Chairoffice Reviews 

So good I bought a second one.

These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful delivery, strong after sales care and an amazing high quality product.

Gracious thanks would recommend you without hesitation

Excellent value, great product, delivered next day.

Delivered on time , clear instructions good quality product

The chair was a perfect shade of green to fit in with our lounge suite and arrived promptly and was easily assembled. It does tend to rock a little even when the "bolt is fastened." It looks very stylish and I am quite pleased with it.
I agree with other reviewers, that phoning before sending the review email is very considerate. Thank you.

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger. Obvious in hindsight but a surprise initially. Assembly straightforward, works well.

I do so much appreciate the delay before being asked for a review. So often people are asking for a review before I've even unpacked the kit, let alone given it a bit of use. Well done chairoffice

Really good quality product. Exactly what we’d hoped for. Arrived fully assembled and ready to use. Would recommend highly.

I bought a Chesterfield Leather Chair last year and its been great. Great quality, really comfortable and looks great.

Second time I have used this company and both times delivery was on time. Quality off the metal cabinets is excellent and putting them together was good fun

Easy to order, clear communication from the company, delivery as and when expected and high quality product ... all round very pleased with the whole experience ... and the chair looks great and is very comfortable!!

Good customer service! My order arrived well packed and with clear instructions.

Delivery was fast and help was good response was fast when I emailed great quality products great service well recommend ive been buying chairs from them for years now there really good company highly recommend

2nd time of ordering and faultless Service, delivery and product.

Easy to order over the phone, prompt delivery. Representatives listen and advise. Chairs are very good with a wide choice.

Great product and very helpful sales person. The chair was easy to put together and once assembled looked very good and according to my daughter, who I purchased it for, was very comfortable. Only time will tell how long it lasts but for now, very good.

I bought "Nesta Bariatric Office Chair" from these guys in December 2025.

Shortly after placing the order I got a phone-call from someone at their warehouse to tell me the colour I'd ordered (grey) was out of stock and asking me if I preferred to wait or receive one in black. With so many other firms you'd just end up not receiving the item and having to chase to find out why, but instead they were proactive in contacting me which I appreciated.

The chair arrived quickly, well-packed, and with all the parts needed. The instructions are clear and assembly was simple. It's a very comfortable chair (and I've owned many!) so much so that we ended up buying a second one for my spouse a few days later.

Great purchase, prompt delivery and customer service.

Great product

I have had two chairs from ChairOffice over the years, really enjoyed them, sturdy, reliable and a good price. Would recommend it for working-from-home people aswell as gamers!

This company operates on the basis of selling stock it does not hold, first taking the customer payment and then ordering items from the manufacturer; hence why delivery took 20 days to fulfill. Despite my contacting them to cancel the order when the delivery did not arrive in the specified 3-10 days, they went ahead and delivered anyhow. If I hadn't urgently needed a chair due to previous one collapsing I would have refused receipt of the delivery.

One would expect that a £300 office chair would be designed and manufactured to a fairly high standard, which isn't the case at all. Products are no better than any high street outlet and are WAY overpriced for the quality; it is a fact that an equivalent could easily be sourced for half the price.

Design flaws and inferior construction - Adjustable arms are ludicrous as they only fix in height and not width or angle so therefore are constantly moving around every time you move your arm; components that are mobile WILL wear very quickly. Head rest is actually more like a neck rest, so long as you angle your head back at 90° as it sits several inches back from the body and so low that it only meets the shoulders/neck. This is also only held on to the chair via a cheap plastic plate, that is also mobile, fixed only with 2 screws through the thin plastic chair back - expect this component to fail quickly. Castors are also made of lightweight plastic which, as such things do, will likely deteriorate rapidly. Overall, construction is ramshackle with no feeling of solidity, making it a reasonable prospect that given 12 months of daily usage a replacement will be necessary. Comfort is reasonable but nowhere near as comfortable as my previous IKEA chair which was half the price and lasted me a full 10 years (I had the exact same model prior to that which also lasted 10 years).

I highly recommend to avoid this company and look elsewhere. I most certainly will not be purchasing anything from them again. I guess I'll be back in IKEA in a years time.

Cue the corporate apologies below...

When there were issues with the delivery, I was refunded immediately and without question. I then got a better deal in a sale, and the fully-assembled chair arrived promptly.