you are happy with our customer service.
It was lovely speaking with you and as discussed please don't hesitate to get in touch if you have any questions going forward, you have your own personal account manager and a great customer service team that are happy to help.
Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Luke @ Chadwell
Antwoord van Chadwell Telecom
Hi Ashley,
Thanks for taking time out of your busy schedule to leave a review, we appreciate the good feedback from all of our amazing customers.
Feel free to contact your Personal Account manager anytime if you require anything at all.
If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Joe @ Chadwell
Very helpful and supportive team
3 december 2024
Antwoord van Chadwell Telecom
Hi Wayne,
Thank you for your review. It was great to speak to you and help with the new connection. We hope to build a strong and professional relationship with you throughout your time with us.
We are always available to speak to with regards to anything you may require going forward. If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards,
Kirsty @ Chadwell
I had an unsolicited call from these…
I had an unsolicited call from these people as my phone was coming up for renewal. There’s really no need to give cold callers your business. I didn’t give anyone permission to call me, and had never heard of this company. I’m sure this breaches GDPR in some way.
3 december 2024
Review zonder uitnodiging
Professional and personal service
Professional and personal service. Highly recommend and already have! Kirsty has been absolutely brilliant with her customer focused approach.
28 november 2024
Antwoord van Chadwell Telecom
Thank you James for taking the time to leave such a lovely review.
I am so glad you were happy with our customer services, and great to hear your taking advantage of our refer a friend scheme.
Fell free to get in touch anytime if you need anything at all!
If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.
Kind Regards
Kirsty @ Chadwell
Antwoord van Chadwell Telecom
Hi Tony,
Thank you so much for your review. We are happy to hear that you have found our customer service meets your expectations. We are always available for technical advice and support.
If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Alison @ Chadwell
Ashleigh was brilliant. Excellent communication skills and very quick responding.
Ashleigh was brilliant. Patient and courtious. Talked me through an issue i had with a handset and network transfer that was stuck on the old network. Excellent communication skills and no waiting for service. 👍
26 november 2024
Antwoord van Chadwell Telecom
Hi Gail,
We really appreciate your feedback, it is always a pleasure to hear that we have been able to fix any technical issues that may arise quickly and efficiently
We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk
Kind Regards,
Melanie @ Chadwell
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.